All Products Support Forum

hello. I am a user who uses Firefox 123 in Android 14.

There is a problem with writing posts based on HTML editors on the site I usually use.

The editor is in the form of Wysiwyg, and if the image is inserted through the editor, it is impossible to continue to enter the text after the element.

Even if I try to touch the right side of the image and keep input from the right side of the image, the cursor(blinking '|') refuse to go back to the image.

Can I solve this problem? If I need About:config settings, I'm willing to use Firefox beta or nightly.

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or anything (the same applies when you try to type a page URL).

I use the latest Firefox (124) on Sony Xperia 5IV.

I could attach a video but unfortunately only images are supported.

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

When I scroll some pages in Firefox mobile, there are some graphic artifacts and glitches, especially when elements are moving. I tried this site on different browser (chrome), there are no problems.

Firefox 125.0 Beta 9. Why so much memory usage in background when Firefox is not open and in use? (See Screenshot). Never noticed this before on previous Beta versions. Otherwise this version works good and no crashes.

Hi, When I am on a site for instance to upload my resume for a job listing when I click on upload a file it doesn't do anything. It doesn't matter what site I am on it's the same everywhere. I then go to Chrome and use the same site and it works. It brings up the location I want to choose for the file.

I have tried adding permissions and it still doesn't work. I have build 125.0 My question is there a way for me to choose where the location is of my files? Like on my phone or SD card? I have looked and I don't see that for Android version. Thank you.

Using Firefox mobile for android and GBoard.

I've selected Firefox as my auto fill service.

A few official apps (at least one banking app, for example) that I've downloaded from the play store that report the following after I unlock and select the correct password:

"Firefox could not verify the authenticity of the application. Do you want to proceed with autofilling the selected credentials."

I can't seem to find any other report of this error so I'm curious what's going on.

I have noticed that for the past several months Firefox for Android begins draining my battery after being installed for around 2 weeks. I'm using a Google Pixel 7 (128GB) running Android 14 (AP1A.240405.002) in the UK.

At first, I thought this was being caused by an add-on, so I reinstalled without add-ons and slowly started enabling them day by day until I caught the culprit (which if I recall correctly was Dark Reader). However, even after I disabled the Dark Reader add-on the problem persisted, and no matter how many times I uninstalled and reinstalled the app, the background battery drain issues would eventually come back after ~2 weeks of being installed.

At present I have only three add-ons enabled in the browser: ClearURLs, Decentraleyes, and uBlock Origin. I have used these add-ons in the browser for years without any issues.

It's now got the point where I am so fed up with this issue and the need to constantly reinstall that I will be using a different browser for the time being until this is fixed. I really want to use Firefox as I use it on all my other devices, but this is too much of an issue for me to ignore.

I've included screenshots of my phone's battery consumption whilst I'm asleep, and whilst I'm watching Youtube on my TV over lunch. Both of these are times I'm not using Firefox.

Any help on this issue would be greatly appreciated.

Hello everyone.

I'm noticing an abnormal battery usage in my Samsung Galaxy S24 Ultra. Ive used other Chromium based browsers without issues. Sadly I'll have to stop using it.

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared browser is present in my phone of wch I am not aware off. So I would request Mozilla to activate only the Mobile data as I am not connected with any wi-fi connection to my internet services so see to that no number is linked or overlapped especially the organisational ones Regards & Gratitude K S KRISHNANANDA PRABHU

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the software, rebooted and I'm out of options. Can someone help me?

I last updated Firefox on Feb 5, and had Ublock, Privacy Badger, and Search by Image we add-ons. Tonight, just randomly, I noticed that typed text wasn't appearing in the text box (although the suggestions showed up in the keyboard) at all on every webpage and site.

Uninstalling and reinstalling (along with the add-ons) did the trick. I am really curious what the root cause was. Hopefully nothing sinister.

I'm on a TCL 30XE 5G running Android 12.

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a firefox issue and not a metamask , opensea or ledger one?

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s nothing there, and half the time the app crashes too whenever I’m on one of the inactive tabs.

I also can’t use the hamburger menu to copy the link or send to another device, and though the tab thumbnail is saved in the cache the page itself refuses to load.

Is there a way to bring them back? I’m running the latest version of the app and iOS.

I have a php / javascript based web-application that is running since years very well.

On some pages I am using geolocation, mainly on Android-smartphones.

Since some weeks only in Firefox (Standard, Beta and Nightly) the geolocation is very slow or I get a timeout. The timeout-option is set to 60 sec.

The application has no problems on Chrome, Opera, DuckDuckGo or the MI-Browser from Xiaomi, so I am sure that will be a bug in Firefox 107.2.0 for Android and not in my Application.

Additional Informations:

My location: Darmstadt / Germany.

The issue is tested on 2 android smartphones and a PC.

The geolocation on the pc is normal fast, less than 5 seconds.