• Archived

The "Sign up" or "Sign in* Then ask to make up a password at least eight characters long. Then when I do make up the password I'm told that the account already exists!

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and co… (read more)

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and confusion. Then being "locked out" if you make a slight mistake.

Asked by cylinder9770 1 year ago

Last reply by Paul 1 year ago

  • Archived

After an update firefox crashes at start even in safe mode

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209 This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes witho… (read more)

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209

This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes without giving me much info at all.

Asked by Jason B 1 year ago

Last reply by jonzn4SUSE 1 year ago

can't get emails since update

I was able to get emails until update. How do I fix this? I have re-downloaded and still no emails. Is Mozilla going to fix this problem? Since I can't get emails you… (read more)

I was able to get emails until update. How do I fix this? I have re-downloaded and still no emails. Is Mozilla going to fix this problem? Since I can't get emails you won't be able to email me unless you fix Thunderbird. I just donated a few days ago and now I get nothing.

Asked by stitchnmouse 3 months ago

Last reply by david 3 months ago

Firefox can't load my websites but other browsers can

Hello https://soulldn.com/ This is my website. Firefox not loading the site properly . but when i try to mobile Firefox browser then work properly. I think the domain … (read more)

Hello

https://soulldn.com/ This is my website.

Firefox not loading the site properly . but when i try to mobile Firefox browser then work properly. I think the domain is blacklist from firefox database. I can ensure the website fully malware free. so please whitelist the website asap

Thanks

Asked by Sarkar.K 3 months ago

Last reply by jonzn4SUSE 3 months ago

Re-establishing Email Accounts

I'm having trouble re-establishing email accounts in Thunderbird. I managed to drop them in the process of going to version 115; I don't know how but I did. Now when I … (read more)

I'm having trouble re-establishing email accounts in Thunderbird. I managed to drop them in the process of going to version 115; I don't know how but I did.

Now when I try to add them back I can get through the process (Tools > Account Settings > Account Actions > Add E-Mail Account) and enter the user name, email address, and mail server names and port settings for the various domains I use. All goes well until the final phase when it tries to validate the password. The final message says "Unable to log in at server. Probably wrong configuration, username or password."

I've done everything I know to do to fix this. I've changed passwords, checked, re-checked, verified, checked re-checked and re-verified the domain's POP3 and SMTP server names and port addresses all to no avail. I'm having trouble with my ISP's (grandecommunications purchased by Astound Communications) support on issues with email addresses that use their domain (@mygrande.net) but I'm also having the same problem with gmail domain (@gmail.com) addresses.

I would abandon the email addresses if it weren't for the fact that some of the email on servers is critical and needs to be downloaded to my system. Also, I can't log in to some accounts because the companies use 2-step authentication that involves sending codes to my email addresses instead of codes texted to my phone. This has reached near crisis proportions as I cannot reach those companies except online which requires 2-step authentication using those email addresses that I cannot set up again in Thunderbird.

I'm willing to take screenshots at each step if that will be helpful. I'm afraid that I've dealt with the problem for so long that I'm making the same mistake repeatedly but not recognizing that I'm doing so.

Any help will be greatly appreciated.

Asked by rabbit 3 months ago

Last reply by christ1 3 months ago

  • Archived

Typing slowdowns

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a fe… (read more)

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a few seconds, for the text to appear or the changes to occur (think of sending messages). I am currently on Firefox version 106.0.5, and have tried doing a safe restart ("Troubleshoot mode"), but the problems persevered. I have tried clearning cookies, cache, browser and login history, but the problems persevered. I am also not using the windows cursor text color highlighting, which was submitted as a solution to a similar problem a year ago. Thank you if you can help!

Asked by jurian.remmen 1 year ago

Last reply by Terry 1 year ago

  • Locked
  • Archived

Restoring email data

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the t… (read more)

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Asked by kkiely31 1 year ago

Last reply by Stans 1 year ago

  • Locked
  • Archived

Layout of the Thunderbird window

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book. … (read more)

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book.

Asked by gamot 1 year ago

Last reply by Matt 1 year ago

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages. We can check the box for all, but not for individual check boxes on the sam… (read more)

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages. We can check the box for all, but not for individual check boxes on the same page.

Asked by Sports Are The Reports 6 months ago

Last reply by cor-el 5 months ago

  • Archived

since a recent update, ff forces https for local sites

I don't want any part of my sites exposed to the wider internet, so I'm not going to have ssl certificates. I don't want to use self signed certificates either. Since i… (read more)

I don't want any part of my sites exposed to the wider internet, so I'm not going to have ssl certificates.

I don't want to use self signed certificates either. Since it's all local, http is fine. Firefox should not override access of http to https.

I've turned off HTTPS-Only Mode, I've followed instructions from so: https://stackoverflow.com/questions/30532471/firefox-redirects-to-https

At this point, I can only assume this is a bug?

Asked by mais16384 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Only sync IMAP e-mails during office hours

Hi there, I am stressed by notifications and e-mail sync during all day. Is it possible to only allow sync during specific time e.g. 12-15 or only on specific days? If … (read more)

Hi there,

I am stressed by notifications and e-mail sync during all day. Is it possible to only allow sync during specific time e.g. 12-15 or only on specific days?

If possible with different settings for different accounts.

I think there should be an add-on for that but I have not managed to find it. Do you know about it?

Asked by pstidsen 1 year ago

Last reply by Matt 1 year ago

Bookmarks disappeared after adding account to new computer

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new com… (read more)

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?

Asked by cmjross1 4 months ago

Last reply by cor-el 4 months ago