All Products Support Forum

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat and still nothing. THEN if I click on the FF icon in my dock, all the tabs and windows appear in a cascade of windows or tabs like bam, bam, bam.....

This happens on two MacBook Pros around 2016 vintage. This is a new behavior this week.

Hello community, first of all i must say that i find it disappointing and upsetting that we're left between each other if help is needed, that there isn't actually an official resolution centre, to make a report, file a case and be answered by a Mozilla expert directly whenever and try to resolve it 1 on 1,first reason to dump Firefox.

2nd reason, we're in year 2022, yes, we've come a long long way in technology and software development and there's still NO option to make a BACKUP, a clone of your current Firefox profile or have an option for automatic backup from time to time or at least before you do an update etc.

I was updating my Firefox and didn't have enough space so after it downloads the update just won't install it. No worries, easy, freed space and let's try again, success....Or not, as I've LOST all my opened tabs, just gone. Yes sync is on, logged in, activated but what's really point of it??? I think most of us saw it as something in a way of an online backup of our tabs, bookmarks, logins, history, add-ons etc. somewhere in some cloud if something goes wrong to be able and restore stuff not just sync between devices which is also confusing and not syncing asking from/to what to sync between devices.

Why is it so difficult to add a backup option online or on devices storage? I'd literally give anything to be able and get my tabs back but it's impossible as the

Hello: I just install FF 106, and was given a choice of several different browser colors. I did choose one, but really do not like it.HOE can i return the browser?? looked through all settings could not find a way to reverse back. Think i will be more careful next time:) thanks very much Allen

I just started using Firefox again this week and I'd like to know if there's any option or add-on for Firefox mobile to have better video playback control like Samsung Internet with (video assistant) or an option to open with an external player, I've looked but can't find any way to have better playback controls. I love Firefox and want to keep using, but this is a huge feature for me.

Hi, I have been a Firefox user for 30 years, so I want to comment on your product. Every year I notice the performance of the browser getting worse and worse, more and more errors unexpected closures and slowdowns, it's bad to work because such small crashes make you look for another alternative. I do not write this maliciously, but that you think about how to improve the performance and speed of firefox. I only hope that someone wise will read this and pass it on to the higher-ups to make real changes.

In any case, you are going in the right direction and I still consider firefox with the most friendly and easy to use browser.

greetings to the team

Andrzej Nowacki

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

Hi,

I hope you are well.

I have set up 11 custom devices that max the min and max sizes of bootstrap grid system (xs-min-360w, xs-max-575, etc) to aid me with checking my website on various screen sizes. Is there anyway to export this list or better still to synch them with my Firefox account so I don't lose these settings?

I am using Firefox Developer Edition (101.0b6 (64-bit)) on Ubuntu 20.04.

Many thanks Kaz

Hi

This is on Ubuntu. I installed Firefox Developer edition to /opt/firefox and made a .desktop file I put in ~/.local/share/applications and this was working well. I added it to favourites so it appeared on the dock, and added some customizations.

But at some point Firefox started to create its own .desktop file at launch when it prompts to be default browser and you say yes, called stuff like "userapp-Firefox Developer Edition-N8YCQ1.desktop". These files fill up ~/.local/share/applications and break my existing file by making a second Firefox icon on the dock so I cannot click the first one. Also my own custom file had Desktop Actions so I could right-click the icon to open a new window or new private window, but the generated ones are barebones.

Every time I delete the "userapp" file, a new one is made the next time I open Firefox (which has now forgotten it is default browser) and the issue is back. Is there an option to disable this behaviour?

Thanks for your help

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works.

Why is part of the code greyed out in Firefox developers.

Hello everyone.

I'm noticing an abnormal battery usage in my Samsung Galaxy S24 Ultra. Ive used other Chromium based browsers without issues. Sadly I'll have to stop using it.

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attempting to download the same files on Edge or Chrome works correctly, and attempting to download any jar files from other websites (even GitHub) also works correctly. It seems that GitLab is the only website that is affected by this.

Examples of files being affected (they should be downloaded as normal .jar files): 1. https://gitlab.com/Trafalcraft/antiRedstoneClock/uploads/3b3c84814d76810f826c3803eaca1e66/antiRedstoneClock-1.4.1.jar 2. https://gitlab.com/Aristois/ui-installer/-/jobs/2505715157/artifacts/raw/packager/Aristois-Free.jar 3. https://gitlab.com/Aristois/Installer/-/jobs/2495195255/artifacts/raw/packager/free/Installer-2.0.3.jar

I'm using Firefox developer edition (102.0b3), and already tried using private mode, resetting Firefox, and reinstalling. Since I use GitLab as a main source to upload files, many users have also complained the same problem to me, in which all of the users were running Firefox. After they downloaded with a different browser, it worked for them as well.

The new update just installed. What happened to my palm frond home page look!!?? I loved that. How can I get it back? OR at least, where do I go to change what this looks like and pick something else?? - Eileen