All Products Support Forum

The paid 6 mo. service Thunderbird has given us is something that Mozilla can not be proud of. We signed up because of the commendable 50 year service of Firefox. Despite several requites for help we can only "Receive", but not "Send". Please fix ASAP or this 3,000 member nonprofit will reductably have to go elsewhere. Best wishes, nwr-raw@att.net Carlyle Rogillio, president

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Good afternoon. I have an idea how to improve the FireFox browser. The details are here https://ideasmaker.ru/catalog/kompyuternye_tekhnologii/ideya_dlya_programmista/?clear_cache=Y&back_url_admin=%2Fbitrix%2Fadmin%2Fsearch_reindex.php%3Flang%3Dru Where can I contact?

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Bangirot says technical problems when I want to see my received bankgiro payments. Win10 with Firefox, I can't see payments on that machine for a month soon. I have reinstalled firefox now. Still same result. With Android phone and firefox it works, but without printer. With another browser on Win10 it works, but not with firefox. Swedbank internetbank or bankgirocentralen can't help me. They have not heard of such problems.

Internetbank works, but with their connection to bankgirot it says, tehnical problems. If I login to bankgirot directly, it says tehnical problems.

So far its only the combination with this machine and firefox that gives this result. I haven't tried with another machine yet.

I have used firefox very long time without any problems.

Best regards Arne Danielsson

YouTube keeps blanking out at regular intervals. I can watch videos and try returning to the main page, only to load as blank, with only the menu icon in the upper left corner showing. This keeps happening, and the only solution is to close the browser and use Wise Disk Cleaner (or similar software) to clean the cache before restarting the browser. I have to do this several times pr. Day.

I have tried the most normal solutions I have found, already posted, like:

- Disabling Hardware acceleration - Uninstalling Ad-blockers

I have the following add-ons installed:

- Dashlane - Adblocker Plus - Honey - Return YouTube Dislike - Zotero - Express VPN - LeanLibrary

Are there any other options to attempt to correct this extremely annoying problem? I just want to surf YouTube in peace.

Thanks for any replies in advance!

In the network tab, I can see all the html, css, and js loaded on my page.

When I click on Start performance analysis (stopwatch icon in bottom left), it shows pie charts of the asset sizes, but CSS is missing.

When I click the back button, the network tab only shows 14 items, and no CSS.

I'm using Firefox on Linux Mint, installed through the software manager.

I can't seem to access one website that I used to visit daily: www.leftwinglock.com

I have no issue with any other site that I visit daily, and my co-workers are able to access that site so it is not down.

Is there something in my settings that is preventing me from viewing this site now?

Thanks.

Thunderbird says it sent my email. It did not. The message goes to my sent folder. But it was not sent. There was no error message. I have tried several times w/ no go. I shut down Thunderbird and re installed. No go.

Hi everyone! Apologies upfront in case this question has already been asked, but I'm struggling to see if something similar was already posted... In a nutshell: I delete messages in my inbox (or any other folder) in Thunderbird, but when I login to the website of my mail provider (gmx.net) or check the app on my phone, I still see these mails on the imap server. Is this a known issue? What could be the reason?

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine. I chose google chrome, and it works when I open a new tab, However, When I open a new window of firefox, it always opens Bing. This is a small problem, yes, but its simple issues like this that dissuade me from wanting to use firefox at all, I would like to solve this issue, but Ive searched for answers, and there aren't any. If you help me fix this, I will keep firefox. Otherwise, I'll chose a browser that gives me the amount of control that I want. I've also attached a photo of the startup screen of firefox.

My Thunderbird client has been automatically deleting emails marked as "trash." I changed the setting to move trash to a speified folder, but the button to select the folder does nothing.