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Hi Guys thank you for your time and effort that you voluntary offer to support Mozilla Firefox. I have been a lifelong user of Firefox. I have during this process lost 4 x laptops (over a span of 20 years) - reformatted the current one twice. My mistake - I neglected to backup Firefox.

I cannot and do remember what my primary Firefox account was. Their are bookmarks and saved passwords on it that I desperately need. Can you please help what what to do?

I have subscribed to new a [edited] @gmail.com primary account to to use Firefox again. I help with serial numbers, brand of the laptops that I have used in the past.

If you can help, please please help.

Warm South African Regards Pierre Wepener [address removed from public forum] RSA ID no: [removed from public forum] Contact nr: [removed from public forum]

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for other sites? That would be a huge problem since I have so many, and a lot are for medical offices. How would I change my password? Please be very patient with me - and send very detailed instructions since I am not technology savvy. Thank you in advance for your reply.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Ive tried all the forums with support and none of them worked. Troubleshoot mode works and fixes the scrolling but even after disabling all extensions and themes the scrolling still does not work. I've done the refresh page and uninstalled and installed. Scrolling works with all other programs but not firefox.

I recently updated the browser to 110.0.1 hoping that the bug that was introduced in the previous update was fixed but it has not yet. Please could you advise me what options are available to me?

Fault: thumbwheel scroll not working on Firefox since previous update.

I had considered performing a fresh install but I do not want to lose my stored passwords, bookmarks etc.

Thanks.

Somehow I seem to have lost everything from my Yahoo pages. Sent, Archive, Deleted are all empty. There should be a mass of stuff in there. I was looking through Settings and may have accidentally clicked on something I shouldn't have. I was not intending to change anything. I guess I can't recover anything but I want to get it back as it was so whatever happens from now is saved in the right place.

What do I need to do to achieve this? You just can't guess the mass of stuff that has disappeared. A lot of it irreplaceable. Thanks in advance. Mike

Ever since the last Firefox update on Feb 28, 2023, my open tabs are no longer being restored when I re-open Firefox after closing it down. After doing some searches on the issue, I checked my "Settings page, Privacy & Security panel, History section" and it still shows "Remember history". (This is on a laptop running Windows 10.) This is a huge inconvenience for me. Is this a bug or is there some way for me to fix it? I'm not a techie, so appreciate a response without too much jargon. Thank you!

I am being told i entered something in a website on 2/9/23 and i do not believe i even went to that website on Feb 9, 2023. My Firefox is set to "never remember browsing history" when i log off. Is there a way to see if i even went to a website on 2/9/23 other than checking in my browser history? This is VERY important matter, and i think someone hacked us.

Hi there,

I have a question please :

I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs

Can you please let me know how I can check it in Firefox. I`ve searched the web but I couldnt find the answer.

Thank you in advance.

Hello. I just set up a self hosted firefox-syncserver on my homeserver.

I created a virtual host on nginx which looks something like this: firefox-syncserver.mydomain.com and have a mariadb database as the backend. In about:config on firefox, I then set the identity.sync.tokenserver.uri to https://firefox-syncserver.mydomain.com/1.0/sync/1.5.

Everything seems to work fine, but I still have some questions which I did not find an answer to online.

   Since I have this public accesspoint for my syncserver now, can not anyone just use it? What stops them from using my url (https://firefox-syncserver.mydomain.com/1.0/sync/1.5) in their about:config?

   What is the SYNC_MASTER_SECRET for which I set to a 256-bit random key?

   When I navigate to https://firefox-syncserver.mydomain.com/1.0/sync/1.5 in my browser, why does it say {"status":"error","errors":[{"location":"body","name":"","description":"Unauthorized"}]}

I would really appreciate a good answer, as I could not find anything good about these points online.