All Products Support Forum

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not understanding clear explanations, and not a single other person even attempting to help.

Your password system for iOS is completely screwed up. As others have noted, it never asks to save a password. Yes, the option is turned on. No, we aren't all in private mode. These questions are silly.

When I went to log in today - because I have to log in, and then verify it's me, every single time I open the browser, because ?????? - I also verified it ALWAYS says the first entry of your PW is wrong. I marked "view password" to ensure I entered it the right way. Entered it exactly the same way the second time. Worked the second time. This is how it goes literally every single time I log in. First time it says the PW is wrong, enter the exact same one a second time, works perfectly, and doesn't bother to ask me to save it, so I have to go through the entire obnoxious process every single solitary time I want to log into absolutely anything.

Then people ask about it, and are either told "-shrug- works fine for me lol," given meaningless responses with requests to log into people's personal websites, or they're completely ignored. The last person asking this question said they were going to just get another browser, and that's about where I'm at. This isn't an isolated incident, either. The number of questions on here that end with the user giving up and the question being archived without answer - sometimes without a single answer even *attempted* - is laughable. Firefox is more trouble than it's worth, and even getting a simple answer about passwords takes months of research and ultimately leads nowhere and nobody has any idea how to resolve the problem.

Oh my god. I wanted to export my bookmarks in preparation for going to another browser, since you clearly don't support this one, and come to find - YOU DON'T HAVE AN OPTION TO EXPORT BOOKMARKS FROM iOS FIREFOX. You may be the hands down worst browser I've ever seen in my entire life. Every single thing is a huge ordeal, usually takes months of research that ends in me giving up, and basic functions like exporting bookmarks you just deliberately don't offer?

Holy crap. I'm not only uninstalling this from my tablet but I'm getting rid of you on my desktops too. Your company is far too incompetent and careless to risk having on any of my devices.

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

The bitwarden captcha doesn't appear on login, I've disabled the ublock origin extension. Browser protection level is at standard level. Can anyone help? Device : Redmi 9C Android 10 MIUI 12.0.14

Mostly trying to get on website I then see notation to ACTIVATE FIREFOX OR TURN ON Firefox which doesn't tell me how to turn it on, how long 42 months? to keep trying getting nowhere but frustrated

HOW DO I GET FIREFOX TO WORK FOR ME instead of me being in unpaid for indefinite term FOREVER looking thru Firefox list of my saved names and passwords and entering it myself BECAUSE ---- Maybe I'm wrong but I thought that was the whole FIREFOX EXPERIENCE, to keep track of passwords and enter them for me. Reality is every day is a game of KEEP AWAY from me any user benefit

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

Passwords imported from Chrome on desktop do not sync to Android. Manual sync forced on both ends did not help. Can't say all imported passwords are impacted but two for sure. Having this issue since the import date 3+ months ago.

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank you for any help you can give.

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client is but if I log out and re login again by re keying in my email information and password there won’t be this error message.Even with this error message I will still be logged in as I will receive a email to say I am sign in and when I go back to the home page and go back to the account page again I will be already logged in.I will still be logged in afterwards when I re enter the account page but this message will pop up if I just key in the password without my email as it can detect my account but if I just re enter my email and password I don’t face this message.This is not the first time I faced this