All Products Support Forum

How do I disable autofill for websites when I have maintenance done on the computer. I am concerned that the feature provides access to banks, credit cards, etc, to the technician.

Thanks Jim C

Yahoo websites blocked from within the US. I get the following message: "When trying to access my yahoo mail account from within the US I get the following message: Yahoo’s suite of services will no longer be accessible from mainland China." Any thoughts on what is happening and how to correct it? I'm in the US using the Mozilla VPN with a US server location

I just upgraded from 88.1.0 to 114.0.2, and regret it. How do I reduce the wasted space? The search bar, menu bar, etc. And how do I get rid of the double spacing in my bookmarks & history? So much wasted space.

As others in the community have reported, Firefox--and ONLY Firefox--is now unable to access the Synchrony Bank account management site (https://www.synchrony.com/accounts/). I have two Synchrony credit cards and use this site multiple times per week; but about two weeks ago, attempts to login using Firefox began to fail, returning a "We're having temporary problems, try again later" error message. Synchrony tech support says that this problem is unique to Firefox--a fact that has also been reported by the community. I've used Firefox for many years and would hate to have to switch to another browser, but this is a serious inconvenience. It would be nice if you would address this problem promptly. Otherwise, I'm gone. Thanks.

Hello everyone, yesterday I was half asleep and I pressed whatever key combination and now my Google looks like this (see the attachment)

Does anyone know how to have the 'all images news etc' looking horizontal/normal again? I cannot figure it out in any way

How do I stop receiving this message?

You don't have permission to access "http://www.hsn.com/signin-proxy?" on this server.

Reference #18.38477b5c.1687197421.1198126

Thank you

Recently I have received msgs. indicating Firefox is not allowing me access to sites/accounts I should be able to access legitimately -- such as airline accounts, Xfinity, etc. where I have already established accounts (log-ins & passwords). Here's an example of a msg. I get: "You don't have permission to access "http://www.aa.com/loyalty/updatePasswordSubmit" on this server. Reference #18.54f4d517.1688084550.13db3e" -- when trying to sign in to my American Airlines account (which wanted me to update my password). The same happens when I try to view my Xfinity bill. Any idea of what's causing this problem?

Can you suggest firefox browser settings that might be getting in my way? PNC bank suggested turning off my malwarebytes protection in order to use their site! Not an answer that makes sense to me.

I will also try to contact malwarebytes for their suggestions.

Thanks very much!

I wish Firefox's "List all tabs" feature worked more like Chrome's "Search tabs" feature. While they're similar, Chrome's implementation immediately offers a search field with the cursor already in it. To search for an open tab all I have to do is click the arrow and start typing. In Firefox I have to click the arrow and then click again on "Search tabs".

It may sound like a minor detail but I would argue that all the detail are important.

Also, I know that I can type a "%" in the address bar to begin a tab search but sometimes my hand is already on the mouse.

Hallo,

I quit with your browser and go for your competitors. The reasons are: 1) not easy to find support 2) automatized so called "help" is just time consuming and of no use 3) no way how to set things by myself or very hard to find

I need reliable browser, where I can find solutions quickly, not a stupid browser, who is behaving differently on different computers with no reliable support.

Also I hate demands to fill in headings etc. Time consuming bullshit.

I have been using Startpage as my search engine forever. Startpage has a new option to delete cookies when you x out of a tab. It has a different url than the regular Startpage. I tried to get Firefox to accept it. Two thousand variations, iterations later, and I still couldn't. Now when I open Firefox it says, startpage.com/ not found in a big red ribbon at the top of the page. Firefox won't let me go back to the old one either. There are other things but I'll start with this.

Hi,

Whenever I make a bookmark, it automatically puts it in the Bookmark Toolbar, but I want it to default to the Bookmark Menu. I can't find any way to do that and can't find any good information about it. One site said I needed an ad-on, but I shouldn't need that for something so simple that used to work fine on my old computer with Firefox. I can't find any settings for this at all.

Please help me fix this.

Thank you,

Myrah

I started Firefox and apparently it was being updated. When I finally got into the browser, it was totally vanilla. All the old information, bookmarks, toolbar information, were missing. I am using Windows11 Home. If I go to Firefox on my phone, all seems to be the same as it always has been. What happened to my toolbars, etc?

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine

I've had 2 Green Screens this morning already.

Under General Settings at the very top it states "Your browser is being managed by your organization"? Now I have tried to get rid of this by using Regedit and deleting Mozilla under KEY_LOCAL_MACHINE\SOFTWARE\Policies! Now after restarting Firefox its gone but it comes back once I reboot my computer which is Windows 10 Pro 64 bit Enterprise Edition. Can someone please help me get rid of this for good please? Note: I'm also using Avast Premier Security which may also be invoked? Thank you for reading.

I downloaded Last Pass through Firefox years ago...almost as soon as became available. The prompt for the Master Password does not function as it should but it does on Microsoft Edge. I've spoken with Last Pass on this and we added it to Edge in order to test the results. The result was that the Lass Pass icon on Edge remained lit but was not lit on Firefox. It should re-time itself whenever Last Pass is utilized and I use it for all my log-ins throughout the day...every day! I do not like Edge and use Firefox exclusively. I find this situation extremely disconcerting. I've been asked to enter that Master Password again and again within the 24 hour re-prompt schedule...at times within minutes! This should not occur. Please fix this glitch. It's between you or your developer and Lass Pass. It has nothing to do with me

Hello Firefox, am I alone in having problems with logging in to nsandi.com? I have tried using Firefox in Private and Normal modes but the result is either 'sorry an error has occurred' or the login process goes round in circles. I have to resort to Chrome, which logs me in normally. I am using the latest version of Firefox (as at 20/06/2023) and Windows 10 (last updated 14/06/2023) and verified using cmd sfc... Best regards, John A.