All Products Support Forum

Please tell me how to remove the notice of new emails that comes onto my computer when I'm working with a different program. It's very distracting and annoying. Thanks.

When I transferred my icloud email account to TB only a few of the 15 folders were transferred. Troubleshooting first with Apple, I was told to delete the account and re-create it. I did but that did not restore to lost folders. How can I get the rest of my folders to transfer?

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

All downloads "fail" using Firefox. I have tried many things. Some on the internet says the fix is difficult. Other browsers have no issues with downloads. I go to them when I need to download something. I like Firefox, but if I can't resolve this issue, I may have to go to another browser. Help.

Hello. I am finding on different devices i have that firefox won't let me do things i could do before. Example. On my cellphone. I can't login to twitch.tv nor can i get into my yahoo mail account. It says i have an unsupported browser and i didn't have that problem before. The twitch problem is the same on my pc. I can't login. The login and my credentials are there but the button won't let me log in. Please help me. Thanks. Susan

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars. This does not occur when Windowed or when troubleshoot mode is on. I have attached a photo of the error (suggestions omitted for my own privacy). Bugged window does not respond in this state and cursor does not blink etc. Other Firefox windows work fine. I'm running a custom color scheme, Dark Reader for Firefox, and AdBlock for Firefox. Issue does not occur with Chrome or Edge, which have the same, if not more extensions loaded. Glitch presented itself near the beginning of November.

Please help!

I'll check on this every once in a while, and am willing to run tests.

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that link or that page and then within a couple seconds another tab will open for advertisement or possibly even the duplication of the originally called upon link in the previous tab. I would like to stop these additional tabs from opening automatically without my request.

thanks in advance,

Mike VIkdal mvikdal@yahoo.com

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me saca de la plataforma...con un mensaje que dice netflix.com/clearcookies. Cabe indicar que ingreso a la página web haciendo uso de la opción "sitio para computadoras" y no tengo problema es ver Prime video, HBO Max, Disney plus, Star Plus, appletv plus y Paramount plus

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing.

When my texte is bigger than the default frame, the scrollbar jumps at the top of the post while i'm still writing. This doesn't happen with other browers on same webpage.

Possibility : the deepl addon i just installed  ?

Any idea ?

(sorry if i'm not clear enough, english is not my first language)

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Hi

When I visit the webpages of the Swiss Federal Post Service

    https://www.post.ch/de/kundencenter/onlinedienste

then the scroll bar will not be displayed even though the page is longer than what can be displayed on my screen. As soon as I return to another URL the scroll bar is visible again when needed.

Does anybody know what I can have a scroll bar also for this webpage?

Cheers, Pepe

The message info portion of inbox messages has increased in size the last couple of weeks which makes the portion for reading the message quite small. How do I decrease the size of the message info portion?

Can't get the latest version of Thunderbird to work with an ameritech.net email. I get message " can't connect, retry, type new password or cancel"

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

I've used FF for years and always had - "Open links in tabs instead of new windows" and "When you open a link, image or media in a new tab, switch to it immediately."

Until very recently this worked well.... now there are two identical tabs opening the link and the switch to immediately does not work.