All Products Support Forum

Hello,

I'm using Firefox focus for a long time but i wondered why there weren't any add-ons like ublock origin. So i taught maybe the beta or nightly version haves it but that's a no too. So i was wondering if mozilla is gonna work further with firefox focus or did they just dropped it because there weren't really any updates lately except bugs things. Another question how do i remove firefox focus beta and nightly out of the play store?

I can't download data from websites . It says I need Java script. Your support site is of no help at all. I've had to switch over to Chrome in order to download websites or there data. I no longer can use Firefox until issue is resolved. Due to the fact that you have no Customer support that isn't AI u have lost a customer.

I used to be able to change add-on settings from the hamburger menu. Specifically no-script what scripts could run. Now when I select add-ons from the menu it brings me to a list of installed addons but does not allow any add-on settings to be set. I have not yet found another way and has rendered my mobile Firefox useless. What is the new way to adjust add-on settings?

Hi,

I just transferred from a Pixel 4a to a pixel 7. Previously, everything on the ad blocking front worked well. But since the transfer, any ad blocking extension seems not to be working in any shape or form.

I've been trying to install .xpi files for Firefox on Android 12 with little success. Every file manager I've tried doesn't give me the option to open .xpi files with Firefox and my device isn't rooted so I can't access the full file system.

Are there any articles/suggestions? I've always wanted extensions on mobile but never been able to install.

Hello,

I have added firefox-translations add-on to firefox android nightly. And i have some questions about it.

1. Why do I see two firefox-translations add-ons when i click on add-ons when on a website?(look picture)

2. if i want to translate something i need to put my phone horizontal instead of vertical. I don't really mind that but why is that?(look pictures)

3. I saw on github i can test somethings from firefox-translations add-on for android but i don't understand the instructions to get it. Can someone explain it wider for me.(see link) https://github.com/mozilla/firefox-translations/#testing

Greetings,

Jeppie

As of late in Firefox Android I cannot get any add on to install. I've temporarily disabled 'YouTube high definition' after some strange behavior and when I tried to reinstall it or ANY of the list of curated addons I get the same failed to install message. I can no longer download any of the addons and I can't seem to figure out why. I've restarted and cleared cache multiple times but it doesn't work. Any solutions?

I use Firefox across all my devises, Desktop, Tablet & phone. I added Dashlane password manager as an addon to my desktop, years ago, at Firefox/Mozilla recommendation and love it. Recently I upgraded my Dashlane account to be able to sync across all my devises only to find I cannot ad Dashlane as an addon on Android devices. I read there is an upgrade in the works for Addons for Firefox on Android... 1. Will this allow me to add Dashlane? 2. If so when and how? 3. If not why, when it was recommended by you in the first place? As a long term user of Firefox/Mozilla I have often recommended using it, to many of my friends, but if the Addons are limited on Android it no longer seems to be a good recommendation. Even though I can still use Dashlane with a work around on Android I love the convenience of having the password manager as Addon on the Browser. If you have no plans to add Dashlane soon I will have to think about switching to a browser that does. 4. What are your plans going forward? Robert Beale

I am opening a web page which shows a pdf file online on its web page, it has no download link. So i can not see the pdf file online in web pages. Do the needful to give users a plug-in, or add on or extension of mozila firefox for Android phone. So we can see see and read pdf files online in the same way as a user can see in computer pc web browser. Thank you

Hi

I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and I can't add in 1password. I synced with my desktop (where firefox and 1 password work perfectly well) and tried everything I can from online suggestions - but either they haven't worked or some of the settings they refer to don't exist in the Android version of firefox. 1 Password - which is also installed on the device - does not show up in the list of add ons accessed via the Firefox 3-dot menu; and doesn't show up either if 1 password is open or closed . I've wasted hours on this and getting nowhere. Any help would be appreciated

Thankyou RC

Every time time I try to install any addon it fqils, every single addon in the recommended list failed.

Yes I am aware this is a testing build I'm trying to do my part reporting the bug