All Products Support Forum

Hi,

I am having problems viewing some web sites using Firefox 111.0.1 (64-bit) on MacOS Ventura 13.3.1.

It isn't one specific web site, but a number of sites on which I see persistently see the same problem - jumbled, meaningless characters in place of the text. I have attached images of what I am seeing at the Quietus and the CRAN network. The CRAN problem exists across mirrors.

I have tried clearing the cache and cookies.

Any suggestions welcome.

Ron.

Please add an option to the right click menu. I need to be able to open a page link, not to a new tab or window, but to a new instance of Firefox BUT without any extensions loaded. I ask this as many extension block links from running, but on occasion I need to open a link to a "clean" version of Fire fox, in order to see a blocked video or page. At the moment I have to copy the whole link and open a different browser! This happens a lot with trailer video links in IMDB.com

I want to use Firefox, not Chrome, for my information transfers to Centrelink etc. Firefox stalls - stays blank below - every time I expect to get further info when I have filled in data. This is not so on Chrome, where the next step is revealed after filling in a segment of info/data.

I have uninstalled firefox about 4 times and tried everything I was told. I like firefox but not the hundred bookmarks.Will lose a good browser but bookmarks do have to go. this is my last try

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses requires this. How do I delete that nuisance secondary requirement?

Also, how can my passwords for each email address be saved so I dont have to enter passwords every time I want to open an email? They were saved in the past but something has changed so now they are not saved. I have gone thru the saving passwords info instructions but still they are not being saved. Why not and how do I fix?

Thanks, Doug Merrill

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

Dear Firefox,

I had to buy a new computer and when I tried to sign in to my Firefox account I could'nt remember my password, so I had to reset it. Doing so I lost all my bookmarks.

Is there a way that I can recover them.

Many thanks.

Greg.

[email removed from public]

Is there a way to allow popups as a whole or from specific sites? Some support chats open in a separate window as a popup and I cannot view them. I have to use a different browser in that situation and I would rather stick to Firefox

you are a bunch of nut cases. you post that you can help me edit a pdf then it takes me nowhere. I guess you have to have fired by McDonalds to work for firefox. very disappointed.

My company IT department recently reset everything on my work computer, so I am trying to get Firefox to look the way it looked two weeks ago. I am on a PC, and I used to have the options for history, bookmarks, etc. in drop-down menus above the tabs bar. How do I get that back?

Since yesterday, I am unable to login to the Kaiser Permanente website. the page is greyed out and the loading symbol just continues to circle. When I talked to Kaiser tech support, they asked me to try another browser. I tried MS edge and it worked easily. They said they had been getting calls about this very problem. There seems to be a conflict between kaiser website and firefox browser. I prefer firefox to edge or chrome. I can't fix this. Does anyone have any ideas? TJ

Hello,

For some reason I got a new laptop and install the latest firefox version, however, very often happens that my pointer doesn't change according to the options I am selecting (unless I click on them). To fix it, I have to restart the browser every time. It's annoying because for example, if I select some text to copy it, it will not be highlighted until I finish (unclick), just until then it will highlight the text, but not during the process. Also, the wheel of my mouse won't scroll the page up and down when clicking at it (but I still can scroll without clicking it). All these issues get fixed once I restart the whole browser.

Any ideas? do you think by downgrading firefox this could be fixed?

Best regards, Cristhian Garcia.

my facebook ends after a dozen posts with the error message saying reload bur reload does nothing I still can not scan down my facebook posts this only happens on Firefox no other browser has a problem

Hello team,

I tried to open one web page where I need a certificate, and Firefox asked for the primary key, so I enter it. However, firefox gives me this message "Firefox wants to use the system keychain"import private key" in your keychain"

Troubleshooting has been done 1. Clear all cookies 2. get the option in help for troubleshooting Mode 3. More troubleshooting information and delete cache 4. Reset the laptop 5. Check the keychain if I have Firefox there, however, I did not find it

Could please help me with that? The issue is not resolved with all the above step

Regards,