All Products Support Forum

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access.

Dear Sir or Madame,

Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook.

It says "Missing host permissions for the tab"

Hi, Moz://a Support Team

I hope you're doing well,

I'm encountering a problem accessing the Moz://a website due to a persistent pop-up error message. Could you please assist me in resolving this issue?

Any guidance or assistance you can provide would be greatly appreciated.

Thank you for your help.

Best regards, Karlie

Microsoft crashed and rebooted my computer. I restarted Firefox and can't access anything in the hamburger menu. Nothing happens when you hover over it, right click it. It's a dead stack of lines.

I manually navigated to Mozilla support and that works. Google search window works. I am signed in and see my name at the top. No menu; can't get any of my history.

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

I updated several filters on Thunderbird and my account went "crazy" and moved All mail out of my inbox. After digging for a while I found that when I added a filter on a domain (domain ends with) I accidentally added another line that had a blank (or null) entry. This seemed to match every message and lots of messages were moved. Can you add code that deletes or ignores these entries?

Also trying to run this down in the filter log was irritating. Can you have an option to see most recent filter applications first. Would make it easier to debug. I can live with a large log taking a long time to load but having TO Page down hundreds of times is an issue. Another option would be Go to end

Something happened to our Thunderbird, we had always viewed our newest emails when we "open". Now we view the oldest first and we can't even find the newest. Can you help us please?

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox as my browser for many years (ten?) and have not had a problem until today. When I attempt to go to a web site I get a notice that says: "Unable to find the proxy server. Firefox is configured to use a proxy server that can't be found. Check the proxy settings to sure they are correct. Check to make sure your computer has a working network connection. If your computer or network is protected by firewall or proxy make sure that Firefox is permitted to access the web."

I am able to get to any web site I choose when using another browser. I am also receiving my emails, and able to send emails. So I know the computer has a working network connection. When I have visited the Mozilla support site (having to use another browser) I see advice that shows opening the Settings page and getting to the Proxy settings. When I open my "Settings" page from the menu on the Firefox home page upper banner I do not see any option to get the Proxy settings. How do I access the Proxy settings page? Or how do I access the Firewall settings? Don't forget, I cannot open any web page from Firefox.

I always have the latest version of Firefox today it is 120.0.1

I get several of these and I have Bitdefender antivirus

See attached photo

What to do ?

Recently, I have been unable to send emails from my computer through Thunderbird. I am able to send emails on my cell phone using the same email address. I am getting the following error message.

Login to server smtp.verizon.net with username rjwood920 failed. Then it keeps asking to try new password. I had not changed the password. After so many attempts to enter my password, I get the following error message.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net timed out. Try again.

Any help on how to resolve is appreciated.

hello, i want to download Spotiflyer APP by using Firefox on my android phone but i'm facing some issues anyone guide me how to download Spotiflyer on my android phone.

Thanks