All Products Support Forum

I have Windows 10 with outlook 365. I just downloaded Thunderbird 115.7.0.

When i try to use the import tool, it says "No profile"

I need my addresses!!

and Calendar

I am victim of identity theft, someone with LLC trade mark websites using my personal information on PayPal, Google Microsoft edge and more to make business fraud.

I believe it is since my last system update, that thunderbird freezes for a minute or so, approx. every second minute. Could you please help me to identify and resolve the problem?

I am using an Arch-based linux distribution called "eos" (https://endeavouros.com). I am using XFCE. Following, some info about my PC:

System:

 Kernel: 6.6.21-1-lts arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
   clocksource: tsc avail: hpet,acpi_pm
   parameters: initrd=\45c5f93ed4f944099df6889bd6607bd6\6.6.21-1-lts\initrd
   nvme_load=YES nowatchdog rw root=UUID=2b86f07c-988c-41f7-baf9-a82e82e488f8
   systemd.machine_id=45c5f93ed4f944099df6889bd6607bd6
 Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 wm: xfwm4 v: 4.18.0
   with: xfce4-panel tools: xfce4-screensaver vt: 7 dm: LightDM v: 1.32.0
   Distro: EndeavourOS base: Arch Linux

Machine:

 Type: Desktop System: Micro-Star product: MS-7B89 v: 1.0
   serial: <superuser required>
 Mobo: Micro-Star model: B450M MORTAR MAX (MS-7B89) v: 1.0
   serial: <superuser required> uuid: <superuser required>
   UEFI: American Megatrends v: 2.70 date: 04/21/2020

Here are the basic thunderbird info's: Name Thunderbird Version 115.8.1 Build ID 20240305091055 Distribution ID archlinux User Agent Mozilla/5.0 (X11; Linux x86_64; rv:115.0) Gecko/20100101 Thunderbird/115.8.1 OS Linux 6.6.21-1-lts #1 SMP PREEMPT_DYNAMIC Wed, 06 Mar 2024 16:59:55 +0000 OS Theme Adwaita-dark / Adwaita Application Binary /usr/lib/thunderbird/thunderbird Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Cache Use about:cache Performance about:processes Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Found Google Safebrowsing Key Found Mozilla Location Service Key Found Safe Mode false Memory Size (RAM) 31.3 GB Disk Space Available 946 GB Profiles about:profiles Telemetry Data about:telemetry

For a start, I created a backup of my profile location: cp -R ~/.thunderbird ~/.thunderbird_backup

Now, I need to find the location of the logs. Could you please help here? Thanks a lot!

Since updating to 123.4 it frequently happens that I tap a link in a website and it loads about:blank and won’t stop doing that until I force quit Firefox and restart it

How can I find detailed information about the devices used in my account? There is some information in the Connected Services section but I would like more detailed information.

website not working It works with chrome and edge https://outlet.verabradley.com/collections/deals-under-50

I am running TB on Fedora. I can't attach files either by drag and drop onto a new email from file manager, or by right click copy and paste. Is this a TB thing or a Fedora thing? thanks