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Thunderbird beachballs 5-25 seconds after opening.

This happened both on my old install of macOS Ventura as well as a clean fresh install of macOS Sonoma: When I open Thunderbird, it beachballs (is unresponsive, shows mac… (read more)

This happened both on my old install of macOS Ventura as well as a clean fresh install of macOS Sonoma: When I open Thunderbird, it beachballs (is unresponsive, shows macOS beachball, fan ramps up) for anywhere between 5-25 seconds. This only happens when an account is set up, if I delete the account, Thunderbird starts quickly again. This happens with accounts from different providers.

Details: 115.7.0 (64-Bit) (happened with older versions as well) 2019 16" MacBook Pro 2,3 GHz 8 Core i9 32GB Memory 1TB Storage macOS Sonoma 14.3.1 (happened with Ventura as well)

Asked by dpt62 2 months ago

HTML5 video is stuttering/choppy only after audio is enabled on andorid mobile

HTML5 video is becoming very choppy as soon as audio is enabled. The playback is fine before that. Tested across multiple websites. Streamable video of bug (expires in 2… (read more)

HTML5 video is becoming very choppy as soon as audio is enabled. The playback is fine before that. Tested across multiple websites.

Streamable video of bug (expires in 2 days)

It was recorded on the beta version but confirmed in both versions.

I have reinstalled the app and cleared the cache/data.

Asked by kareemillahi 2 months ago

PDF attachment in NEW e-mail opens in browser instead of document viewer

Using Thunderbird 115.6.0 (64-bit) in Linux Mint MATE 21.3. Settings|General|"Save files to is" not selected ("Always ask me where to save files" is.) "Desktop" is shown… (read more)

Using Thunderbird 115.6.0 (64-bit) in Linux Mint MATE 21.3.

Settings|General|"Save files to is" not selected ("Always ask me where to save files" is.) "Desktop" is shown, greyed out.

Note that Settings|General, for Content Types mentioning PDF, the setting is to use Document Viewer (xreader).

Process:

1) Create new e-mail. 2) Add PDF attachment. 3) Double click on the attachment to view.

It opens in Firefox Web browser, instead of in the system's default Document Viewer.

This also creates an empty <random>.html.part file in the Desktop.

Note that viewing a PDF attachment in an incoming e-mail works fine.

It seems there are two problems: The PDF does not open in the Document Viewer, and an empty file is left behind.

The process used to work quite some time ago (many months, anyway) - not sure when.

Any ideas?

Asked by bob71 2 months ago

Unpredictable deleting

Firefox is frequently deleting entries made on websites. I am entering information in boxes (like this one) on websites when suddenly FF bails out, the data vanishes off … (read more)

Firefox is frequently deleting entries made on websites. I am entering information in boxes (like this one) on websites when suddenly FF bails out, the data vanishes off the screen and leaves me back where I started. It happened several times attempting to post this question. This seems to have something to do with hitting a key or the space bar--but what and why eludes me. I have tried changing settings on trackpad and mouse without any impact. Although this is a recent issue with a new computer, the issue does not occur using the same computer on Chrome. Any ideas?

Asked by George Patrick King 2 months ago

Autoplay blocking doesn't work

Videos will immediately start playing upon loading a page, even with Firefox set to 'block audio and video'. This happens on YouTube and Reddit. Autoplay blocking only w… (read more)

Videos will immediately start playing upon loading a page, even with Firefox set to 'block audio and video'. This happens on YouTube and Reddit.

Autoplay blocking only works if the page is opened in a new tab.

Screen recording: https://www.youtube.com/watch?v=uZpTMVWcMcg

Asked by Jens Lyn IV 2 months ago

Error collecting mail on some accounts

When I attempt to retrieve mail (from some accounts) I receive the error message "account being processed, please wait until completion to download the messages" (see att… (read more)

When I attempt to retrieve mail (from some accounts) I receive the error message "account being processed, please wait until completion to download the messages" (see att.). Even after a long time (hours) the same happens - so I have to use my phone or IMAPS to get my messages. This happens only since I upgraded to Supernova (currently 115.7.0) and apparently on mail server orange.fr (but not all my mail accounts on orange.fr). I did not change (manually) any setting. Other mail servers (including wanadoo.fr which is an orange.fr mail server) seem to work ok. Thanks for any help & BR Max.

Asked by max.wach 2 months ago

HTML Code Not Working On FireFox

The following html inscription animates when clicked (the duck in the image quacks), but for some reason, the animation doesn't activate on http://ord.io with the firefox… (read more)

The following html inscription animates when clicked (the duck in the image quacks), but for some reason, the animation doesn't activate on http://ord.io with the firefox browser. I wanted to bring this to your attention because It works on http://ord.io with every other browser.

https://ord.io/61325815

Asked by Kevin Hobby 2 months ago

Send button greyed out

I use Thunderbird 115.8.0 (64-bit) on Windows to check 10 email accounts all on the same server. The setup in Tbird for all accounts is identical. I only have a problem w… (read more)

I use Thunderbird 115.8.0 (64-bit) on Windows to check 10 email accounts all on the same server. The setup in Tbird for all accounts is identical. I only have a problem with one account.

The problem is that on one account, after a small number of replies on a thread, the Send button becomes greyed out and emails will not save.

The other email accounts continue to work just fine.

Compacting mailboxes does not fix the issue.

Asked by mozilla536 2 months ago

Thb borró todas las bandejas de entrada al abrirlo

Buenos días, tengo 8 cuentas de correo IMAP. Al abrir Thunderbird, se han ido borrando todos los mensajes de la bandeja de entrada de todas las cuentas, durante unos segu… (read more)

Buenos días, tengo 8 cuentas de correo IMAP. Al abrir Thunderbird, se han ido borrando todos los mensajes de la bandeja de entrada de todas las cuentas, durante unos segundos, hasta quedar vacías todas esas carpetas. Afortunadamente, los mensajes borrados estaban en la papelera de cada cuenta IMAP. Al suceder esto, he cerrado Thb y he ido al disco de almacenamiento de los correos, y figuraba temopalmente inaccesible, sin autorización de acceso. Pasados unos minutos, he podido acceder al disco, y también he podido restaurar manualmente todas las bandejas de entrada ¿Qué ha podido suceder? Gracias!

Asked by polarqui 3 months ago

Hello

Hi I have been using Firefox for the longest time and never had any issues, recently whenever I try to open the browser it crashes, I am currently using an early 2011 Mac… (read more)

Hi I have been using Firefox for the longest time and never had any issues, recently whenever I try to open the browser it crashes, I am currently using an early 2011 MacBook Pro, funny thing is all the browsers are crashing apart from the crappy safari. Is my hardware too old?

Pretty please help !!!

Asked by Shayaz Kaka 2 months ago

lost focus bug (when changind language)

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is… (read more)

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is playing in mozilla in picture in picture mode with the Always on top option enabled. How to fix it? (Ubuntu 22.04)

Asked by Лев Бреслав 2 months ago

Self-filing incoming mail

Twice withing the past 4/5 days I have (purely by chance) noticed an email - for which I had been waiting - on the list of five messages. (bottom right corner) waiting t… (read more)

Twice withing the past 4/5 days I have (purely by chance) noticed an email - for which I had been waiting - on the list of five messages. (bottom right corner) waiting to be added to my inbox. When I went to read the messages only four new ones were there - the one I was waiting for, seen on the 'about to be downloaded' list - was missing. My wife informed me that she had experience a similar problem, eventually solved by locating the email furthe back in history, now attached to another email, and identified by some unexplained arrows. I went in search of similar arrows and found my missing email now attached to an earlier title.

What on earth is the purpose of this? If I hadn't spotted the email as I did and as it didn't appear as a recent addition in the inbox, I could not have known it had been sent to me. After the glimpse l'd had of if I emailed the sender to check that he'd sent it. He was puzzled as to why I hadn't replied.

I'm a long way from being an expert - scarcely competent in fact - in computing matters, but I am capable of filing my own mail. Please can Thunderbird leave it to me in future?

Asked by John Bush 2 months ago