All Products Support Forum

Since the update TB to v115.10.1 it will not connect to server, the server just times out.

BUT If I then login to the server directly from browser and check mail (IMAP by the way) using my web online interface I get emails THEN if I open TB it connects and downloads as it should.

This is weird. It's been checking more than a dozen email accounts for a number of years without errors.

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.

Please help. I have always been able to access Google Images when using my Firefox browser. Now I only get a limited few. For example if I am searching for images of Cedar Waxwings (a bird) I only see a limited amount of images and the word "Store" keeps showing up. Please tell me how to restore my otherwise satisfying experience of access all IMAGES. Thanks.

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still can't fix the problem. I have to switch to Edge to load the sites. I am tearing my hair out trying to get this fixed, but I will have to use other browsers if this doesn't get cleared up. Some sites load and most don't, but there is no rhyme nor reason to what it loads and what it doesn't. I do not have a great deal of tech know-how and cannot seem to fix this according to my research. I get no "error" messages except that the page can't load. Please help. I would hate to have to learn another browser.

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web

EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

Prevent websites from auto-reloading while reading/scrolling. Sites where this reloading problem occurs reliably (so you can test, for example), include HuffingtonPost and CNN.

Over the last few weeks, emails have vanished from my inbox, as well as trash, templates and other mail boxes. In may cases, no emails are being displayed, when "total message count" shows messages are present. In other cases, several days of recent messages have disappeared.

I have tried "repair folders," deleting "smart mailboxes' and even deleting the .mlf file of one inbox without success.

I have 6 email accounts including 2 GMail. The problem is in all of them. As the screenshot shows, there is a disparity between total messages and displayed messages in all boxes (partial view of accounts).

""

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to make firefox my home page or a blank page. I want Google to be what appears in my new tab when I click on the little + isgn.

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my Stop icon.

Please see attached image and animation.

Any idea if this is a minor bug?

Below is my code to split the Reload button into Reload & Stop buttons, then to add text to the navigation buttons, and finally to add icons to the navigation buttons.

This anomaly happens whether or not I split the Reload & Stop buttons. With just a single Reload button, I'm also seeing the default Reload icon appear over my own.

Thank you.

/* ---------- SPLIT RELOAD BUTTON INTO RELOAD & STOP ------------- */

#reload-button, #stop-button {
   display: inherit !important; 
} 

#reload-button > .toolbarbutton-icon {
  -moz-appearance: none !important; 
}

/* ------------ ADD TEXT LABELS TO NAVIGATION TOOLBAR BUTTONS --------------- */

/* Shows both icon and label for toolbarbuttons */

toolbar .toolbarbutton-1[label]{
  flex-direction: column;
  align-items: center !important;
}

toolbar .toolbarbutton-1[label]:not([disabled]):hover{ background-color: var(--toolbarbutton-hover-background) !important; }

toolbar .toolbarbutton-1[label] > .toolbarbutton-icon,
toolbar .toolbarbutton-1[label] > .toolbarbutton-badge-stack{
  padding: var(--toolbarbutton-inner-padding) !important;
  padding-bottom: 0px !important;
  height: calc(var(--toolbarbutton-inner-padding) + 16px) !important;
  border: none !important;
  background-color: transparent !important;
  box-shadow: none !important;
}

toolbar .toolbarbutton-1[label] > .toolbarbutton-text {
  display: flex !important;
  min-height: 16px !important;
  padding-top: 3px !important;
  padding-bottom: 6px !important;
  background-color: transparent !important;
  overflow: hidden;
  width: 9ch; /* changes space between buttons */
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text::before{
  margin-inline: auto;
 }
:root:not([uidensity="compact"]) toolbar .toolbarbutton-1[label] > .toolbarbutton-text{ padding: 2px !important; }

/* ------------ ADD CUSTOM ICONS TO NAVIGATION TOOLBAR BUTTONS ----------- */

#back-button {
   list-style-image: url("image/back.png") !important;
   padding-top: 8px !important;
}
#back-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#forward-button {
   list-style-image: url("image/forward.png") !important;
   padding-top: 8px !important;
}
#forward-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#reload-button {
   list-style-image: url("image/reload.png") !important;
   padding-top: 8px !important;
}
#reload-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#stop-button {
   list-style-image: url("image/stop.png") !important;
   padding-top: 8px !important;
}
#stop-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#print-button {
   list-style-image: url("image/print.png") !important;
   padding-top: 8px !important;
}
#print-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#home-button {
   list-style-image: url("image/home.png") !important;
   padding-top: 8px !important;
}
#home-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}

I just migrated my email from cox to yahoo servers. The cox.net domain is retained.

I had never seen a "bulk" folder with my other domains and was having problems with emails being sent there.

I deleted the bulk folder and it moved to trash but cannot actually be deleted. I also re created a bulk folder. see pic.

Now emails are still going to the bulk folder that is in trash.

Is there any way to fix this?

Thanks

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

My Local Folders has become corrupted after restoring from a backup. I can't delete or move subfolders, and can only delete messages by holding down the shift key. Is there a way of repairing this? Thanks.