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can't bookmark anything. nothing is saved.

For the past few months, Firefox V 115, will not save bookmarks on any folder except Bookmarks Toolbar. I have gone through the Help sections and have followed the variou… (read more)

For the past few months, Firefox V 115, will not save bookmarks on any folder except Bookmarks Toolbar. I have gone through the Help sections and have followed the various steps to find, and change, the bookmark files. They are always marked 'read only'. I change them and try to save a bookmark. Nothing. When I restart Firefox, the files are back to 'read only' again. What am I doing wrong?

How do I solve this problem?

Asked by bikemechanic53 5 months ago

Last reply by cor-el 5 months ago

"switch to tab" under search suggestions in search bar is a terrible idea, please give an option to remove it.

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, … (read more)

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, rather than opening a new tab.

There is no way to turn this 'feature' off. It doesn't let me pick which youtube tab it switches to, just the first one regardless of how many instances of a website there are open.

Please remove this feature, or give us a way to turn it off.

Asked by alexandermag89 5 months ago

Last reply by cor-el 5 months ago

Logins spreadsheet created and saved to desktop automatically.

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned a… (read more)

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned about a data breach?

Asked by Lodato51 5 months ago

Last reply by cor-el 5 months ago

Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (read more)

Asked by dzapr 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Checkboxes Required

Hi: As of today, I have 2 problems with Mozilla Firefox that I don't have on Chrome: 1. I have several html checkboxes in my custom website, smartreis.com. Starting to… (read more)

Hi:

As of today, I have 2 problems with Mozilla Firefox that I don't have on Chrome:

1. I have several html checkboxes in my custom website, smartreis.com. Starting today, Firefox gives a message on all checkboxes that they are required to proceed. My code does not have the "required" attribute on the <input> field. This causes problems (see attached).

2. I have Accessibe installed. As of today, Firefox shows their blue badge with checkmark, but no text. Normally, it shows the white Da Vinci "man" icon in the blue circle (see attached).

Thanks.

Peter [removed email and phone# from public support forum]

Asked by Peter 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

can't login to office 365

Can log into office 365 with MS Edge and the outlook desktop app. logging into Office 365 results in a 500 error and too many redirects error. Have run anti-virus, clea… (read more)

Can log into office 365 with MS Edge and the outlook desktop app. logging into Office 365 results in a 500 error and too many redirects error. Have run anti-virus, cleared all history, cache and a Refresh. Advanced uninstall of Firefox and reinstalled, still can't login.

Asked by vicki15 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

REMOVAL OF CONTENT AREA CONTEXT MENU SHADOW

The solution I had posted here - [https://support.mozilla.org/en-US/que.../1343170] no longer works (Firefox Developer Edition 115.0b9). Having inspected [https://search… (read more)

The solution I had posted here - [https://support.mozilla.org/en-US/que.../1343170] no longer works (Firefox Developer Edition 115.0b9).

Having inspected [https://searchfox.org/mozilla-release.../popup.css] I am still unable to find a solution to remove the box shadow from content area context menus.

Asked by deanone 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Lost all my saved data on firefox account after laptop factory reset

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a w… (read more)

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a way to restore my data?

Asked by anuragsharma05031996 5 months ago

Last reply by Paul 5 months ago

new tabs

want sites and bookmarks to open in new tab setting up new computer windows 11 and tabs don't work the same way i had in win 10, i know i can right click and open in new… (read more)

want sites and bookmarks to open in new tab

setting up new computer windows 11 and tabs don't work the same way i had in win 10, i know i can right click and open in new tab but isn't there a quicker way? thanks dave

Asked by daverodny 5 months ago

Last reply by cor-el 5 months ago

Secure connection failed error

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). Thi… (read more)

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). This started yesterday when I did the most recent firefox update. I am able to get access to the email on my phone, so the issue appears to be with my computer. Thank you for any advice you can offer.

Asked by catbartlett 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Missing "recent closed tabs"

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back ag… (read more)

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back again.

Asked by jalnet1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago