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Profile file Problems

On replacing a profile from a backup due to problems all sqlite, json and msf type files appeared in the folders list insted of the folders and there is no address books… (read more)

On replacing a profile from a backup due to problems all sqlite, json and msf type files appeared in the folders list insted of the folders and there is no address books. Have made a clean install of Thunderbird and tried again to use various profile backups but get the same problem.

Asked by lindahartman 1 year ago

Answered by david 1 year ago

  • Archived

Thunderbird 102.3.3

I run Thunderbird on Windows 10 Pro Dell Desktop. The new version of Thunderbird (102.3.3) freezes for 6-8 seconds every time Thunderbird checks for new messages from Hot… (read more)

I run Thunderbird on Windows 10 Pro Dell Desktop. The new version of Thunderbird (102.3.3) freezes for 6-8 seconds every time Thunderbird checks for new messages from Hotmail server. It is very annoying when you scroll message list or writing a new email. I have been using Thunderbird for many years and never had this problem until this latest release. Please look into it.

Asked by tjfilipowski 1 year ago

Last reply by Wayne Mery 1 year ago

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Potential Hack / Unauthorized Login

Good afternoon, My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York arou… (read more)

Good afternoon,

My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York around 4 AM CST. I was unaware of this login until checking my email around 9 AM CST and immediately changed my password for my FireFox account and enabled two factor authentication.

I do not know how my account was used to login from that browser and I am wanting to make sure my passwords and sensitive information are secure. Is it possible to check the legitimacy of the login and/or the login and editing history of my account?

Any help would be greatly appreciated. Feel free to email me at my account email address for any updates and additional information.

Asked by dg10 1 year ago

Last reply by cor-el 1 year ago

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Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 1 year ago

Last reply by cor-el 1 year ago

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Firefox 108.0.1 now sorts Window-menu items alphabetically, and I can't find anything

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from C… (read more)

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

Asked by dvinas 1 year ago

Last reply by cor-el 1 year ago

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Firefox processes are not shutting down properly.

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window? Pl… (read more)

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window?

Please bear in mind that l am an untrained senior and need step by step instructions! Thank you for your help.

Asked by lindi.burroughs 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Server Settings related to message saying " too many messages sent to this address ......

3rd post - it would be nice to get a response. I cannot send emaIL FROM THIS WIN 10 FULLY UPDated APP. The error message as above appears all the time (and does not cance… (read more)

3rd post - it would be nice to get a response. I cannot send emaIL FROM THIS WIN 10 FULLY UPDated APP. The error message as above appears all the time (and does not cancel after 1 hour or whatever). Email can be sent using the same smtp settings from various Android devices. Forum suggestions do not cure the problem.

This, along with all the other annoying glitches within T'bird, seem to be forcing me to abandon using T'bird after many, many years. Shame.

Alan

Asked by AEdw 1 year ago

Last reply by christ1 1 year ago

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Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

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Can't open New Yorker

When navigating to the New Yorker, an error message appears that says "The page isn’t redirecting properly An error occurred during a connection to www.newyorker.com. Th… (read more)

When navigating to the New Yorker, an error message appears that says "The page isn’t redirecting properly

An error occurred during a connection to www.newyorker.com. This problem can sometimes be caused by disabling or refusing to accept cookies.

It looks like firefox is set up to accept cookies. Where do we need to make the change?

Asked by icgriff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Edit Email addresses

Not sure if you did a recent update to Thunderbird but my setting changed, took me a while to get things working again. Today I wanted to edit an address but after right … (read more)

Not sure if you did a recent update to Thunderbird but my setting changed, took me a while to get things working again. Today I wanted to edit an address but after right clicking on it to bring up the edit option, it didn't work..? When I open "Write" I have the address book open on the left and could always edit the addresses. What's happened...?

Asked by rjlj 1 year ago

Last reply by Matt 1 year ago