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Getting started

duplicate of /questions/1443809 thread. I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions… (read more)

duplicate of /questions/1443809 thread.

I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions ?

Blaine McKearney, [removed email and phone# from public support forum] Calgary, Alberta , Canada .

Asked by loomac 1 month ago

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cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (read more)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Asked by pzioga 1 month ago

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T Bird upgrade 91.9.0 (32-bit) causes search issue on Cardbook

Just installed an upgrade to Tbird, and the Cardbook integration fails, in that you can no longer put in a search. The search area is greyed out. Can scroll to record b… (read more)

Just installed an upgrade to Tbird, and the Cardbook integration fails, in that you can no longer put in a search. The search area is greyed out.

Can scroll to record but not search

It was working jyst before the upgrade and not afterwards

Asked by chris_robb 1 year ago

Answered by chris_robb 1 year ago

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Auto Download Files even in view mode

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this fea… (read more)

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this feature?

Asked by tempacc9546 1 year ago

Answered by ericmok85 1 year ago

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Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

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Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works,… (read more)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

Asked by matderoubaix 1 year ago

Answered by matderoubaix 1 year ago

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FIXED! Unable to log in at server - OAuth2 token not being saved for Gmail?

I am trying to move Gmail accounts from an old Outlook to Thunderbird due to new OAuth2 rules but can't get the accounts set up in Thunderbird on Windows 10: I installed … (read more)

I am trying to move Gmail accounts from an old Outlook to Thunderbird due to new OAuth2 rules but can't get the accounts set up in Thunderbird on Windows 10: I installed a fresh copy of 31.8 and Imported emails and address books from Outlook ok. I then installed (upgraded to) 91.10 and tried to set up my existing Gmail account: I type in my gmail username and password and choose POP3 then Done and the Google Credentials window pops up. I enter my email and password and it asks to give Thunderbird access so I choose Allow. The Account Setup screen then says Checking Password and Unable to log in at server. Probably wrong configuration, username or password... If I choose Done it just goes in the same loop. If I Configure Manually I can see all the info and pop/smtp servers are correct and using SSL/TLS and OAuth2 but when I try to Get Messages for the account it just pops up the Google Credentials window and after I put in the username/password again no email is downloaded. There is never anything stored in Saved Passwords either so presumably the OAuth2 token is not being saved? I have tried: Reinstalling Thunderbird (including deleting any leftover Thunderbird folders in Programs and User Data) New profile Ensured Cookies are all allowed Added https://accounts.google.com as specifically Allowed exception In my Google account it says Thunderbird IS allowed access (it adds another allow access entry every time I enter the Credentials) Disabled antivirus (Kaspersky) My Gmail username and password are 100% correct - I can log into webmail using them no problem. I have tried to set up 3 different Gmail accounts and all fail with same errors. Hope you can help as I am completely stuck now, thanks

Asked by Roy189 1 year ago

Answered by Roy189 1 year ago

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Password on Incoming Mail

Thunderbird used to ask me for my password on incoming emails but this has now disappeared and mail is automatically downloaded when I open Thunderbird. How do I re-insta… (read more)

Thunderbird used to ask me for my password on incoming emails but this has now disappeared and mail is automatically downloaded when I open Thunderbird. How do I re-instate this? I have version 91.10.0 on a Mac and have a POP3 account. I am still asked to enter a password for sending mail and would like to keep this feature.

Asked by gailsong 1 year ago

Answered by david 1 year ago

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How to stop fire fox from attempting to download update 99? I am on limited amount of download time.

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.… (read more)

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.'I have taken it off of automatically download updates,but it still pops up a message every day.

Asked by Dunbar 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't get Gmail to install on Thunderbird

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up … (read more)

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up my gmail account I get the following error message: "Unable to log in at server. Probable wrong configuration, username or password." As far as I can tell all the details are correct. Anyone able to give me an idea how to get this working.

Asked by Bob's Laptop 1 year ago

Answered by Stans 1 year ago