All Products Support Forum

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!

I have the Download setting set to "Always ask you where to save files" and PDF handling set to to "Open in Firefox" if I now click on the download button in the opened PDF it automatically saves to the Download folder without asking, which is never what I want. If I set PDF handling to always ask, and open in Firefox from the dialog and press on the save button then I get asked where to save. This seems like a bug to me, as it is very surprising behaviour. Is there some way to always open the PDF in firefox but get asked where to save the pdf when pressing the download button in the PDF viewer?

On a small Windows box, the hdd was going out. I was able to put it in a USB enclosure and the drive works for a few minutes before crashing again. This person doesn't have a recovery method for her Gmail and the password was saved on the small desktop. I have copied over the AppData/Thunderbird folder to my MacBook. Need help finding the hash so I can send it to someone with really large rainbow tables to help this girl get her forgotten password. Any suggestion on where the hash can be found?

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has changed that is prohibiting me from uploading text and/or images? I am having no problem if I use Microsoft Edge but I much prefer working with Firefox.

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

1. When I want to remove formatting of some text such as from text that was pasted in or was in a message I am replying to, I frequently find that "Remove all text styles" fails to remove anything and "Discontinue text styles" also fails in some situations. The drop-down for Body Type and Font just revert to what they were. So something that is "Preformat" and font: "Times" just goes back to those choices. Trying to change the formatting using those drop downs also fails. It is very frustrating. I know there is "Paste without formatting" and I use it frequently but that isn't always a good solution.

2. Sometimes the bullet-list won't let you stop the list, hitting Enter on the last blank bullet doesn't always end the list and just keeps adding bullets.

I have been using Thunderbird for many years now and those and other editor problems never seem to get fixed. Are there work-arounds for editor problems? Is anyone working on improving the editor?

I am using Firefox on iPad but unable to login to my bank. There is no error message and no response. I would appreciate any suggestions, especially if you have been in the same boat, and found the shore.

Dear community,

I have been using Thunderbird for many years and simply love it. (Now running v. 91.9.0, 64-bit for Mac-OS monterey v. 12.3.1).

After having used G-suite gmail with my own domain name for years as well, I am now forced to upgrade to a google business offering or take my domain name email somewhere else :-(

So I signed up for an alternative provider, and have copied a couple of folders to the new email-account using Thunderbird. This works like a charm, but what happens when I copy over the AllMail folder? I believe I will then duplicate all the emails copied from the folders?

Is there a smart way of migrating from gmail to another imap-provider using Thunderbird which will take into account google obscure way of labelling emails? Or is there another way of migrating away from gmail?

Any help will be much appreciated.

Thanks, Fred Gjoertz.

Everytime I'm typing www adress on my android smartphone it appers on new card. In the end of a day it result many unnecessary open cards. Is there a easy way to solve it?

This is to re-open thread 1296678.

I too have this problem, I suspect a failure mode and I have a work-around.

I'm now on TB 91.8.1 build 20220413002405 but this has been going on for at least 4 years - I reported it (here, I think) some years back but no one did a fix so I built the work-around.

For context purposes I now have over 4G of mailboxes going back to at least 1993 so not easy to do housekeeping. I started using TB in approx 2011 and imported the old mail from my Eudora installation at that time, meaning 8 years of use before the problem started. I also used Thunderpunger before the author ended support(and it doesn't work now) and I have noticed some odd artefacts coming from its use, primarily whole (very old) mail boxes suddenly appearing as "new". The mail boxes are nested to at least 8 deep in some places. I also have about 40 active filters. The installation is still using POP3 and fetches mail every 5 mins. The filters were all set to run on fetching new mail and essentially file the messages in different places. The point is that it is a substantial chunk of files. Nice and efficient (not) but its what I use.

The filters started failing in approx 2019 in that on a mail fetch an error message saying "unable to access mailbox blah" would appear. This appeared to be worst at system start-up when the overnight mail was streamed in. This was a pain because you have to click "ok" each time the warning box popped up. I also noticed that when the filters ran successfully they all worked ok. At first this seemed to always be certain mail boxes but there were no problems with the file system. In fact I followed the suggested remedies when I posted the thread in the support forum without improvement. I also attempted deleting the mailboxes and making new ones elsewhere in the mail system and thus in the file system but the problem persisted. It looks like TB is running out of resources during the pass on "run filters when fetching new mail" when this runs the first time on boot, but not subsequently.

The work around was to switch off all the flags saying "run on fetching new mail" and instead "run [on inbox] every 10 minutes". The problem is now completely absent.

Over to you guys

I receive a popup message purporting to come from Google whenever I open Thunderbird. I can close it, but it keeps coming back. It asks me to sign in to my Google Account. While it is up, I cannot use my email.

They image is too large to upload.

I believe this article describes what is happening. https://hackerone.com/reports/643274

I have not been able to find a fix for this online. Please help.

Joy Rushing

I use Thunderbird and have a church email address running on MS Exchange. MS are telling me that because I use IMAP and ACTIVSYNC these will be switched of soon and my Exchange email will stop working. They are saying I should move to Outlook. I have no intention of doing this. What do I do? Thanks.

I have install fire fox on my iPad to replace Google chrome - why when I search a page and it shows the results the resulting page is in very small text - this never happed with chrome

Do I need to reinstall fire fox or revert back to chrome

Your response to me sucks. It's uninformative at best and non-sense at best. No wonder you don't have people to speak with. I'd rather use another browser that's credible!

Hi,. I am trying to enter a sweepstakes on one of my websites, HGTV. They have a new dream home giveaway which I've never had an issue with. How can I clear whatever is blocking me from entering. It allows me to put all my info in bur when I hit enter, it clears out my info and doesn't enter me I to sweepstakes. I just need to clear whatever is blocking me just from this one website and cannot get it right. I am sure there is an easy solution but I don't know what that solution is. Thank you mych!