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The Add Contact to Address book action works but it isnt recognised.

This problem only occurs on some emails, not all. The normal behavior to add a new email person to my address book was to right click on the email address in the email h… (read more)

This problem only occurs on some emails, not all. The normal behavior to add a new email person to my address book was to right click on the email address in the email header and select "Add to Address Book". The email is added to the address book. After I add the contact, I can then right-click again and select EDIT contact. Even though the contact is added correctly, Thunderbird doesnt seem to be aware that it happened. Even if I restart the software. So if I right-click on the contact, the Add Contact choice is still there and there is no EDIT contact choice.

Cant figure out what is wrong.

Asked by j 5 months ago

Last reply by Michel T 5 months ago

options for sevcond Mail adress not found

tried to install a second Mailadress. Program did not find the settings at the provider. System is Win11. With Win10 its not a problem. Second Mailadress is stored at pro… (read more)

tried to install a second Mailadress. Program did not find the settings at the provider. System is Win11. With Win10 its not a problem. Second Mailadress is stored at provider. Password to the provider is correct. greetings from Germany yours Christian Nellshen

Asked by christian.nellshen 6 months ago

Last reply by sfhowes 5 months ago

Folders didn’t transfer to new computer

I was using thunderbird on a very old computer running windows vista. When I installed thunderbird on the new computer running windows 11 none of the folders have anythin… (read more)

I was using thunderbird on a very old computer running windows vista. When I installed thunderbird on the new computer running windows 11 none of the folders have anything in them. Like they didn’t transfer or something. The folders are there but there isn’t anything in them.

Asked by ultraman865 5 months ago

Last reply by david 5 months ago

The id shown on outgoig emails is not the same one that I am registered with. It looks that way on the display but is another one on the actual message.

I have repeatably set my id CORRECTLY and everything is correct when the message is displayed before sending. But, it arrives with an difference name as the author. I be… (read more)

I have repeatably set my id CORRECTLY and everything is correct when the message is displayed before sending. But, it arrives with an difference name as the author.

I believe I accidentally set up an "alternative" name awhile ago and it is that name that actually appears instead of mine. But I cannot find a record of it or how to get the program to act correctly.

Please, help!

Thank you.

Bob Martin [edited] @gmail.com

Asked by n142pb1 5 months ago

Last reply by Lin 5 months ago

Unable to login to account, new detail

This is a followup to my recent question about unable to login to account. I continued to troubleshoot the issue and noticed for tha first time in the heading of the erro… (read more)

This is a followup to my recent question about unable to login to account. I continued to troubleshoot the issue and noticed for tha first time in the heading of the error message "login to account RoadRunner/TWC' failed. It offers to allow me to enter a new password. I don't think I ever did specifically choose a password. Should I/Can I enter a new password? See uploaded image.

Thanks for your help, SweetTasha

Asked by SweetTasha 5 months ago

Last reply by sfhowes 5 months ago

Deleted email accounts

I have DELETED (Removed) 3 separate email accounts within Thunderbird,but it still attempts to "check" for new mail. How can I get Thunderbird to STOP trying to find thes… (read more)

I have DELETED (Removed) 3 separate email accounts within Thunderbird,but it still attempts to "check" for new mail. How can I get Thunderbird to STOP trying to find these accounts?

Asked by aubreylr 5 months ago

Last reply by zacwingfield 5 months ago

カードビューからテーブルビューに変更したが、再起動するとカードビューに戻る

[設定]→[外観]から[テーブルビュー]、[非スレッド]、[降順]に変更して、スレッド表示と並べ替えの設定の適用先を[既存のすべてのフォルダー]をクリックすると、起動している間はこれらの状態になっているが、Thunderbirdを終了して再起動すると設定が下に戻ってしまいます。 これは以前からではなく2ヶ月前頃から生じています。 この問題… (read more)

[設定]→[外観]から[テーブルビュー]、[非スレッド]、[降順]に変更して、スレッド表示と並べ替えの設定の適用先を[既存のすべてのフォルダー]をクリックすると、起動している間はこれらの状態になっているが、Thunderbirdを終了して再起動すると設定が下に戻ってしまいます。 これは以前からではなく2ヶ月前頃から生じています。 この問題を解決する方法を教えて下さい。

Asked by ess-ke 5 months ago

Last reply by Googlethunderbird. 5 months ago

Thunderbird while sending a message

Hello. I am a new Thunderbird user. I use Thunderbird on an Android tablet, Thunderbird version 11.1. In Thunderbird, is there a this kind of built-in feature: is it pos… (read more)

Hello. I am a new Thunderbird user. I use Thunderbird on an Android tablet, Thunderbird version 11.1.

In Thunderbird, is there a this kind of built-in feature:  is it possible to set it up so that when Thunderbird has sent a message, the text "message sent" appears on the screen or, for example, an audio signal sound to indicate that the message has been sent successfully?  Before I used Edison Mail and it worked like that and I found those features very useful.

Asked by Anders Nordfors 5 months ago

Last reply by Googlethunderbird. 5 months ago

Email set up wrong

Hello, I needed a new email address. When starting the process I was asked for my current email address. I inputted this and it has synced the app with my old email. My … (read more)

Hello,

I needed a new email address.

When starting the process I was asked for my current email address. I inputted this and it has synced the app with my old email.

My old email address is my personal email: [edited] @com

I need a new email address: [edited] @aries.co.uk.

Can anyone help me with this?

I would be very grateful.

Thank you

Asked by Hywel 5 months ago

Last reply by david 5 months ago

Importing Apple contacts to Thunderbird Import Wizard.

Step #4 of the instructions say Select Contacts: In the bottom - left corner, click gear icon and Select All. Step #5 Export as vCard: Click the gear icon again and selec… (read more)

Step #4 of the instructions say Select Contacts: In the bottom - left corner, click gear icon and Select All. Step #5 Export as vCard: Click the gear icon again and select vCard to download a .vcf file of your contacts. The "Select All" transcript in #4, doesn't occur and I'm unable to download contacts file. I've also tried downloading from my iPhone with negative results. What might I be doing wrong. Thanks for any help.

Asked by aaron_scott 5 months ago

Last reply by david 5 months ago

Migrating from ESR to Release version - lost the Inbox mails :-(

Dear all, I have just found out that after migrating to the Release version from the ESR version all the emails in the smtp Inbox folder have disappeared. And obviously I… (read more)

Dear all, I have just found out that after migrating to the Release version from the ESR version all the emails in the smtp Inbox folder have disappeared. And obviously I had not done the backup :-( While all the other folders are ok just this one (which contained the last 3 years' emails) got affected. Is there a way to recover the original inbox?

A very sad user

Asked by Al 5 months ago

Last reply by david 5 months ago

Sage Accounts emails

Hello all, Ive moved everyone over to thunderbird in my office but the accounts person is complaining because she cant send invoices directly to thunderbird anymore. What… (read more)

Hello all,

Ive moved everyone over to thunderbird in my office but the accounts person is complaining because she cant send invoices directly to thunderbird anymore.

What used to happen is; the invoices would sit in the drafts folder on outlook and then she'd send them from there. Ive looked at the settings in sage and they seem very limited.

I'm wondering if anyone here has found a workaround for this? thanks zac

Asked by zacwingfield 5 months ago

Last reply by sfhowes 5 months ago