All Products Support Forum

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead of being @gmail.com or whatever, is @port*********.org. I tried logging in with another email that had @gmail.com and it worked just fine.

What I'm really asking is: Is there a way around this or is this in vain?

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occurs on any and all of our 4 computers using all of the 3 different internet providers, one of which is the largest Internet provider in Canada, BELL including also the their BELL Mobility Network. I appreciate that as you can see we're using older operating systems, but Firefox reports our version 110 is up to date. Our adult children have much newer computers and later if not the latest Mac OS, and are attempting to access Netflix from other internet providers elsewhere in the province of Ontario. One of them is using the next largest internet provider in Canada, or at least the province, ROGERS. She too is still having this problem. I've been through the mill with Netflix's support people and they blame you guys and our internet providers. I cannot resolve the issue, and for that reason we have ceased using Netflix because of the implicit security vulnerability attached.

What can I do about this? -Peter

Since signing on to a Hillsdale College information page, multiple pop ups in the upper right corner from explore.information.com/these -50-popular .... appear. They are identical but keep on appearing after unsubscribing. whenever the screen is opened again, they reappear. Please help.

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page. They appear to be from my gmail repeating whatever latest email has arrived on my page. I've tried so much on the settings page, I am now in the fog of war. Can't see where/what I am supposed to do. This just started 8-10 days ago. I'm not sure what has triggered it, but it's really annoying. Any ideas on how to resolve this? Answers have to be in plain English, please. Thank you.

I have loved being a Mozilla-stuff user intermittently since teaching on Netscape 1.1, and now am making Firefox 98.02 my default browser. I like both Safari and Firefox, and sometimes use them simultaneously for two accounts on the same service (not right now). My physically pristine 2015 Mac cannot install OS's past the 10.12 I have, so Safari is failing. But I am exasperated at runarounds when trying to set up this Firefox account. I used the emailed verification code and seemed to get in, but got the red-box message "This account... administrator... error." I cannot tell whether the site is letting me use it normally, but I think not. I just spent an hour in help forums. Geesh, tech complexity has mushroomed since my LAN work in the 90s, and you volunteers get to cope with inarticulate queries like mine! Upload is failing of jpg screen shot that has been made anonymous. Help?

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place.

...unable to delete history (attached 1.png) and files still showing after clearing downloads (attached 2.png); unable to manage bookmarks (save via star in address bar or drag & drop to bookmark folder), delete or move bookmarks, create folders) outside of troubleshooting mode; unable to export bookmarks json file in any mode; NO CHANGE AFTER Firefox RESET... and routinely run disk utility & reset PRAM on this Intel computer...

Please advise, other than updating to latest compatible version (macOS Monterey 12.7.2) or replacing computer.

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled?

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

After a cat attack on the keyboard, Firefox is not allowing the site-specific fonts to be selected, instead over-riding with the generic font. The site is displayed correctly in ALL other browsers, including Safari, Opera, and Chrome, and in the editing app., BBEDIT. There is some fundamental font over-ride that is happening ONLY in Firefox. How to correct this?