All Products Support Forum

I have moved Thunderbird from the new Microsoft Outlook and I am very happy with Thunderbird except for one thing.When sending an email I often get the error message:

"your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-jemsym@aussiebb.com.au."

How can I correct this? I have checked the outgoing SMTP details and have changed a couple of things with AussieBroadband. the problem remains. Can you help?

Hello,

Please check the attached picture. My "Blogs & News Feeds" contains an empty "All jobs upwork.com" folder and I can't figure out how to remove it.

I have two monitors; I keep my taskbar on the right monitor and run Firefox on the left monitor. For some reason, whenever Firefox gets minimized, the window moves to whichever monitor the taskbar is on (I've done some testing to confirm it is specifically the monitor the task bar is on). Because I also run a program called max.to to separate my right monitor into different sections, this action of minimizing to, and restoring to, the wrong monitor is also resizing my Firefox window.

Is there any way, any option I've overlooked, that would get Firefox to minimize and restore to whichever monitor is is actually running on?

I've attached an image that shows, as best I can get it, the window moving over to the task bar monitor when minimizing.

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books etc.

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

The menu bar at the top of Firefox is extremely small. The size is about 1 mm. I have tried all the supposed fixes and none of them work. I have a new Macbook pro using Firefox.

Wanted to sign in to forum.k9mail.app so I could stop asking K-9 Mail questions here. Filled out the "application," but have never received confirmation email back from forum.k9mail.app to allow me to sign in. Re-requested confirmation email 3 times; no reply. Can someone help me?

What address do I need to add to my address book so that replies from this forum don't go right into SPAM/JUNK folders?

I have thunderbird 115.11.0 (64-bit) on Linux After hitting the test button, I get this error message:

Component returned failure codeL 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]

Password OK

What does this mean? How do I fix it?

GilliganFF

Hi,

I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems.

We have a proxy pac which we have tried loading from an http url, or a local file and both produce the same result.

• Launch Firefox, no access to Internet sites (i.e. no proxy)
• Enter settings and Reload proxy pac
• Proxy works perfectly

Is there any way to force the proxy pac to load on Launch? Why isn't this the default behaviour? or am I doing something wrong?

Thanks