All Products Support Forum

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

I was trying to solve a hanging issue with firefox and following a 'tip' I changed the name of places.sq.lite to places.sq.lite.old I figured the renamed file would be there to back-up from if something went wrong and although the hanging issue seems to have been fixed I have lost hundreds of links that have taken ages to put together.

Where is sq.lite.old located as it is missing from the original folder? It is not in my recycle bin so renaming it to old hasn't simply deleted it. In another folder there are bookmark backups with dates (JSONLZ4 files) but I have no idea how to get my old links back from them, if indeed that is what they are for.

Please help.

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

When I go to recent bookmarks list in firefox and select one, firefox is vectored off to paydaydeals.com I have right click the bookmark and looked at the bookmark details and they look fine. I have check add-ons and extensions none are listed as installed. How is firefox being vectored off to this site? See screen shots. I have scanned with Malwarebytes latest version and Eset online scanner no bugs found.

How can I fix this?

thank you ashley

To whom this may concern, I am requiring about getting back bookmarks I recently just lost. I had a list close to 3000 of them, however I reformatted my PC and found out there weren't being synced recently and don't have the bookmark backups in my file list anywhere. Have tried many data recovery software to no avail, if there's a possibility I could have access to my last few bookmark updates to the cloud that would save many headaches Thanking you

Whenever i put javascript code into the url box when making a bookmark, (trying to add a bookmarklet to my bookmark bar.) after i click save, the bookmark just doesnt even show up, its like firefox isnt even making the bookmark. i dont even know whats going on it was doing this before i had any addons

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several weeks in the hospital due to a heart attack, and do not know how many updates i missed.

When doing a drag-drop of a URL from either a link on a page OR the address line at the top of the browser, I will receive a "sanity failure" error, ranging from an empty NON-URL file, to an OS error complaining about being unable to access an attempted directory destination.

If the link I am dragging is bereft of illegal characters (i.e., ":" -- a colon), the action will succeed.

If there IS a colon, the text to the LEFT of the colon will become the filename. The colon and everything to its right will be truncated. And, the file will be a zero-byte file of unknown (to me) type.

Other illegal characters in the page's Title field will produce more dramatic misbehavior.

PLEASE revert to the previous behavior (i.e., filtering the Title before creating the filename for the bookmark file)!

Earlier versions of Firefox (again, I do not know when this began) NEVER exhibited this behavior.

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

A few days ago, my Windows laptop was attacked by Trojan virus. Windows Defender totally disabled the laptop, and I could not even press a key. I had hard disk destroyed and the laptop, too. Because I intended to buy a Mac in a few months anyway. I attempted FF download twice, no luck. I think the M1 chip may not be silicon chip that FF supports.

Do you know a way to get my BOOKMARKS so I can export to Safari? Does FF keep them?

I have a backup of all my documents and I included bookmarks in that, on a removable hard drive USB3.0 The MAC doesn't have a slot for 3.0. Will require having to buy something from Apple to accommodate it.

Hate to do that if it's a fool's errand. I appreciate your advice. Senior citizen in over her head.

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

I am not too good with the computer and have just starting using Firefox. I will do my best to describe my question so please bar with me. I have 2 rows of websites that I frequent...actually only using the first row and 5 spaces in the second row. When I go to a different website Firefox is automatically adding that website to one of the boxes in the second row which I do not want. How do I stop this? Question 2...using Ebay as an example...if I keep searching on Ebay and have looked at lets say 5 different pages how do I go back to the home screen without having to hit the back button 6 times? Thanks for the help. Chuck

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug