• Archived

Recovering Sync Password

I've already looked through the FAQ and various solutions online and have not been able to find a solution that works. My issue is that while Firefox sync is signed in (… (read more)

I've already looked through the FAQ and various solutions online and have not been able to find a solution that works. My issue is that while Firefox sync is signed in (and working) on 2 computers, as well as my iPhone and iPad, I have lost the password to the account and am not able to recover it from any of these devices. It seems the password saved in my "Passwords" is incorrect, and that seems to be the only place it was saved. I didn't write the password down anywhere, setup a recovery key, secondary email or two setup authentication.

I DO have access to the primary email account, but don't see any way to use that to recover the password either. As I am already signed in to sync, I AM able to add new devices using the QR code, but that doesn't seem to work for new computers (like the laptop I just bought). I have already extracted the saved passwords and bookmarks, and transferred them to a new account (the account I am signed in with right now).

However, I would rather use my original account instead of having two, nearly identical ones. I would also rather not fully reset my account as there might be something else I forgot to record that is buried in there somewhere. Is there some way to recover or extract my Firefox account password from one of the devices I am signed into? or is totally resetting the account the only option available?

Thanks

-Bryan

Asked by isabrick 2 years ago

Last reply by TanKS 2 years ago

Can't access the camera even though all permissions are granted

Hello, my Firefox was able to use the camera normally but recently I can't turn it on at all, it says it needs Windows permission but it seems on that front everything sh… (read more)

Hello, my Firefox was able to use the camera normally but recently I can't turn it on at all, it says it needs Windows permission but it seems on that front everything should be correct. Pics attached.

Asked by marcos.wicket 2 months ago

Last e-mail takes a long time to download

When I run Thunderbird, it automatically downloads my new e-mails. Every time I launch the program, it gets stuck on the next to last e-mail (i.e.- the display shows 8 o… (read more)

When I run Thunderbird, it automatically downloads my new e-mails. Every time I launch the program, it gets stuck on the next to last e-mail (i.e.- the display shows 8 of 9) and hangs for several seconds, during which I can't use the program at all. Is there a fix for this? I turned off junk mail scanning.

Asked by Jdmack01 4 months ago

Last reply by frisée 4 months ago

  • Archived

Emails

Hi, My emails have stopped coming through and the notification boxes state that the username and password are invalid, although nothing has been changed. Are you able t… (read more)

Hi,

My emails have stopped coming through and the notification boxes state that the username and password are invalid, although nothing has been changed.

Are you able to advise.

Many thanks.

Asked by kathryn.burnell 7 months ago

Last reply by david 7 months ago

  • Archived

Thunderbird not reporting the correct number of Emails being downloaded

When The app launches or when it's told to send / receive, the app says it is downloading 10 messages but only 5 show up in the inbox (the actual numbers are for example … (read more)

When The app launches or when it's told to send / receive, the app says it is downloading 10 messages but only 5 show up in the inbox (the actual numbers are for example only). The extra emails do not appear to be in the junk folder. The two accounts are: @verizion and @netzero. Where are the other emails going? I've looked in all the local folders. Any help truly appreciated.

Asked by pbkahl 11 months ago

Last reply by Matt 11 months ago

  • Archived

Lines of text are displayed over each other

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Fire… (read more)

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Firefox "128.3.1esr" and the problem is resolved. Now I'm staying on the older version till the issue is resolved. Please keep me posted and let me know if there is anything to do by my side. Thanks in advance. Rani Email removed for privacy

Asked by RaySudki 7 months ago

Last reply by RaySudki 7 months ago

  • Archived

suspicious connection block

Bitdefender blocks Firefox from accessing cloudfront.net..calling it a suspicious site. The connection attempts happen constantly... quite a nuisance. I hesitate to put t… (read more)

Bitdefender blocks Firefox from accessing cloudfront.net..calling it a suspicious site. The connection attempts happen constantly... quite a nuisance. I hesitate to put this site on an exception list without knowing more about it.

Thanks for any help.

Asked by rhren1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to login

Dear sir I'm unable to log from 7-08-2024 and OTP is also not getting to login today I'm trying to login it shows locked Kindly do the needful Thank you Anisha … (read more)

Dear sir

I'm unable to log from 7-08-2024 and OTP is also not getting to login today I'm trying to login it shows locked

Kindly do the needful Thank you Anisha

Asked by panisha516 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

How to return to previously viewed tab when I close a tab, without extensions.

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to ret… (read more)

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

Asked by CatFox 1 year ago

Last reply by CatFox 1 year ago

  • Archived

How to disable immediate search when you type in the Find Bar?

It is annoying that search executes immediately instead of triggering on enter keypress, especially when a web page is big. Is there any way to disable auto-search and tr… (read more)

It is annoying that search executes immediately instead of triggering on enter keypress, especially when a web page is big. Is there any way to disable auto-search and trigger it only when you press enter?

If you want to understand better it's pretty similar to this VS Code issue.

Asked by wpmgprostotema 1 year ago

Last reply by cor-el 1 year ago