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Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Hello. I have an online bookstore that links through Amazon in order to allow my visitors to purchase my books. With my latest book entry (not the dozen others from the past) I am suddenly gettting this error message (SEE ATTACHED FILE) below about embedded links. Is there a way I can get a workaround? I am also sending this request to my hosting site (Squarespace) to see if they have a workaround. The odd part is my other dozen books, which were linked many years ago, do not display this error when their embedded link is clicked.

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

Version 105 did not install and get my accounts and passwords from the previous version? This is not a good update! And your help does not HELP!

Why did the Ubuntu update delete all of Firefox (I will also ask on Ubuntu forum)?

I cannot afford a security certificate for my website, so FF will not let me resolve the address. How to override FF? Older versions of FF allowed this step, with a warning/permission box.

The website, itself, is hosted by GoDaddy, probably the dominant host in the USA..

I run my own DNS and its managed locally. And while I can move it back manually, I keep finding the setting changed. So I need to find out how I can get control of my machines, OR I have to yank FF from every machine at the house. What can I do to force the machines to use MY DNS and not bypass the security I have put in place.

Having to go to each machine and do this weekly is not a good idea.

I am looking for a way to make the Firefox tab close button "x" bolder without affecting the background style. I tried using filter but I do not want any shadows or anything like that just to make the item itself not bigger but bolder - any ideas? Thank you all look4

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it was green and upon closer inspection it was not a fox in the swirl. Perhaps coincidentally, and perhaps not, I was simultaneously unable to open Firefox, when I tried, I opened a Firefox browser template with no content, it could not be used and it could not be exited even using task manager and had to be closed by restarting my machine. Wave was not listed among my apps and hence could not be uninstalled so I simply deleted the files only to later learn, when Firefox continued to misbehave, that some wave files survived deletion. Upon deleting those I was able to use Firefox. These problems prompted me to find out where Firefox was installed and if the files were extant. This led to a discovery that Firefox was installed in 3 different locations, to-wit: (1) C:\Program Files\Mozilla Firefox; (2) C: Users\Jeff\AppData\Local\Mozilla Firefox; (3) C:\windows\ProgramFiles\Mozilla Firefox. #1 ultimately was and is the one I was able to use. It was created 11.2.13 shortly after I bought the machine. #3 was created 10.3.22, modified 9.30.22 and accessed 10.3.22 and #2 was created, modified and accessed 10.3.22 and may have been the one I intentionally installed when I could not use Firefox. Perhaps installation #3 was your doing or perhaps Wave’s doing.

In the past you have expressed an interest in knowing about persons or entities who use your intellectual property (e.g. a registered trademark) without your knowledge. I cannot add images because I intentionally removed all of the wave software I could find. I opened "troubleshooting" through the help utility and selected "share data" but am not certain you will get it. Please advise if you need anything further from me. After the above I was and am now able to use Firefox.

To start out with i have cleared my cache multiple times, tried every single security setting possible in between clearing, and have whitelisted all relevant sites. The problem is that every time I open a tumblr blog or a specific post the website acts like i am logged out. this only happens on firefox. I am logged in, when i click the log in prompt, as shown in my attachment it goes right to the front page with me logged in.

The ONLY workaround for this that i have found, and i cannot use this every time on every blog so I refuse to call it a solution in any way shape or form, is to turn off the enhanced protection for that particular blog (and it works on a blog by blog basis NOT site-wide so i have to do this EVERY. SINGLE. TIME.), then CLICK on the in-dash preview for the blog in my dashboard (not possible if i am trying to look at a sent link or any blog that i didnt find through my dash) and THEN open the link. turning off protection AND previewing the blog are both necessary or this doesnt work. if i just whitelist the blog's url and refresh nothing happens, not even if i clear the cache 50 times and turn off every security setting. if i have every security setting on and take these steps it does work, so its not my personal settings and its NOT THE CACHE

Id very much like the website to function as intended and not be broken because this is a game breaker for me using firefox. i love this browser but i use tumblr every day and if this doesnt get fixed ill have to switch.

It's kind of hard to describe aside from the title.

Only happens when I am using the drop down bookmarks toolbar. When I right-click on an item to bring up the menu, it flickers for an instant, then hides behind the bookmarks drop down menu. Ok, so I guess I could explain it a bit more.

But here's a video showing it more in detail. https://www.loom.com/share/a166451f9354463dbbb6d9faf57df315

I was trying to use the Private Mode with all the extensions disabled to see if that would solve the issue, but alas, it didn't help me isolate anything.

When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed to ask, it also appears to be something that I've setup in Firefox, as a fresh install worked fine.

In the popup for logging in, I get a banner message stating: "Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " with a continue hyperlink at the bottom. This generates a popup asking me to accept a cookie. I accepted this, but it's still blocking me from logging in. I have tried disabling my extensions that might block the cookie, and they have also allowed the cookie that was requested.

On a brand new browser, it's fine. I have strict blocking enabled, with ublock and duckduckgo's extension (all were disabled when I was testing if they were blocking it) and I still can't log in. I'm not sure what else is being blocked (other than google analytics, but that shouldn't stop me logging in).

I do also get some console errors: Uncaught ReferenceError: $ is not defined

   <anonymous> https://p23.zdassets.com/hc/theming_assets/678183/96508/script.js?digest=9147164294935:417

script.js:417:12 Some cookies are misusing the recommended “SameSite“ attribute 3 Uncaught (in promise) TypeError: At.otDataLayer is undefined

   updateGtmMacros https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   Init https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7

otBannerSdk.js:7:203586 Cookie “_zendesk_authenticated” has been rejected because it is already expired. signin Third-party cookie not allowed auth.js:1:994 Require storage access for firefox: true auth.js:1:1294 Third-party cookie not allowed auth.js:1:994

All his bookmarks and saved passwords were merged into my Firefox account and deleted from his laptop when I signed in from my PC. Is there any way to undo this and return/restore the settings on his laptop?

Just wanted to say thank you for ruining my day, and my life all together with the new update (which installed itself without me asking) and now everything is gone and i have to memorize what tabs i was working with and open them one by one - moreover, I've disabled all the add-ons that block the ads so it's a very nice experience BESIDE firefox is still crashing. And on a side note, all my settings are gone and I'm trying to get it back to what it was before the update. Thank you.