All Products Support Forum

Hello I'm currently in need of configuring all of the clients with the Root CA certificate needed to use our new proxy server. I've seen that Thunderbird uses its own certificate repository, but there is yet a configuration option for reading Windows machine's own store, called security.enterprise_roots.enabled . This could be the best option since my users work on shared windows terminal servers. Is there a way to deploy this setting to all users? (I haven't found a GPO template for Thunderbird with this setting) I think I could create a logon script to copy a default user.js to every profile folder, but I don't know where the system could read the profiles path (multiple for most of the users).

thanks

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first time or the first website that I have had issues with. Do i have to switch to Chrome or Edge?? Is there a setting that will allow me to access the insurance website?? I have used Firefox for years but the past few months it has caused me lots of problems trying to access my accounts on various websites.

Using multiple profiles. Checked work offline. Thunderbird opens to a page asking me to "Setup Your Existing Email Account" when I'm attempting to open an old email account.

The server settings have changed since this profile was used. Thunderbird is giving this error message: Unable to login at server. Probably wrong configuration, username or password.

Why is Thunderbird asking me to do this and trying to connect to the server when I requested to work offline?

Good evening, when I delete an email on Mozilla Thunderbird it is not deleted at the same time on the liberomail site. How should I set up my account? Thank you Best regards

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Hi, reset password in Thunderbird account and went to log back in and can now only access past 14 days of emails. One mail; folder has emails back to 2020, but no other folders have any emails available. How do we go about recovering these emails??? Cheers, Paul

email preview window text is overlapping body text in last week. It also does not allow me to see the senders actual email - which is helpful in eliminating phishing

when i open thinderbird to check my mail i dont see how mush new mail i have. but when i open de mailbox and close it again it shows how many new mails i have.

Is tehre a way to show new mails per mailbox automaticly when i open thinderbird without haveing to open the box manualy. it makes life so mush more efficient.

i switched over to thinderbird couse the new free outlook bloks this feture and dont show new mails in the mailbox at all.

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, clearing the browser history and cache, clearing Twitter's cache, reinstalling Firefox, disabling all my extensions and nothing has worked. Any help at all would be appreciated.

It is ONLY Twitter, and it works on all other browsers.

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

I am using Thunderbird 115.5.0 and have been suffering double line spacing since I upgraded to this version. I can fix it on a on a per session basis, but when the programme is closed, it defaults to double space again. May I ask when this bug is going to be addressed please? Thanks John.