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Firefox is not recognising that its upgraded to firefox 4

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cl… (read more)

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cleared cache etc, shut down laptop and rebooted but still the same.

Asked by flamingpink0 9 years ago

Answered by TonyE 9 years ago

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What's the best way to upgrade from FF 3.6.23 to FF 7.0.1?

I'm running Windows XP Home SP3. When I check for updates, I'm offered FF 5, not FF7. If I DL and run FF 7.0.1, will I be given the option NOT to overwrite my existing… (read more)

I'm running Windows XP Home SP3. When I check for updates, I'm offered FF 5, not FF7. If I DL and run FF 7.0.1, will I be given the option NOT to overwrite my existing FF 3.6.23? Thanks. Bender

Asked by Bender1995 9 years ago

Answered by rbillings 9 years ago

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When I click the "submit feedback" option I get told to upgrade to the verison of firefox I already have.

Hi. I wish to submit feedback, so I click "help" then "Submit feedback". I get directed to a page: Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll… (read more)

Hi. I wish to submit feedback, so I click "help" then "Submit feedback".

I get directed to a page:

Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version.

To do that, simply go to our download page and install/update to the latest version of Firefox!

But:

Firefox 4.0.1 Firefox is up to date

I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

Asked by Dorsai 9 years ago

Answered by the-edmeister 9 years ago

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Why do some features think I'm running an old version of Firefox (like 3.5) since I upgraded to the new version 7.0.1?

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running ve… (read more)

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running version 3.5. I have downloaded and installed v7 several times now, but it doesn't help.

Asked by doyle.dunn 9 years ago

Answered by the-edmeister 9 years ago

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firefox 5 is not recognized by websites

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same … (read more)

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same with some pages on FaceBook). This is keeping me from using some websites and quite annoying.

Not sure if it's related, but ever since I did upgrade, if I click on options on one of my add-ons, nothing happens except it renders the browser frozen and I can't click on anything without having to force close it and restart the browser.

Asked by Anita 9 years ago

Answered by the-edmeister 9 years ago

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after numerous updates, certain sites, including Mozilla, keep telling me that i am not using the most current version of firefox. please help.

Upon visiting pandora.com recently, it asked me to update to the most current browser. i have done so numerous times and that site (pandora) and your site, continue to te… (read more)

Upon visiting pandora.com recently, it asked me to update to the most current browser. i have done so numerous times and that site (pandora) and your site, continue to tell me that i am not using the most current version of firefox. i don't understand. am i missing something simple? please help.

Asked by gormitt26 9 years ago

Answered by Hasan 9 years ago

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My Firefox doesn't recognize it being upgraded. It still thinks that its version is 3.5 even though I've been updating and upgrading it regularly, and now have v9.0.1. installed. Why does this happen?

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believe… (read more)

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believes that it hasn't been updated since v 3.5.5 (even though in About Firefox the version states to be 9.0.1). Here is the picture evidence of the problem: Picture showing Firefox version in Help menu as opposed to version recognised here

Please help, this is a major issue for me. I really like Firefox and I'd hate to be forced to install some other browser. Thanks for any help solving this issue.

Asked by Queen of Black Hearts 8 years ago

Answered by ideato 8 years ago

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I download the newest version of Firefox but when I go to sign up for google + it tells me my browser is no longer supported. I have tried uninstalling and everything but cant get the new version to show up. Any Suggestions?

I download the newest version of Firefox but when I go to sign up for google + it tells me my browser is no longer supported. I have tried uninstalling and everything but… (read more)

I download the newest version of Firefox but when I go to sign up for google + it tells me my browser is no longer supported. I have tried uninstalling and everything but cant get the new version to show up. Any Suggestions?

Asked by dani84m 9 years ago

Answered by Vivek 9 years ago

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What is Security Analyst?

While on the internet yesterday, a page suddenly appeared titled Security Analyst - Mozilla Firefox. It said my computer was infected with five viruses and prompted me to… (read more)

While on the internet yesterday, a page suddenly appeared titled Security Analyst - Mozilla Firefox. It said my computer was infected with five viruses and prompted me to download and run the attached protection software (which I didn't) . Since I have anti-virus software and scan my computer regularly, I'm wondering if this page was actually sent by Mozilla Firefox, or if it was a fake. So, my question is, does Firefox actually send such advisories + software to users?

Thank you for your help!

Asked by stournar 10 years ago

Answered by cor-el 10 years ago

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Browser check claims version is older than what is installed

The problem is that when certain sites auto detect what browser I am running they seem to think I am running an older version of Firefox, and thus disable some functional… (read more)

The problem is that when certain sites auto detect what browser I am running they seem to think I am running an older version of Firefox, and thus disable some functionality and/or tell me to update. I have noticed this problem with gmail, google+, deviantart, and even the mozilla update page. The mozilla page claimed I was running version 3.6

I have updated to the newest version. I have tried clearing out my cookies and cache. I have tried a clean uninstall and reinstall of firefox. So far, I have found no solution. Any help would be appreciated.

Asked by TheMaskSmiles 8 years ago

Answered by James 8 years ago

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download complete binery file executed but still showing old version of start page

I have been having this problem for a while, I update with the newer version of Mozilla firefox, 9.0.1 executable file, download the file, execute the binery file, run th… (read more)

I have been having this problem for a while, I update with the newer version of Mozilla firefox, 9.0.1 executable file, download the file, execute the binery file, run the update, when all is complete firefox asks to open the start page and the old firefox start page is still showing telling me that my version is no longer supported by google

Asked by Mariancooney 8 years ago

Answered by ideato 8 years ago

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I cannot find an option for sending a web link directly to my Wallpaper as a 'shortcut'.

I cannot find any option (in the 'File' tab), to send a website link to my wallpaper directly. On IE in the drop down 'File' menu tab, it has an option to 'Send' as an em… (read more)

I cannot find any option (in the 'File' tab), to send a website link to my wallpaper directly. On IE in the drop down 'File' menu tab, it has an option to 'Send' as an email, OR 'Send' to your desktop as a Shortcut.. Mozilla does not have that option. I do not understand why you do not have that simple option? The Drop down 'File' in Mozilla only allows you to send the link as an email. I always have to copy and paste a link from Mozilla to my IE browser to be able to send a link as a Shortcut to my wall paper.

Asked by peachzeenie 9 years ago

Answered by Swarnava Sengupta 9 years ago

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Gmail doesn't recognize any Firefox update and always asks for one. (And I'm using 8.0.1)

For a few months, Gmail has been requesting I upgrade to the newest Firefox. I always have the newest update. Currently it is 8.0.1. A few other apps, I don't remember wh… (read more)

For a few months, Gmail has been requesting I upgrade to the newest Firefox. I always have the newest update. Currently it is 8.0.1. A few other apps, I don't remember which ones, request me to update Firefox as well--but I am! (Firefox as a browser seems to work just fine though.)

How can fix this?

Thanks,

Marty

Asked by Marty Buttwinick 8 years ago

Answered by the-edmeister 8 years ago

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Different icon sizes, depending on the toolbar they're in?

I'd like to have large icons in my navigation toolbar, but small icons in all other toolbars. Checking/unchecking the "use small icons" box changes the size of ALL icons.… (read more)

I'd like to have large icons in my navigation toolbar, but small icons in all other toolbars.

Checking/unchecking the "use small icons" box changes the size of ALL icons. For instance, when I check the box, the icons in my navigation toolbar become small, but I want them to be large.

Can someone help?

Asked by AnonymousUser 10 years ago

Answered by cor-el 10 years ago

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I cannot watch Flash vids because Firefox uses too much CPU.

Firefox has become untenable because it uses too much CPU and disrupts Flash videos. I've tried disabling or changing the values of plugins. Installing older versions. No… (read more)

Firefox has become untenable because it uses too much CPU and disrupts Flash videos.

I've tried disabling or changing the values of plugins. Installing older versions. Nothing helps. It just sucks. It makes me want to pull someone's lungs out.

Asked by otaku 9 years ago

Answered by the-edmeister 9 years ago

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I have the last version of firefox (10.0.2) on Mac OS 10.7.3 but often i receive this message: "your browser is outdated". Recently, i noticed that google analytics reference my visit on my own website in "browser stat" as Firefox 3.5.5. Any suggestion?

Also i use the last version of firefox, i receive sometimes the message that it is out of date. Google recognize my browser as version 3.5.5

Asked by sylvain57 8 years ago

Answered by Swarnava Sengupta 8 years ago

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New release isn't installing

I keeping messages saying my browser is old, even in the FireFox website. I have downloaded and installed the upgrade several times over several months. I have shut down … (read more)

I keeping messages saying my browser is old, even in the FireFox website. I have downloaded and installed the upgrade several times over several months. I have shut down and restarted. I have received the message saying Congrats Upgrade Successful. I just don't know what to do. There are warnings the version I'm on is not safe.

Asked by lyndac 8 years ago

Answered by ideato 8 years ago