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I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (read more)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Saved Passwords.

Dear Mozilla, I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere.... Thanks a lot for unders… (read more)

Dear Mozilla,


I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere....


Thanks a lot for understanding!



Hugs & Tickles, Mkedupa. (Aka Maciej Paweł Kębrowski

Asked by Mkedupa 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Please explain why you're not allowing me into certain sites Father

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea wha… (read more)

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea what kinda security I've already got, decides to have a god complex first thing in the morning, right down to the part when I say, I'll accept the risk and go forward. They ignore that part, as if I didn't click the button. Yes, I know that's a chapter right out of Microsoft's book, I had to double check it myself. What gives?!?

Asked by Sean Kelly 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Popup Blocker

I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my acc… (read more)

I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my account. What should I do?

Karen Glenn

Asked by ktglenn 5 months ago

Last reply by jonzn4SUSE 5 months ago

Can't open Gemini account

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the acc… (read more)

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the account. I did not set up a passkey for Gemini account. I did set up a passkey on Firefox for a different account with a different email. Does that passkey work for multiple accounts??. This does not seem very secure as all someone would need to enter my accounts is my pin, which would not be too difficult to discover.

Appreciate help on this issue of security. Thanks Henry

Asked by cepsham 5 months ago

Last reply by Denys 5 months ago

Can't see anymore synced tabs of my phone on pc

Until few days ago i could see all the opened tabs of my first phone on pc using "Tabs from other devices" option. Today i connected another phone and now i canno't see a… (read more)

Until few days ago i could see all the opened tabs of my first phone on pc using "Tabs from other devices" option. Today i connected another phone and now i canno't see anymore tabs from my first phone. At the moment i don't have access to the first phone as i had to rapair it. Under my mozilla account i can still see my first phone connected.

Asked by riguluigi 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Unexpected shutdowns

is anyone else having issues with this POS browser shutting down unexpectedly FREQUENTLY for NO reason. I thought the first dozen or so times it was updates, but only onc… (read more)

is anyone else having issues with this POS browser shutting down unexpectedly FREQUENTLY for NO reason. I thought the first dozen or so times it was updates, but only once or twice there was mention of new feature. I am SO over it and think Chrome with it's risks IS the smarter move

Asked by pleesed2meetcha 5 months ago

Last reply by Paul 5 months ago

BBC videos won't play

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes… (read more)

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).

Asked by Friday Ululani 5 months ago

Last reply by jonzn4SUSE 5 months ago

Have Windows 10 operating system, but can no longer use Outlook with Firefox?

Something has happened to my Firefox Browser and I cannot open Outlook which I have been using for years? The Dialog Box says I need Windows 10, but I have had windows 1… (read more)

Something has happened to my Firefox Browser and I cannot open Outlook which I have been using for years?

The Dialog Box says I need Windows 10, but I have had windows 10 installed, ever since it came out?

Asked by ROLLS ROYCE 5 months ago

Last reply by jonzn4SUSE 5 months ago