All Products Support Forum

I work on kubuntu 20.04 with plasma 5.18.8 desktop environment. I have a QtCurve-based custom application style, which I almost match with css for GTK apps. Firefox has to be an exception by itself! Not only that, but it changes my ability to customize its interface, from time to time and even changes access to such ability, on some updates.

My scrollbar customizations in userChrome.css and userContent.css do not work any more (other CSS changes still work, for menu/addressbar/tabbar/bookmarksbar orderint and tab styling). I had to resort to settings in user.js file, to get a 20px width scrollbar, suitable for my big screen, but... it gets very wide when I increase the focus, on some webpages and becomes very ugly! Furthermore, I cannot make sense of the proper use of "ui.themedScrollbar*" settings and the scrollbar and its slider result in the same color. These are my settings in user.js:

user_pref("widget.content.gtk-theme-override", "backwater"); user_pref("widget.non-native-theme.enabled", false); // Use GTK-3.0 gtk.css: set to false user_pref("toolkit.legacyUserProfileCustomizations.stylesheets", true); // Use userChrome.css & userContent.css: set to true user_pref("widget.gtk.alt-theme.scrollbar_active", true); user_pref("widget.non-native-theme.scrollbar.size.override", 20); // If nothing else works, fix scrollbar width to 20px user_pref("widget.non-native-theme.gtk.scrollbar.round-thumb", false); user_pref("widget.non-native-theme.gtk.scrollbar.thumb-size", 1.0); // originally 0.75 user_pref("widget.non-native-theme.gtk.scrollbar.allow-buttons", true); // it was true, anyway... user_pref("layout.css.cached-scrollbar-styles.enabled", false); user_pref("layout.css.color-mix.enabled", true); user_pref("widget.non-native-theme.scrollbar.style", 4); // wide scrollbar theme: set to 4 user_pref("ui.themedScrollbar", "#bad1f5"); user_pref("ui.themedScrollbarInactive", "#668cc4"); user_pref("ui.themedScrollbarThumb", "#e4e4e4"); user_pref("ui.themedScrollbarThumbHover", "#e4e4e4"); user_pref("ui.themedScrollbarThumbActive", "#668cc4"); user_pref("ui.themedScrollbarThumbInactive", "#bad1f5"); user_pref("browser.dom.window.dump.enabled", false); user_pref("extensions.ui.sitepermission.hidden", false); user_pref("fission.experiment.max-origins.qualified", true);

Either with the "ui.themedScrollbar*" settings or without them (and cleared from the prefs.js file), the scrollbar and its slider result in the same color, unless I (tryingly) click on some place on the scrollbar outside its slider; then I can see the slider, _only_ for the duration of the mouse-down event (which causes up or down page-hight scrolling).

The default, very thin scrollbar, as well as my modified wide scrollbar with invisible slider are both useless to me! I have even tried fx-autoconfig (https://github.com/MrOtherGuy/fx-autoconfig) to make the scrollbar CSS work, but no result. At this point, I am considering switching to another browser, despite the trust I have to mozilla, for my data and privacy.

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

I'm setting up a new PC, and am using the same settings that have been on the old PC for three years and are in the Yahoo configuration guide: Pop3 inbound. att.net/outbound. att.net 995/465 SSL/TLS Normal Password

I've been at this for hours, and Tbird just won't connect. The error is "Unable to log in at server. Probably wrong configuration, username or password". I am stumped.

I'm using Ubuntu 18.04. Developer tools kept popping up so I went into about:config & set everything to false. Now an equally annoying tab keeps opening up asking to enable them. I don't just get this hitting F12. Just like before I disabled, this keeps popping up for seemingly no reason. Guess I'm accidentally doing something with the mouse. I don't have a clue how to use developer tools. Wish I could just wipe it out completely.

Please give us an option to DELETE or not show “recent bookmarks” in your browser. BTW I am a monthly contributor but this issue really needs to be addressed in iPad, iPhone formats.

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end up needing a divorce lawyer’s assistance if you do not put a fast halt to what is happening. Previously, traditional notions of infidelity required an actual physical relationship between an unfaithful spouse and their romantic partner. Thanks to the chxhack @gmailcom who helped me to dig into the communications of my husband platforms like his phone and social media, that i discovered that he was hacking extra affair and i got all the records of the communications and i was able to save my marriage. therefore if you are experiencing such worries get intouch with above. thank you.

As from v100.0, Firefox allows users to "set their preferred color schemes for websites".

Ironically, this does not addresses complaints from users, including me, who wish for a consistent Light theme all across Firefox.

Even if "Web site appearance" is set as Light, the following still remain dark:

• Background of main drop-down menu (Containing "Sync and save data", "New tab", "Print", "Settings", etc)
• Background of right-click menu (Containing the refresh icon, "Save page as", "View page source", etc)
• Background of "Please enter primary password" menu
• Background of auto-filled user name and password menus
• Background of elements in a bookmark folder
• Background of Downloads menu
• Background of Print menu
• Background of "Clear all history" menu
• Background of "Find on this page" menu
• Background of "You are about to close X tabs" warning menu
• Colour of title bar for "About Mozilla Firefox" window, when the window is not currently active

Being able to set "browser.theme.toolbar-theme" permanently as 2 would fix all of the above, but users are still (Note: Since v96.0, when this complaint was raised) prevented from doing so. Why?

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor will it populate if I type it in. I have tried every instruction to no avail. I am a long-time firefox user, non-techie and it is discouraging when things disappear with each update lately. Would appreciate any suggestions. Thanks

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

One of our Emeriti Professors using Thunderbird of a Mac can use the space bar when typing text. The space bar deletes text.

Is there an over write mode in Thunderbird for Mac? If so, how is it turned off.

typing works correctly in word and other programs. Thanks!

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (buttons/links don't work etc). After a delay it refreshes and shows properly. The delay depends on how fast my internet is - in the evening it can be a minute or so. Even when the internet is good I still get 2 versions of a page with a pause in between.

I tried on Safari and it works fine - which makes me think this is a Firefox issue.

I have some screen shots but when I click the browse button below I can select a file then it just endlessly shows working. I will have to email these to you separately

Thanks Phil.

I just installed firefox on a linux machine, and spontaniously, I keep getting a message pop up toward the top of the screen saying: "To play videos, you may need to install the video codecs".

This occurs when I am not even trying to play videos. I can play youtube videos fine. I don't need to install anything. It normally occurs when I am checking my outlook email, but can happen at any time.

So my question is, how do I stop this message from coming up? Prefereably WITHOUT installing some codec that I do not currently need.

Another message that comes up is an offer to install an outlook extension to my browser, but this is triggered by opening outlook email. I have no need for this either, so it would be nice to get rid if this message popping up as well.

Thanks

I was in two minds whether to post this i not as quite minor really, that said Thunderbird will be my default email client on several machines so may as well get Q's out of the way.

Changed the font size for emails and folder text which is spot on, the only other thing would be to have the title bars or column headers (subject, correspondent, date and so on) in bold as a quick glance makes them seem part of the emails.

This option is probably available similar to changing the font inside config file but I may not be searching for the right thing, 'headers' returns results for the actual message format.

On another note, in case this pops up later on, while dragging icons from the toolbar selection tray the 'delete' button didn't quite make it, the button is no longer in the tray (as an option) or on the menu ?

Many thanks all

Why is there no Multi-Account containers extension for Android? Honestly I think its an amazing extension for maintaining privacy, and I'd love to have that on my phone.

For weeks, I have been searching everywhere for a definitive method for transferring my Thunderbird 91.8.1 profile to a new PC. There are lots of posts mainly covering windows applications and older versions of Thunderbird. One reoccurring problem seems to be that some installations have 2 profiles. Some have a profile with just a xxxxxxxx.default profile and others have a xxxxxxxx.default-release and a xxxxxxxx.default profile. It would appear that if you have the 2 profiles then the .default-release would be the one you would use for transferring to a new PC. I was wondering if some one could lead me to a current definitive procedure, for transferring a Linux based Thunderbird 91.8.1 profile, from one PC to new Linux PC . What to do if you have the 2 profiles? Can you just delete the yyyyyyyy.default profile?

Perhaps some one could comment on the following procedure that I have cobbled together from the myriad of posts that I have read.

THIS IS MY VERSION (UNPROVEN) Transfer Thunderbird (91.8.1) profile to new PC [v_4]

On your SOURCE computer [Linux Mint Cinnamon 20.3]

       1. Connect a device for data transfer, either a USB flash drive, or a USB SSD/HDD drive. 

       2. Open the Home directory and click the “View tab” then check the box “Show Hidden Files”.

       3. You should find a directory called .thunderbird. 

       4. Open .thunderbird and look for the folder, xxxxxxxx.default-release. Note; the x represents a string of 8 random alpha/numerical text. 

       5. Right-click on the xxxxxxxx.default-release folder and select Copy.

       6.  Paste a copy of xxxxxxxx.default-release to your transfer device. Remove it safely from the source computer when done. 

       7. Uncheck the “Show Hidden Files” tab that you checked in step 2.

Note: a) These steps can also be used to create a backup of your Thunderbird profile folder.

         b) In step 4, you may not find a default-release folder. You may see a xxxxxxxx.default or  
             both. Choose the one that is active.

On your DESTINATION computer [Linux Mint Cinnamon 20.3]

       1. Open thunderbird and then close it. A new profile will be created yyyyyyyy.default-release, or .yyyyyyyy.default.

       2. Locate and open the backed-up profile folder, xxxxxxxx.default-release.

       3. Select all of the folder contents and choose Copy. 

       4. Locate and open the new profile folder,  yyyyyyyy.default-release.

       5. Paste the contents of the backed up profile folder into the new profile folder. Choose to overwrite existing files of the same name. 

       6. Start Thunderbird.

When Thunderbird downloads my email it attaches some strange dates. this is my 3 day trying to figure out why. I have uninstalled and reinstalled with the same results. There are 16 eamils currently in my inbox all with different dates. The dates are in attached image. The only correct date in the one dated 05/03/2022.