All Products Support Forum

In my thunderbird "Unified Folders" inbox I have a folder "Mail for". I have no idea how this ended up here, but I can't find any account for it in my account settings and it keeps trying to connect to `test.imap.com` (notification shows up) - please, how do I remove this? (See images attached - as you can see, it lists 5 accounts but there is a 6th folder)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

When visiting HP.com - US-English site and signing in to my account, it opens fine - in English - but if I click on links, it connects to sites in a different link. I tried it on Microsoft Edge and it worked fine. It's only on Firefox that I have the problem.

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Everything worked before the new year. now my mouse will not move b/w the screens very easily. and one screen is so large it is worthless. my other screen is normal. Graphics:

 Device-1: AMD Navi 23 [Radeon RX 6600/6600 XT/6600M] vendor: Tul driver: amdgpu v: kernel pcie:
   speed: 16 GT/s lanes: 16 ports: active: DP-1,HDMI-A-1 empty: DP-2,DP-3 bus-ID: 03:00.0
   chip-ID: 1002:73ff
 Device-2: AMD vendor: ASUSTeK driver: N/A pcie: speed: 16 GT/s lanes: 16 bus-ID: 0d:00.0
   chip-ID: 1002:164e
 Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
   unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu display-ID: :0 screens: 1
 Screen-1: 0 s-res: 3200x1440 s-dpi: 96
 Monitor-1: DisplayPort-0 mapped: DP-1 pos: primary,left model: VG27AQL1A res: 640x480 dpi: 27
   diag: 685mm (27")
 Monitor-2: HDMI-A-0 mapped: HDMI-A-1 pos: right model: VG27AQL1A res: 2560x1440 dpi: 109
   diag: 685mm (27")
 OpenGL: renderer: AMD Radeon RX 6600 (navi23 LLVM 15.0.7 DRM 3.42 5.15.0-91-generic)
   v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes

I am also on linux 21.2 and thunderbird 115.5 the resolution on monitor 1 should be 2560x1440 like the other monitor.......do you need anything else from me????? I am not aware that i did anything to make these problems.....

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset I made myself, using all options except advanced colors.

We work with Thunderbird on local PC's but for roaming support we have the Thunderbird profiles on a network drive. Lately we noticed that on occasion the network drive is slow or disconnects for a second at which point Thunderbird looses it's lock or the connection to the profile. This results in then giving a popup to reenter the credentials for the mailbox. Is there some setting in Thunderbird where we can tell it to try again for a few times before giving the error?

I found the option 'network.protocol-handler.external.disks' but I cannot find any description on what this setting actually does, is this setting relevant to this issue?

I would appreciate any help you can give us.

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?