All Products Support Forum

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no longer there. The only threads in the support forum suggest the same thing, but the threads are EIGHT years old. Where is the list of entries for the "Recents" folder located and how do I reset it. I have more than 20 entries, most of which I've used only ONCE. How to I clear this mess?

Hello

https://soulldn.com/ This is my website.

Firefox not loading the site properly . but when i try to mobile Firefox browser then work properly. I think the domain is blacklist from firefox database. I can ensure the website fully malware free. so please whitelist the website asap

Thanks

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finally got around to searching for answers and noticed a Mozilla Support thread that mentioned if the Connection Security is turned to NONE then messages are received. This worked for me too, but it doesn't feel safe to keep the security turned off. What can I do?

When I transferred my icloud email account to TB only a few of the 15 folders were transferred. Troubleshooting first with Apple, I was told to delete the account and re-create it. I did but that did not restore to lost folders. How can I get the rest of my folders to transfer?

I have 2 accounts on Thunderbird and one account has become redundant so I plan to remove it, however I am reluctant as I do not want to lose historic emails that I have moved to some local folders that I have configured. Will the local folders remain if I remove one of the two accounts?

I'm using Thunderbird 115.9.0 (64bit) on Linux Mint.

Yesterday, I performed a complete reformat and upgrade to the latest version of Mint and I've been struggling to read emails in Thunderbird ever since. The text in the emails I receive is absolutely tiny - I'd say it was almost impressively small if it weren't so infuriating.

I've included a screenshot example of what I'm talking about. Note the size of the subject line at the top to see the disparity.

I've scoured the support pages and carefully followed the instructions given, but the aside from increasing the font of the program itself, there is no change in the text size of the messages themselves.

Any help you can provide will be greatly appreciated.

Links have been going through linklock for some time. Starting today, every one of those is blocked with a bad certificate error from BitDefender. How to stop links in Thunderbird emails from using linklock? I would like to directly to the website.

error text - " Firefox cannot verify application "

when I enter email and password on cocofax.net login, scrwen just sits

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config settings I learned from some forums on the web do not help. I think this missbehaviour took place in the past after updating FF but I cannot remember which update it was. How can I configure FF to not open downloaded rar files with winrar (I want FF only to save the file)?

After I boot my computer and start Thunderbird, It starts my firefox browser and loads this page https://www.thunderbird.net/en-US/thunderbird/115.0/holidayeoy/

I cant get it to stop doing this. What weird is if I shut down thunderbird and restart it the above page dosnt show up. It only pops up after I boot my computer and run thunderbird the first time. I also deleted all cookies but didnt help. Any ideas how to fix this problem?

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk

All other search plugins work fine. Any suggestions?

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collection on both.

Thanks R L Ellsworth

Hello, I'm writing to You because of our problem with Thunderbird. Not always but sometimes we get information that sent message can't be saved in outbox, and we can't see them. I've added screenshot of this message below. Please send us solution to our problem. Best Regards Mateusz