All Products Support Forum

Hi,

I have got a problem with Mozzila for like a year or two - most of the time the browser is fast and react imidiatelly, but sometimes when i click on any link it only shows grey loading circle in tab name and took about 8-10sec to stop and not load anything. When i try again, linked website is loaded imidiatelly. This happening like aprox. 4-5 times in an hour of browsing web, but sometimes its all good for few hours. Opening even new tabs doesnt help and they are "stuck" in loading for the same time. Then, after that 7-10secs all of them works fine. (When i open new tab and wrote something when it is "stuck" and then when it unstuck then it deletes all what i have typed in adress box and whole tab is in default state). When i close and open Mozilla it works fine but again, just for some time (random duration..). Sometimes, it loads like half page (for example, images are missing).. when i reload site after "stuck" then it loads perfectly fine.

Im using pretty decent PC: Ryzen 5 5600X, HyperX 32GB RAM DD4 3200Mhz, Samsung Nvme SSD 3.0 512GB (now changed to WD black Nvme SSD 4.0 1TB), Aorus RTX 3070, ASUS B450-F Gaming MOBO with 1gbit ethernet card, Win 11 Pro.

Got best internet provider in area (almost no outage, like 1 outage in 2years) - got 1Gbit internet speed (Ookla speed test shows 900Mbit+ download and upload, with ping avg. 0,6ms

I am assuimng, that all components are good because when i play online games for hours it never disconnects or lags or anything, same is for downloading stuff, VPN connection etc...

I have tryied yet (was testing with VPN or other stuff off): 1. clear cache/cookies 2. update Windows / drivers / BIOS 3. reinstall Mozzila without loggin in / importing stuff (few tries) 4. reinstall whole PC 2 times (with changing name of PC), 1x try using Mozzila without even logging in (so absolutely clean Mozzila and Win) 5. update router, reset router multiple times 6. set DNS from auto to Google ones (8.8.8.8 and 8.8.4.4.), in router and in PC 7. turn off antivirus and firewall 8. was using many diffrent versions of Mozzila cose it happening like for 1-2years now

Got laptop with same Mozzila acc linked in and synced and there are no problems even in same network / same cable connection

Was trying to google some help or browse your site but there are mostly only common things which I alredy tryied..

Was not using other browser, cose I am used to use Mozzila (suggestions, looks, etc...), so i am trying to avoid solution to change browser...

i made a custom firefox colour setup for my desktop machine, and it doesn't have any option to save it- because of this, on my laptop which is synchronized to my desktop's firefox settings, it is not showing up at all and if i go to firefox colour it isn't there for me to add. so how do i DO this???

i do not want to maker my custom setup public so it is not available to all, it is my own setup using some of my own artwork which i do NOT want made public on the internet.

there MUST be a way to save it however and let my laptop's firefox also display it,m yes???

and on that topic, why isn't it just automatically synchronizing when everything else does?

I have a local server where I host several apps (URLs such as http://192.168.0.101/). I've noticed that Firefox will not offer to autocomplete text boxes and forms on local pages.

I have the "Firefox will Remember history" option enabled, and autofill works elsewhere as expected.

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.

I am conducting research and Firefox keeps on deleting my browsing history. I have already extended the history limit in the settings and that has not helped. I believe I may have missed a setting. I would like for Firefox to remember my history as long as possible to better aid me in my research.

Hi, I can use firefox anymore, because it is not usable. If I switch between programs in Android, example firefox to mBanka, then back to Firefox, tab in Firefox will reload and cannot complete forms! All lines are clear. Next problem: If I reuse tab, I cannot load new page, I must close this tab and use new one.

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

I have tried using autofill for credit cards. The pop up to enter a password pops up and I fill that in. The credit card options are there and I click on the one I want and nothing fills in. I went to settings to turn off the request for authentication, unticked the box, and see no where to save that. When I refresh the screen, the box is once again ticked.

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Hello Firefox Community,

I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help me out. The issue happens with any add-on, but the one I wanted to install is (https://workspace.google.com/u/0/marketplace/app/todoist_for_gmail/815972520808)

When trying to install an add-on, I get directed through to give the add-on permissions and I get thrown to the following error 400 each time (see screenshots). I've already tried a few troubleshooting steps, such as clearing my browser cache and cookies, disabling other add-ons/extensions, and even restarting my browser, but unfortunately, none of these actions have resolved the issue.

I'm sure this problem is a more general issue with Firefox. I reached out go Google and they could not help and the installation was successful on Chrome. I also tried installing other add-ons and a similar problem occurs. If anyone else has experienced a similar problem or has any suggestions for troubleshooting steps I can try, I would greatly appreciate your insights.

Additionally, if there's any specific information or logs I should provide to help diagnose the issue further, please let me know, and I'll do my best to provide whatever is needed.

Thank you in advance for any assistance you can offer!

Best regards, Kamil

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

I would like to use the Firefox Container tabs. I understand how they group tabs in different catagories keeping cookies separate and making your browsing more private. I use an add-on tool that groups tabs so that I can open an entire set of tools at once. Can I use the Firefox Container tabs in a similar way? I'd like to be able to select one container and have all of the tabs in that container open at once.

When using multi-point headphones (I'm using open-runs) that are connected to my Windows 10 computer, while Firefox is open, the headphones think that audio is playing, even when it is not.

Closing Firefox fixes the issue, but playing any music from youtube/soundcloud and then pausing it does nothing to tell the multi-point headphones that audio is no longer playing.

Any help on getting Firefox to not do this is appreciated.