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ios app does not download linked files

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I… (read more)

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc

It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed.

I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient.

Answers would be appreciated. Thanks in advance

Asked by charliesparra 5 months ago

Last reply by charliesparra 5 months ago

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (read more)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 5 months ago

Last reply by IMHASZ 5 months ago

  • Locked

Is there any way to change file name before downloading?

As the title says, is there a way to edit file's name before downloading it? Any extension or anything? As in, e.g I'd like to download a photo but change it's file name … (read more)

As the title says, is there a way to edit file's name before downloading it? Any extension or anything? As in, e.g I'd like to download a photo but change it's file name before I do so, so I don't have to go into files app on my phone in order to modify it. (Sorry if it's easy to do and I just can't find it but I'm super new to Mozilla and used Opera Mobile before, which had that option, so I'm used to it)

Asked by lea 3 months ago

Last reply by Paul 3 months ago

Using iOS 17.2.1 and can’t access my settings menu

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reins… (read more)

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

Asked by VLStarr 3 months ago

Last reply by VLStarr 3 months ago

I Want To Change Default Download Location

By default, Firefox only downloads directly to the internal storage, and not the micro SD card I installed. Its become tedious to manually move everything to save phone s… (read more)

By default, Firefox only downloads directly to the internal storage, and not the micro SD card I installed. Its become tedious to manually move everything to save phone space every time I download anything.

All the past forums said to use about:config, but I understand the newer Firefox removed that function as it would break the app due to some major internal changes.

Please add the function to set a download path for Firefox to send my files to, including to my SD card.

Asked by thekangaroocourt17 3 months ago

Last reply by Paul 3 months ago

Missing downloaded images

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i di… (read more)

I downloaded some images in incognito mode from Images tab by using firefox's "save image" option, but i can't find them in my Downloads folder and Firefox says that i didnt download any files

Asked by weed.goose245 2 months ago

Last reply by welchia 2 months ago

Downloaded file through private tab only saved for less than 5 minutes

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. … (read more)

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. At best it stays for few minutes. Sometime it delete itself before i close the tab and open the gallery/file manager to check if they still there. Only resulted on me seeing they delete itself.

Asked by alifzero13 2 months ago

Last reply by alifzero13 2 months ago

software and Firefox app for Android

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me … (read more)

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me I have android and don't recognize my galaxy fire fox for Android wrong software screw up my phone and accounts

Asked by Chole “Princess” Mickey 1 month ago

Last reply by Paul 1 month ago

  • Solved

Download Notification keeps popping up

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up ever… (read more)

Few days ago I downloaded something, but canceled it from the notification. Now a notification with the headline "Downloads" and the file name below keeps popping up every half an hour or so, when Firfox is closed or in the background. I can't click on it and restart it.

Asked by Cammder_3 1 month ago

Answered by Cammder_3 1 month ago

Issue with .mobileconfig File Downloads on Firefox for iOS

Hello, everyone! I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functi… (read more)

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Asked by Shalini U 4 weeks ago

Last reply by Infinity__ 3 weeks ago

  • Archived

Unable to download a really long filename with Firefox nightly android.

If the file being downloaded has a really long filename, Firefox doesn't allow scrolling to the download button, that is now below the screen space. A solution could be a… (read more)

If the file being downloaded has a really long filename, Firefox doesn't allow scrolling to the download button, that is now below the screen space. A solution could be allowing to scroll or trimming it.

Asked by h23 1 year ago

Last reply by TyDraniu 1 year ago