All Products Support Forum

Hello world! (Sorry; had to.)

I just started using Firefox for Android, as a workaround to the problems I'm having with playing my YouTube playlists.

But, I'm having several problems in Firefox for Android.

1. Playlists (the actual lists of videos) cover the video that's currently playing. My workaround to this is to play in full screen mode, but that brings up problem

2. Full screen videos automatically switch to landscape orientation, despite system settings, with no apparent way to switch back to portrait orientation without also exiting full screen mode. I've tried rotating my phone with auto rotate on/off; neither setting has any affect on the orientation.

What's extremely frustrating about this is that any workaround is actually a workaround to a workaround to a workaround; it's workaroundception.

What I really really want is to be able to simply play my playlist/listen to it without having to jump through hoops and without having to burn through data like a bonfire burns through sticks.

IMO, the best solution would be to download the entire playlist:

https://youtube.com/playlist?list=PL-Hu9zPsGgiUKHoc2GeRo6ydKQMIQy8Pt&si=LzYVEe1sd8T1knZF

...in one go, and stick it on an mp3 player like it's 2009. So far, the only YouTube to mp3 sites I've found only download individual videos; not whole playlists. (And that's not really a Mozilla issue anyway; the Mozilla issues are the unwanted rotation and the video stack covering up the currently playing video.)

For several months, whenever I need something auto filled, the only thing that pops up is a button that reads "Unlock Firefox" instead of the appropriate saved info. This button does nothing when tapped and when held down, there is tactile click, but then nothing.

Android 11 Moto G Power 2021

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create new bookmarks, as well as store links into existing bookmarks on my Linux Laptop. The problem is that when I then later use my Android smart phone or my Android Samsung Tablet, the bookmarks are not reflected in the same user friendly fashion as it was created or seen on my Linux Laptop. So much so that it is extremely user unfriendly and nearly impossible to store a link into an existing bookmark or to create a new sub-bookmark into an existing bookmark - also because the bookmarks can not be collapsed or navigated as easily as on my main device, which is the Linux Laptop. I need Firefox to reflect my bookmarks in exactly the same fashion and same order as I create them, and I need the bookmarks be be collapsable and navigable. I really want to use Firefox, but this disability forces me to now use Chrome, and I do not want that. Please fix the bookmarks in Firefox. Thank you for your efforts and dedication - it is greatly appreciated. Fanie Bekker, Knysna, South Africa

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this?

There have been numerous requests for this information and it's never been answered!

Help!

Thanks!

After installing a shortcut to a website that stages as an app through the Firefox Android app (Samsung 6.0, Android 14) when using said shortcut, if entering any text box the keyboard will pop up and rapidly close and open, making it unable to use. This problem happens on any text box, and with any keyboard. I'll attach a youtube link of a screen recording as well as a gif, though it's rather difficult to see the entire problem through a gif. Thanks for reading!

https://youtu.be/lZB2PoGtbbk

I last updated Firefox on Feb 5, and had Ublock, Privacy Badger, and Search by Image we add-ons. Tonight, just randomly, I noticed that typed text wasn't appearing in the text box (although the suggestions showed up in the keyboard) at all on every webpage and site.

Uninstalling and reinstalling (along with the add-ons) did the trick. I am really curious what the root cause was. Hopefully nothing sinister.

I'm on a TCL 30XE 5G running Android 12.

Hi, I can use firefox anymore, because it is not usable. If I switch between programs in Android, example firefox to mBanka, then back to Firefox, tab in Firefox will reload and cannot complete forms! All lines are clear. Next problem: If I reuse tab, I cannot load new page, I must close this tab and use new one.

Hi! I been using youtube through firefox on my phone for awhile now. Mostly since it allows me to play the video when the screen is off.

I have now swapped phone to a HTC U23 Pro. After the change everytime that i look at a video now it stutters a lot. No matter the network connection.

On my old Samsung A71 it still works fine.

It works fine in the youtube app or through grayjay.

Have removed every add on i have and resinstalled firefox but the issue is the same.

Any tips on what i can do to fix it?

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a firefox issue and not a metamask , opensea or ledger one?

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

Occasionally I clear the cache memory for the apps on my Poco F5. Of all the apps I use, firefox consumes the highest (8GB+) of cache. So yesterday I cleared the cache memory, didn't use firefox apart from minor browsing for 10 mins or so. Now it's filled back again (6GB+). The app size is just 267MB, but the cache is insanely high.

On Firefox browser (default release or even Firefox nightly) on Android (release 14 or any earlier) when I share link to Gmail app while on YouTube Web site not YouTube app resultant email has a blank email subject

However above does correctly populate subject when using Chrome or it's derivatives like Bravo browser

Hi,

I am a frequent user of Firefox on multiple platforms, including Android 14, where I frequently use DeX.

However, I am many times forced to use Chrome or Samsung Internet on DeX to get a professional computer desktop experience.

Firefox does not recognize different mouse button clicks and neither does it view websites with high resolution, not even after selecting "Desktop mode", but instead shows a zoomed-in phone view. (I gave tried selecting various zoom levels in settings.) There may be other shortcomings as well.

Perhaps some of the issues can be avoided by changing some settings? However, please address the issue of providing a full desktop experience in DeX. Thanks for a great browser in most other respects on multiple platforms.

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so this is causing major lockouts because passwords, sign In info, etc don’t match? The 11 never really got used b/c Verizon couldn’t keep signal to phone and automated system kept shutting me down while the higher ups kept trying but eventually I had to give up and return to Spectrum but Verizon Automation also reported me th credit bureau- which we sent a rebuttal to the huge charge but only learned after time to dispute had long passed that b/c we didn’t think to send return receipt- Who kne? Well not only didn’t I get my $600 advanced payment returned and I kept begging those techs to simply give up, send a return box b/c when I agreed to the contract, on recording, I specifically stated that if what he ( salesman agreed to, that is, that I wouldn’t need to pay separately for Spectrums signal then yes, I agree to the contract… Spectrum, unfortunately, prior to CoVid, lied about upstate NY having 100% coverage and thus other companies suffered losses b/c they depended on wireless signal just as CoVid really took off(sorry for rant!) So, the 11 really didn’t get used b/c Verizon management understood the serious threat to me being terminal but the automated system couldn’t be overridden, and thus my question to you is…How can I separate, or stop the syncing with the outdated info that I suspect is confusing and driving me insane when the Firefox for iOS is getting separate info? But, suspecting I’m an intruder? Lastly, the old 11 has Now added newer (recent info) and I simply don’t know the info when being asked, nor do I know if both the one Android temporary (pay as you go phone…will cooperate with separate platforms as well as apps but it was never this confusing when I used Firefox before yet being much more deteriorated medically, I simply am desperately trying to protect my privacy until Apple can find a way to help get my watch back monitoring me while I temporarily have the Android so if something obvious happens - which btw, when the watch literally saved my life, nobody knew before that occurred that my body was no longer able to make a life sustaining trace mineral and the other requirements to absorb in order to live but b/c the watch was monitoring and SOS, at the hospital, my cardiologist was able to have tests that they instantly started IV’s saving me and Now although the watch isn’t working- I simply can only pray that b/c Apple is doing what they can, at least if I get some kind of pain or unable to breathe as was the case that day… but then I have lots of allergies so that’s what I and others thought was issue… but with the American ingenuity of what Apple has started, the ability to prevent deaths that could have been prevented, yet I’m hitting a huge brick wall with Spectrum arguing and putting my life at risk denying that Apple could have got my watch going but told me to call Spectrum because even with my phone dying from a fall, I’m paying out the ying Yang not only for cellular to not only go to my broken iPhone but am also paying for cellular to my watch which luckily I did get with its own cellular. But enough of the horror story…is there any advice you can provide while Apple has taken lead, to protect me from the Android but more importantly help me with the old info, of the 11 vS new of 14 which Apple has jumped further in to prevent the unthinkable from possibly occurring. I’d be lying if I tried to say I’m not frustrated with Spectrum, but I’m not interested in dying to enrich my heir…I still have things…a long long bucket list, but I’m just trying to keep myself and what is still working safe. You guys are wizards with this stuff… Please let me know if you can help separate out but possibly not make me more vulnerable. Thanks for what you do in trying to help people like me who don’t know much about what it entails nowadays to utilize the access, yet not be further victimized or experiencing more stored info.

Please call me if you can!

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.