All Products Support Forum

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

Your response to me sucks. It's uninformative at best and non-sense at best. No wonder you don't have people to speak with. I'd rather use another browser that's credible!

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.

Hi Community. I have used Firefiox for years on Android phones and my Windows devices. Now I have a Chrome tablet I want to use in place of a Windows laptop I cannot get the desktop to show the Menu Bar. Any suggestions?

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

Firefox: Firefox PC Browser, top right of web page, there' a star wheel to click on, If you click it on, a windows drops open, to allow users to choose 1 to 4 Bookmarks to be saved onto home page,

I wish this feature was on Android Firefox on Google Play Store Firefox App.

Android Firefox Browser on a cell phone, allows web pages to be saved in two rows 1 to 8

Also saved pages lack a Press down and allow move manually to put saved bookmarks in Alhebetical order Be very helpful if Android Firefox these Upgraded changed developed and upgraded to app updates

rhl email: [removed email from public]

'On my firefox browser, the bookmark toolbar disappeared and wans moved from the left margin. How do I get it back to the left margin and auto open on every tab?'

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked into "allowing this app to make updates to your PC". It wasn't the usual nag button and I thought it was some kind of simple bug fix, but no, I was "upgraded" to v. 100.0.2 and my bookmark spacing fix was overwritten. Furious isn't strong enough to describe my reaction. All this time, and all the other complaints, yet I find no way to decrease the excessive spacing between bookmarks. I understand that this design may be better for those who use a finger on their screens, but what about us mouse-pointer users? Why are we so disrespected? What can I do to decrease the space between bookmarks?

In my Bookmarks Toolbar I have created a Folder, 'News' and placed it at extreme left, next to the 'Show Your Bookmarks'. By clicking on the 'News' Folder I can see and select any of my favorite Web news sites. Very handy. Today, however, when I clicked on the News folder my 73-year-old hand accidentally dragged the News folder on top of the 'Show Your Bookmarks' icon and the News folder disappeared !! I can't figure out where it went !! Help !!

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list.

This is very inconvenient. This needs to be fixed. I am using a Samsung Galaxy A12 phone.

Another unrelated question is concerning coping and pasting URLS. I can't paste them elsewhere but I guess that needs to be addressed separetly.

Wayne Carpenter

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

Hi - I followed other threads to try to resolve the problem of not being able to delete old bookmarks.

I used about:support and ran verify integrity to discover places.sqlite was corrupt. So I closed down Firefox and deleted it based on advice. Reran it and it states:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 77312KiB + pragma_user_version is 66 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 37810 unique pages + Table moz_origins has 179 records + Table moz_places has 1056 records + Table moz_historyvisits has 2574 records + Table moz_inputhistory has 0 records + Table moz_bookmarks has 100 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 0 records + Table moz_annos has 0 records + Table moz_items_annos has 0 records + Table moz_meta has 6 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 15 records + Pages sequentiality: 87.9 + sqlite_schema: 32KiB (1.5%), 30.1% eff. + moz_origins: 32KiB (1.5%), 20% eff. + sqlite_autoindex_moz_origins_1: 32KiB (1.5%), 18.8% eff. + moz_inputhistory: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (1.5%), 0% eff. + moz_bookmarks: 32KiB (1.5%), 19.1% eff. + moz_bookmarks_deleted: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (1.5%), 0% eff. + moz_keywords: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (1.5%), 0% eff. + sqlite_sequence: 32KiB (1.5%), 0.1% eff. + moz_anno_attributes: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (1.5%), 0% eff. + moz_annos: 32KiB (1.5%), 0% eff. + moz_items_annos: 32KiB (1.5%), 0% eff. + moz_meta: 32KiB (1.5%), 0.7% eff. + moz_places_metadata: 32KiB (1.5%), 0% eff. + moz_places_metadata_search_queries: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (1.5%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (1.5%), 0% eff. + moz_session_metadata: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (1.5%), 0% eff. + moz_session_to_places: 32KiB (1.5%), 0% eff. + moz_previews_tombstones: 32KiB (1.5%), 0% eff. + sqlite_stat1: 32KiB (1.5%), 2.5% eff. + moz_places_url_hashindex: 32KiB (1.5%), 45.1% eff. + moz_places_hostindex: 32KiB (1.5%), 78.2% eff. + moz_places_visitcount: 32KiB (1.5%), 28% eff. + moz_places_frecencyindex: 32KiB (1.5%), 29.3% eff. + moz_places_lastvisitdateindex: 32KiB (1.5%), 51.5% eff. + moz_places_guid_uniqueindex: 32KiB (1.5%), 64.4% eff. + moz_places_originidindex: 32KiB (1.5%), 31.9% eff. + moz_historyvisits_fromindex: 32KiB (1.5%), 62.8% eff. + moz_bookmarks_itemindex: 32KiB (1.5%), 2.8% eff. + moz_bookmarks_parentindex: 32KiB (1.5%), 2.9% eff. + moz_bookmarks_itemlastmodifiedindex: 32KiB (1.5%), 4.9% eff. + moz_bookmarks_dateaddedindex: 32KiB (1.5%), 4.6% eff. + moz_bookmarks_guid_uniqueindex: 32KiB (1.5%), 5.8% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (1.5%), 0% eff. + moz_annos_placeattributeindex: 32KiB (1.5%), 0% eff. + moz_items_annos_itemattributeindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (1.5%), 0% eff. + moz_historyvisits: 96KiB (4.5%), 57.7% eff. + moz_historyvisits_placedateindex: 96KiB (4.5%), 49.6% eff. + moz_historyvisits_dateindex: 96KiB (4.5%), 41.8% eff. + moz_places: 320KiB (14.9%), 84.4% eff. > Task: _refreshUI

Accessibility Activated false

All my bookmarks are gone, but the folders are still there. I tried to use the restore from several dates and it still shows only folders, no bookmarks. I checked my phone - I had made sure to turn off sync for bookmarks, etc, but didn't sign out of sync. Bookmarks were still there. So I turned on sync to try to get them back on my browser. Even though sync had been on, it hadn't synced every bookmark from the browser though. (?!) So it seems very weird that I wouldn't be able to delete some bookmarks that weren't even synced in the first place. So I didn't get back all my bookmarks. I turned off sync on my phone and tried again from the browser, this time signing out completely from sync. It gave me only the folders. I should also mention, I restarted my computer and then Firefox several times during this process. I'm scared to delete any more system files as it seems that it will further remove necessary information. I'm not a coder, but it seems my bookmarks are still there? I tried exporting them and importing in Chrome - only the folders showed up there.

Any ideas? Thanks - your help is appreciated!