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  • Archived

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (read more)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Searching from address bar does not work

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was… (read more)

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was on before I hit enter and the address for that website reappears. If I click on the drop down menu and select a website, it will take me to that website, unless the website is Google.

Asked by anthony.reed.mt 1 year ago

Last reply by cor-el 1 year ago

  • Archived

browser feezes

firefox "100.0.1" keeps freezing non responsive have to shut it down through task manager, it happens all the time. it happens at random. I have uninstalled and I have u… (read more)

firefox "100.0.1" keeps freezing non responsive have to shut it down through task manager, it happens all the time. it happens at random. I have uninstalled and I have used trouble shooter I have refreshed firefox nothing helps.

Asked by maxmichaelweir 1 year ago

Last reply by tatini.brown 1 year ago

  • Archived

Password Problems

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I ent… (read more)

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I enter those websites and type in the user name and password it prompts me to ask if I want to save them, I say yes, but it does not save them. Is there any way to get these back? Why aren't the passwords I enter going forward saving? I'm furious about this as I have no other record of these. I do not have any kind of password software either. I've used Firefox for 10+ years but ready to jump to a different browser. This is maddening

Asked by pat82 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 1 year ago

Last reply by jasper_4_16 1 year ago

  • Solved
  • Archived

Firefox 100.0.1

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works… (read more)

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

Asked by Firefoxuser 1 year ago

Answered by Firefoxuser 1 year ago

  • Archived

unable to post with V 100.0.1 (64 bit)

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has ch… (read more)

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has changed that is prohibiting me from uploading text and/or images? I am having no problem if I use Microsoft Edge but I much prefer working with Firefox.

Asked by sp5001 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookies

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. An… (read more)

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew

Asked by oneoldwahoo 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (read more)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis 1 year ago

Answered by richloomis 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot print from web

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matte… (read more)

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matter how I set the controls. The print previews look fine, BUT!

Asked by Gary Brown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sidebar issue on Windows 11

I have the following: <html><head> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> <style type="text/css"> <!-- bo… (read more)

I have the following:

<html><head>
<meta http-equiv="content-type" content="text/html; charset=windows-1252">
<style type="text/css">
<!--
body {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px; color: #000000; background-color: #eee; width: 200px;}
a:link {color: #000099;}
a:visited {color: #000099;}
a {text-decoration: none; margin-left: 0.5em; display: block;}
div.folder {padding-top: 10px;}
div.folder a {display: none;}
div.folder:hover a {display: block;}
div.title { color: maroon; font-style: italic; font-weight: bold; font-size: 14px; border-bottom: 1px solid #ccc; padding-bottom: 6px; }
div.subtitle { color: navy; font-weight: bold; margin-bottom: 15px; margin-top: 8px; }
div.subtitle a { color: navy; font-weight: bold; text-decoration: none; }
div.subtitle a:hover { color: blue; }
-->
</style>

</head>

<body background="DNASidebar_files/DNA%2520Sidebar%2520for%2520Firefox.html">
<div class="title">Bioinformatics Sidebar</div>
<div class="subtitle">Active as of: <i>2022-05-18</i></div>

<div class="folder">Databases</div>
<a href="www.ncbi.nlm.nih.gov/nuccore">Nucleotide</a>
...
</body></html>

To use this, I just click it in whatever folder it's in and it comes up in Firefox. If I run this on either Linux or Mac, when I click "Nucleotide" it takes me to the URL. If I do this on Windows 11, my URL looks like the following:

file:///C:/Users/xxxxx/Documents/www.ncbi.nlm.nih.gov/nuccore

What do I need to do on Windows to get the real URL to execute?

Thanks, Joe

Asked by trubisz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Morning,

Morning, I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced o… (read more)

Morning,

I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced over multiple devices and it happens on all of them I am forced to use Edge or chrome to have it work which of course i don't want to do

Asked by mryan101 1 year ago

Last reply by FredMcD 1 year ago