All Products Support Forum

I've been using Thunderbird for a long time. I use a Win 10 machine with the latest version of Thunderbird. There are 5 email accounts attached to Thunderbird. When writing email I am suddenly unable to use numbering, bullets, or indents on 3 of the 5 accounts. After throwing up my hands in desperation I uninstalled Thunderbird (after saving the Profile folder), downloaded the latest version and reinstalled it. Same problem.

I posted about this about a week ago and the consensus seemed to be that this could not happen. But it is. I would really appreciate some help on this.

Thanks

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help

please can somone please help me

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails from the inbox except for the most recent, so there were only four messages currently showing. I checked all folders Junk/Trash etc but there was nothing to be found. There is one email from January 2020 that remains in the inbox but it was not highlighted or starred so I have no idea why that one should remain when hundreds of others have been deleted. Is there any way to find these messages as some of them are really important and relate to financial matters. I really hope someone can help me. It was suggested that Avast anti virus may be responsible but I have contacted Avast and they say it has nothing to do with Avast. Regards Alex

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing to do with them. I can not find a contact telephone number for Thunderbird support in Australia so am trying this forum again in the hope someone can tell me if I can recover these lost emails. I tried instructions from one website but after finding the Local folder in Account settings the options described in the instructions did not match what was available to me so I was not able to go any further. I am considering trying 'Easeus' which is a free download that claims to fix this kind of problem and gets quite good reviews, I am just concerned that I'll hit a brick wall again if the tabs or options in a particular file don't match the instructions as that leaves me nowhere to go. I even allowed a local computure guru remote access to my laptop but he couldn't work out where the missing emails were which is very concerning as I had hoped he had seen this kind of problem before as there are so many articles on line about missing emails with Thunderbird. I hope someone can offer some suggestions. Cheers Alex

I WISH TO REPORT A PHINE NUMBER I CALLED 20 TIMES...NO ANSWER & 1 TIME THEY PICKED UP AND NOBODY THERE OR NO TALKING...IT YELLS ME THEY ARE TGE ONES HACKING ME...(OR TRYING TO!!!) FIREFOX, I HAVE USED YOU FOR YEARS...(Disabled and fixed income...Other than that I would donate to you!!! You are & have been incredible!!!) [phone number]...this is the number left...THEY TRY TO REPRESENT INSURANCE OUTFIT...BUT NEVER EVER ANSWER PHONE NUMBER CALLED...GRRRR I WANT YOU TO RESEARCH & BUST THEM IF POSSIBLE...TY FOLKS FOR MANY YEARS OF ABSOLUTE GREAT PROTECTION!!! SINCERELY YOURS, SPARKY, BIG SPARKY, DAVID SPARKS, (LATE FOR DINNER)

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm writing in to expand and contract in size. This happens when typing emails also. What do you recommend?

I cannot understand why I cannot go to the payment place on saldentures it just won't let me it just keeps saying that the shipping does not go to that destination when I know it does BECAUSE I have brought dentures off saldentures before can you help me