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Black Bar on top of new tabs

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated. … (read more)

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated.

Asked by mrmichel81 6 months ago

Last reply by cor-el 6 months ago

Problem with thunderbird ( crashes/freezes several times a day on win11 )

Hello, Unfortunately after last updating to supernova Thunderbird very often freezes/crashes (several times a day). Is there any solution to this problem. I'm using versi… (read more)

Hello, Unfortunately after last updating to supernova Thunderbird very often freezes/crashes (several times a day). Is there any solution to this problem. I'm using version 115.4.2 (64bit) on Windows 11. This happens in several work stations.

Best regards Baron Paweł

Asked by webmaster141 6 months ago

Last reply by Wayne Mery 4 months ago

Cannot Access USPS Website

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message: You do not have permission to access this p… (read more)

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Asked by irishmn98 6 months ago

Last reply by cor-el 6 months ago

Thunderbird is very slow - lags and freezes

I have used Thunderbird for years and I use it for work. For the last two days, it has started to go slow, and it will freeze and I have to close out of it. This JUST sta… (read more)

I have used Thunderbird for years and I use it for work. For the last two days, it has started to go slow, and it will freeze and I have to close out of it. This JUST started, and this morning it is almost not functional.

I have looked everywhere I could find to see what I can do and I cannot find anything. I even tried re-installing it.

What can I do?

Asked by Jason Cloud 5 months ago

Last reply by christ1 5 months ago

Thunderbird Threading

Recent update switched all folder to show messages grouped into threads. This makes it harder to find new messages. As a result I did not see an email inviting me to a … (read more)

Recent update switched all folder to show messages grouped into threads. This makes it harder to find new messages. As a result I did not see an email inviting me to a job interview for 2 months. Far too late to act on it.

Updates should NOT change any configuration settings. This is NOT acceptable.

Also, I have a lot of folders. There seems to be no way to set them all to unthreaded all at once. So now, I have to go through them one by one changing them back to the way it was.

I needed that job desperately and now I'm screwed. If I don't find a job in the next couple of weeks, I could be homeless.

The irony is that I have over 35 years of experience writing software but I can't find a job because of age discrimination.

Thanks for ending my life.

Asked by mozilla472 5 months ago

Last reply by david 5 months ago

Tab crashing when watching wowtv.de

Hello, For the past couple of months I have been experiences tab crashes every day when watching a specific streaming service called wowtv, all my other tabs are fine a… (read more)

Hello,

For the past couple of months I have been experiences tab crashes every day when watching a specific streaming service called wowtv, all my other tabs are fine and work flawlessly. Additionally, after restoring the tab or opening it anew it works again for the next few hours until the next crash occurs. Netflix, disney+ and others work fine as well. So far I have tried reinstalling firefox as well as try other browsers where said issue doesn't occur. I sadly don't have the error message or anything but the video freezes just before crashing, neither closing all tabs 'nor trying an older firefox version fixed it for me.

With regards,

Marcinathi

Asked by Marcinathi 5 months ago

Last reply by cor-el 5 months ago

Firefox slow after fresh install

I decided to migrate from chrome to firefox, sadly, my experience has been faced with random slow downs or partial loads even on a fresh install. It's weird but it seems … (read more)

I decided to migrate from chrome to firefox, sadly, my experience has been faced with random slow downs or partial loads even on a fresh install. It's weird but it seems that at random times some websites will refuse to fully load or even start loading, it appears that the app is just hanging. This is usually fixed after several refreshes. Oddly enough, even on a fresh install, if I attempt to load up the same website while in private browsing, it loads right away, again this is consistent even on a fresh install, the attached image was an attempt to load youtube after signing in on a fresh install without add-ons, I tried loading up youtube in private and it worked right away. Chrome wasn't presenting this problem on my computer for years. Any ideas? My computer specs are high enough where they shouldn't matter. I'm running an AMD GPU (7900 XTX) but I haven't found any know issues regarding these, to even discard that, I disabled hardware acceleration, but the issue persisted. Running up to date windows 10, installing latest version of firefox.

Asked by gabevt 5 months ago

Last reply by zeroknight 5 months ago

Only runs normally on my external monitors, but not on the laptop's internal display.

Runs normally fast on my external monitor, but not on the laptop's internal display where it's really slow. In the beginning seconds of using mail, it runs great. But the… (read more)

Runs normally fast on my external monitor, but not on the laptop's internal display where it's really slow. In the beginning seconds of using mail, it runs great. But then after a few seconds the graphics are running slow. Mousing around, switching between emails, etc. - basically any interactions with the UI are really slow, makes it barely usable. But why is it that when I'm connected to an external monitor, things run ok?

Asked by karl.dusenbery 5 months ago

Last reply by sfhowes 5 months ago

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 5 months ago

Last reply by TyDraniu 5 months ago

firefox 119.0.1 won't maintain scroll position upon refreshing

Hello there. I've notice FF in the past month has stooped maintaining scroll position upon refreshing. It was working perfectly until recently. maintain scroll positi… (read more)

Hello there.

I've notice FF in the past month has stooped maintaining scroll position upon refreshing. It was working perfectly until recently. maintain scroll position upon refreshing is a key feature to my work. Please help!

Asked by il626 5 months ago

Last reply by flemingp 5 months ago

Memory usage

Dear Mozilla Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making … (read more)

Dear Mozilla

Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making the system slower glitchy.

This has been an issue for awhile and I checked all the posted solutions. Either the software is consuming an that is normal or something is running in the background. Firefox is at 1831.5 MB as I type this.

Can I uninstall then reinstall? or is everything going to return?

Thank you in advance

Ron

Asked by rtibert 5 months ago

Last reply by zeroknight 5 months ago

Leaving Thunderbord on Overnight and resuming work the next day, The tabs will not stay saved and open

I work with my tabs a lot. When I open an attachment, Thunderbird opens a new tab and buts the content of the attachment (pdf) into a new tab. Often I need to save my w… (read more)

I work with my tabs a lot. When I open an attachment, Thunderbird opens a new tab and buts the content of the attachment (pdf) into a new tab. Often I need to save my work and stop working that day, and just let my computer go into sleep mode with Thunderbird still open in windows. In the previous versions, I could just start working the next day, and all my tabs are populated with the attachments and information I left open the day before. With this new update 115.4.2 (32-bit) it does not retain any of the information in any of the tabs that were previously left open. It only happens when the computer has been sleeping overnight or for an extended period of time. If I put the computer to sleep and then wake it up pretty quickly it keeps the tabs just fine. Very frustrating

Asked by Adtrace Finance 5 months ago

Last reply by sfhowes 5 months ago

Broken CSS on responsive website

When I visit NeilYoungArchives.com with Firefox, the formatting of the site is "broken." None of the icons line up properly or are in the same place. It happens every t… (read more)

When I visit NeilYoungArchives.com with Firefox, the formatting of the site is "broken." None of the icons line up properly or are in the same place. It happens every time I visit the site since the last update even in a Private session. This does not happen for any other browser. It is at the current version and runs on a Mac

The first image is the broken Firefox. The second is on Chrome. Safari works fine also.

Asked by gpbush 5 months ago

Last reply by cor-el 5 months ago

Encoding choice is not available and the subject of email is unreadable

Hello, I am using Thunderbird 115.4.2 (64-bit) on Win10. Some of my emails have those subjects are not readable as image attached. They are supposed to be chinese chara… (read more)

Hello,

I am using Thunderbird 115.4.2 (64-bit) on Win10. Some of my emails have those subjects are not readable as image attached. They are supposed to be chinese charaters. In " View Source" choice, they're displaying correctly. But I tried " repair text encoding" didn't work.

And in my Font Advanced setting, it's searchable that there's encoding. But I cannot see it in my interface. If someone could share how it can be fixed?

Thanks.

Asked by TracyX 5 months ago

Last reply by sfhowes 5 months ago

Last couple of weeks Thunderbird frequently hangs (never-ending blue spinning circle)

Been using Thunderbird for years, seldom have problems. But starting to see the software frequently hanging in the last week or two. Most often, things will be fine, and … (read more)

Been using Thunderbird for years, seldom have problems. But starting to see the software frequently hanging in the last week or two. Most often, things will be fine, and I'll go to bed. When I wake up, the software is hanging, no messages have been downloaded for hours, the cursor is a small blue spinning circle, and the program is not responding. I have to force-quit with task manager, start it up again, then it runs fine for several hours, before doing the same thing again. Just now, I found it hung again, without having to go to bed first.

I have no way of knowing if any email is being lost during this time or not, but I have no reason to think it is. The problem is not anything major (force quit, then reload is not a horrible inconvenience), but I'd like to avoid the problem.

Only recent change is I created a new gmail account because one place I like to receive emails from seems to be having problems with my own domains' emails, but they don't work with the gmail account either ... go figure. The new gmail account seems to have no problems sending or receiving emails for the most part, but since this problem started happening within the last couple of weeks, and I added the new email in the last couple of weeks, could be connected.

Asked by jon@jonbatchelor.com 5 months ago

Last reply by Wayne Mery 5 months ago

help me no more codes!

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cau… (read more)

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cause I tried too many times. THEY ASK [COMPUTER]I give it but no one to talk too.What now?????? Give me a word or somthing to be noticed! Then I don't need trouble with the stupid comp. I hope you can help or tell me what to do! They say wrong phone number [920-***-****] I don't no whatr now. I was going to make a new account but no dice. OH WELL! HUSBAND says throw it out!! lol lol THANK YOU!!!! for listening to me. What or where to go for FACEBOOk BROWSER1

WOW!!!!!! I hope I don't remembaer more1 lol They say CONTACT YOUR OWNER!1 PATRICIA R thanks for listening to an old lady

Asked by iNSIKA TINS 5 months ago

Last reply by Kiki 2 months ago

last column not resizing

version 115.4.1 table view. cant resize the FAR RIGHT column no matter what. instead of moving to right and DEcreasing in size, its INcreasing the size of the column on … (read more)

version 115.4.1 table view. cant resize the FAR RIGHT column no matter what. instead of moving to right and DEcreasing in size, its INcreasing the size of the column on the left..

Asked by george 5 months ago

Last reply by Matt 5 months ago

Youtube won't play

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blo… (read more)

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

Asked by mcswally2 5 months ago

Last reply by Terry 5 months ago