All Products Support Forum

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Hello,

I have autofills and login savings disabled, but browser still seems to be saving form data including usernames. How do I disable browser saving any form inputs altogether?

Came out of Win10 mail, moved to Thunderbird. (Good decision). After much screaming and kicking I managed to get my address book info out to a text file, formatted as CSV. Very simple, 3 fields: firstname,lastname,emailname@emailaddrs comma delimited.

Used the Import function, aligned 3 fields with the input data, done. It created a file called "email contacts". All of the addresses came in. Then it got kind of strange. When I open the that file it only shows 2 columns. Col1 is "NAME", Col2 is "EMAIL" Col2 is correct but Col1 shows the emailname only snipped off of the full email address. If I open any entry in the address book with the EDIT button, the first name and last name are there, so the import worked. So the question is: How do I get the top level of the address book to display the firstname, lastname? Did I do something wrong on the import? I can't seem to find any way to add columns or re-arrange the display. The "select columns to display" menu doesn't have any choice that I recognize. I can re-format the source file any way I need to, is there a better structure for import? Advise needed.

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-installing firefox, deleted all mozilla and firefox files and folders and clean installed firefox, even reinstalled windows. Troubleshoot mode don't work, it just flashes too. I checked for Crash Reports, but there are none. The only time it works is when windows is in safe mode, I even upgraded to computer to windows 11 hoping that it would fix what ever is going on. But it didn't. I honestly have no idea what to do next. Firefox has worked on that computer before. Everything else works fine, it's just firefox that won't work. If anyone has any ideas, please let me know.

Hello.

Is there an "auto correct" for Thunderbird 91 Windows 10 Desktop Home Edition, like there is in Word Documents?

If not, why not? If there is, would this be an 'add-on' that I could download?

NOTE: I am not meaning a 'spell checker'.

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Getting XUL Runner error message: Version ‘91.8.0’ is not compatible with MinVersion >= 91.9.0 MaxVersion <= 91.9.0

Will not open Thunderbird email at all. Please assist…

Hi, I'm struggling to resolve an issue that I noticed when organizing my emails all into individualized folders. Somehow my threads are mixing together different conversations, as demonstrated in the image attached. I've tried right clicking the properties and "repairing" the folder but that did not have an effect. I'm new to Thunderbird so perhaps I am doing something wrong that is obvious.

Any help is appreciated

I have only ever had one email address on Thunderbird for the last 17 years or so and now I have added some more email addresses. Each email address is listed on the left, however, in other email platforms there is a generalised view with inbox, sent., deleted etc., on top of the separate email addresses so that you can see what's come in or gone out without going to each address and dropping down the menu on each one to see if you have emails. Is there a way to arrange this so that one has a general view of all one's email activities on top of the individual addresses just as they have in Outlook or Apple Mail please?

Hi I am trying to reset an email account that has changed its settings. I've managed to get it to download emails but it won't send them. Each time I try it tells me to check my Outgoing Server settings and change to OAuth2. But when I try to do that there is no entry for OAuith2 on the list offered. Help! Thanks Lynne

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

• New tab background
• Background of any tab waiting to load a page
• Google/Youtube background
• Settings/add-ons/password menu backgrounds
• Automatic username/password drop-down background
• Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

My ISP (GoDaddy) recently switched my email account to Outlook. I made some resettings on Thunderbird and now am able to receive my emails there again, but cannot send them out. GoDaddy has sent me the appropriate settings, but no matter what I try to toggle with those, I get an error message. Still receiving emails, though, with no problems.

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

The error message below continues to be happening with the Social Security Dept. that never happened before. I have called hostgator many times and they said to write Mozilla to correct this problem. Please help!!!!!!

This is the mail system at host gateway22.websitewelcome.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

                  The mail system

<jennifer.mjoness@ssa.gov>: conversation with

   mailin1b-nsc.ssa.gov[137.200.44.15] timed out while performing the EHLO
   handshake

Reporting-MTA: dns; gateway22.websitewelcome.com X-Postfix-Queue-ID: 1AEAC9D03 X-Postfix-Sender: rfc822; wsr@westernsloperehab.com Arrival-Date: Wed, 4 May 2022 12:41:17 -0500 (CDT)

Final-Recipient: rfc822; jennifer.mjoness@ssa.gov Original-Recipient: rfc822;jennifer.mjoness@ssa.gov Action: failed Status: 4.4.2 Diagnostic-Code: X-Postfix; conversation with

   mailin1b-nsc.ssa.gov[137.200.44.15] timed out while performing the EHLO
   handshake

I have TB set up for my gmail account and everything is working fine. However I have a folder on my HDD containing old e-mails and mail folders (these are files with an SBD or MSF extension or no extension) and I would like to be able to access these old-mails from my current TB setup/profile (or, if necessary, from a new profile - but in that case I would need some guidance as to how to set up that profile because I would not have an e-mail address I could use for the purpose). I have tried Local Folders~Settings and pointing Local Directory to the e-mail folder on my HDD but that doesn't work. Any help will be much appreciated.