• Archived

Thunderbird in my In Box ??

You Sent me a notice about the "New" Thunderbird . I am Not impressed - I want The Features of "Account Colors" being able to set or change "Fonts" in the Thread and Re… (read more)

You Sent me a notice about the "New" Thunderbird . I am Not impressed - I want The Features of "Account Colors" being able to set or change "Fonts" in the Thread and Reading Pane. I would me more impressed with a Thunderbird that looked more dressed up and then I would be inclined to make a "Donation". > jbuck406@suddenlink > Thanks!

Asked by Jbuck406 1 year ago

Last reply by david 1 year ago

  • Archived

YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (read more)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 2 years ago

Last reply by a111bear 1 year ago

  • Solved
  • Archived

Sub Folders Greyed Out

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thu… (read more)

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts.

I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem.

If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work.

Is there a simple process I can go through to access these sub folders?

Asked by garry.obrien2 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

How to stop automatically switch tabs when linking a link.

On my new desktop I want to enable the feature that does the following. I want to be able to view a webpage and then ctrl click or M3 click a link and I want the new li… (read more)

On my new desktop I want to enable the feature that does the following.

I want to be able to view a webpage and then ctrl click or M3 click a link and I want the new link to open in a new tab but REMAIN on the current webpage.

I have unticked >When you open a link, image or media in a new tab, switch to it immediately under settings already.

browser.tabs.loadInBackground under about:config is set to True.

Asked by spleecheckre 1 year ago

Last reply by spleecheckre 1 year ago

  • Archived

A Specific Profile Name Triggers a Problem w/Firefox Accounts

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want … (read more)

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?

Asked by Hassan Khalloof 2 years ago

Last reply by Hassan Khalloof 1 year ago

  • Solved
  • Archived

Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time… (read more)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 2 years ago

Answered by Ibon Castilla Varela 1 year ago

  • Solved
  • Archived

Can't send email to one particular recipient

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from ei… (read more)

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out.

My Thunderbird version is 91.9.0 (32-bit)

Any ideas why this is happening?

TIA for any help.

Asked by Gatordad 1 year ago

Answered by david 1 year ago

  • Archived

lost my passwords by doing a REFRESH

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I c… (read more)

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Asked by kby1952 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Seemingly impossible to add new gmail account on Windows

I am trying to add a new gmail account to Thunderbird but when I enter my address and password, a pop up appears in which I need to enter mail address at google. I do thi… (read more)

I am trying to add a new gmail account to Thunderbird but when I enter my address and password, a pop up appears in which I need to enter mail address at google. I do this, but it seems to just re-prompt me.


I have attached images of the steps taken to try to add the gmail account:

tb1.png: I enter name, address, password. tb2.png: TB validates this and adds some server info. tb3.png: a popup opens and my address is pre entered. I click the blue button. tb4.png: I am reprompted for my email address. I can enter my address again and again and click blue button but I am re prompted every time. Seems impossible to proceed from here.


If I can open this pop URL in a proper browser to inspect what is going wrong, I could probably fix this issue. However, TB will not let me copy the URL from the address bar which is frankly user hostile behavior :(

I have tried doing this on several different internet connections as well as tried disabling pihole, etc. So that does not seem to be the cause.

Asked by thomasdn 1 year ago

Answered by christ1 1 year ago

  • Archived

Secure Connection Failed

I keep getting this Problem Loading Page message: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer reports incorrect Message A… (read more)

I keep getting this Problem Loading Page message:

Secure Connection Failed

An error occurred during a connection to www.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
    I've been through the Security settings and can't seem to find a fix. This seems to have started with the last update...

Asked by shaena.a 1 year ago

Last reply by Terry 1 year ago

  • Archived

Downloading a PDF file

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to … (read more)

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

Asked by sylvia_g 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (read more)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 2 years ago

Last reply by ad96321 1 year ago

  • Archived

reCAPTCHA block website access

I am running Firefox 100.0. When I go to certain websites reCAPTCHA is preventing me from accessing the site. Error message: Please upgrade to a supported browser to get… (read more)

I am running Firefox 100.0. When I go to certain websites reCAPTCHA is preventing me from accessing the site. Error message: Please upgrade to a supported browser to get a reCAPTCHA challenge.

I enabled Pop-ups for those sites to no avail. Zoom.us and sedar.com are 2 websites causing problem but only on one computer.

I uninstalled and reinstalled Firefox, but no difference. I disabled Norton 360 and made no difference. No problem if I switch browser.

Asked by miclaf 2 years ago

Last reply by FredMcD 1 year ago