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  • Archived

Two-step Authentication process

So this would be a question about a situation that I have been involved with before and any attempt at finding a reasonable solution that would help resolve this dilemma … (read more)

So this would be a question about a situation that I have been involved with before and any attempt at finding a reasonable solution that would help resolve this dilemma has been quite difficult to find. And so, I will paint a portrait of the scenario:

So hypothetically, let's assume that <User> has Two-step Authentication activated on Mozilla Firefox and is on a weekend excursion of the Mighty Mississippi River and so happens to lose that phone to the surging undercurrents and a tumultuous exodus to those murky depths, but On Top of This Person's Game, quickly attains a new phone (yet in a moment of rushed deliberation and penchant to make some minor miscalculations (to spice things up, of course) couldn't keep the old phone number.

And so, in the course of updating the newer phone version and the number on numerous sites and has arrived at finally updating Mozilla Firefox account, which asks to Two-step Authenticate by sending the code to the bottom of the Mississippi River (or some bull shark's belly (who is most likely very confused about why his lunch is buzzing and starts to be concerned about his own gut health issues).

And so, the Issue at hand is, how does one get thru the Two-step process, which only seems extremely eclectic about sending codes to that ex-phone instead of paying attention to this newer, younger phone version.

Thanks in advance, - Lost in a River

Asked by mystified_INFJ 1 year ago

Last reply by Paul 1 year ago

  • Archived

The "Sign up" or "Sign in* Then ask to make up a password at least eight characters long. Then when I do make up the password I'm told that the account already exists!

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and co… (read more)

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and confusion. Then being "locked out" if you make a slight mistake.

Asked by cylinder9770 1 year ago

Last reply by Paul 1 year ago

  • Archived

Login not working on Android

Dear Community. The Login on the Android app doesn't seem to work for me. After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But someh… (read more)

Dear Community.

The Login on the Android app doesn't seem to work for me.

After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But somehow doesn't apply it onto the app.

What could be the cause of the problem? I've already reinstalled the app.

Thanks for your help.

Asked by Robin 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost my Firefox browser

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure th… (read more)

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure there is a way to get it back but O don't know how. Please help. I could install/save but I think I'd lose everything that was there.

Asked by Bobbi Miller 1 year ago

Last reply by Paul 1 year ago

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accessing firefox on my Samsung Galaxy S22 Ultra since it crashed

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives o… (read more)

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives or SSDs on my computer (which was hacked about 6 months ago and I am still recovering from that), but have instituted more security measures. I can access Firefox fine on my computer. I think all I need to do is remove 2fa and then add 2fa back, but I'm not sure. Any help would be appreciated.

Asked by Rufus 1 year ago

Last reply by Paul 1 year ago

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Confirmation Code for Firefox Account sent to incorrect email address

I was setting up a Firefox Account and apparently entered the incorrect email address, thinking that Firefox would fill it in for me since it's all over my account. Turn… (read more)

I was setting up a Firefox Account and apparently entered the incorrect email address, thinking that Firefox would fill it in for me since it's all over my account. Turns out the confirmation code, now needed to proceed with anything, was emailed to: [email address] instead of [email address] which is correct. How can it be corrected? Thanks

Asked by Bob's Firefox 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sign In to Firefox Android with Password

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. … (read more)

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. It won't give me a box for the Password no matter what so I can't Sign In! Respectfully, Barry

Asked by popsbarry@gmail.com 1 year ago

Last reply by Paul 1 year ago

  • Archived

absolute stupid

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basic… (read more)

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basically they can not use the QR code to sync the " OTHER " device! this is not only retarded its joe biden retarded !

Asked by Rich 1 year ago

Last reply by Paul 1 year ago

  • Archived

a few issues I need help with

1- last week Firefox was blocking me from accessing certain sites that I always go to. 2- I cannot access about:config. I've tried signed in and out as well as with … (read more)

  1. 1- last week Firefox was blocking me from accessing certain sites that I always go to.
  1. 2- I cannot access about:config. I've tried signed in and out as well as with different search engines and I just get a blank screen. Help?
  1. 3- is it normal for FF to have permission to download files without notifying? I checked the permission list and seemed like there is alot of dangerous and malicious permission allowed as system permissions. Please help?
  1. 4- when I log in and check devices, 2 new logins show up. One says my phone's model # and the second one says logged into Firefox browser or something like that. Is it normal to have duplicates like that when I only use my Android phone?
  1. 5- I've tried and cannot find any way to login to my network or make any network changes? Please help?

I commented on play store and was told to send my question on here so they could be investigated more. Thank you for your help.

Asked by ryan116 1 year ago

Last reply by Paul 1 year ago

  • Archived

password telling me its wrong, I know its right

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which … (read more)

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which I hadn't. So I resigned up. Put my email in and when it came to put in password it was autofilled, which was not me ne,vi don't autofill anything besid s way too many dots. Then I finally got the dots deleted and put my n my password and it told me its wrong and I can't get into it

Asked by Christine 1 year ago

Last reply by Paul 1 year ago