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phone hacked

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacke… (read more)

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

Asked by omocissethepriest 4 months ago

Last reply by Paul 4 months ago

Google white screen

Everytime I tried entering Google via Firefox it keeps giving me a white screen, I tried restarting my phone, clearing cookies, clearing search history, resetting my wifi… (read more)

Everytime I tried entering Google via Firefox it keeps giving me a white screen, I tried restarting my phone, clearing cookies, clearing search history, resetting my wifi even though it was doing it when I didn't have access to WiFi at work, un-installing and then reinstalling the app still nothing worked.

Asked by Brilicus Gaming 3 months ago

Last reply by TyDraniu 3 months ago

Mozilla/ Firefox

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I … (read more)

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I ALREADY DID!!!- TWICE. Have an application support technician check it out and FIX IT!

[removed email from public] CALL ME!!- [removed phone# from public]

If I can't resolve this issue within a week I'll give up & quit.

Asked by frieradler 5 months ago

Last reply by Paul 5 months ago

Google website won't load

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other bro… (read more)

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other browsers or if I toggle desktop mode. Add-ons aren't a factor as I've tried with them disabled.

Asked by Erik Ouellette 3 months ago

Last reply by TyDraniu 3 months ago

Google not loading

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind. … (read more)

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

Asked by Steve 3 months ago

Last reply by cor-el 3 months ago

Firefox keeps sending my phone blank links instead of synchronising links!!!, I have uninstalled the browser from my laptop and downloaded a new one to no avail?

There is a serious fault with Firefox and synchronising ,my phone email is full of blank links sent that should have links to download,the data is floating about somewher… (read more)

There is a serious fault with Firefox and synchronising ,my phone email is full of blank links sent that should have links to download,the data is floating about somewhere as my Laptop tells me so !!!. My email is fully working on the phone as I downloaded My BT. The QR did work after lots of mishaps . To make matters worse Google refused Firefox browser so I took it off and downloaded again, they said it was not secure ?.Quite frankly I am pretty hopeless with these gadgets and would like a very simple solution to my dilemma, any suggestions would be gratefully received.

Asked by lee campbell 3 months ago

Last reply by Paul 3 months ago

Gmail recovery

Dear Google I have lost my gmail account password and I can't login my gmail. I have no recovery phone and emaill. So please help me how i can login again with my gmail a… (read more)

Dear Google I have lost my gmail account password and I can't login my gmail. I have no recovery phone and emaill. So please help me how i can login again with my gmail and what I can do change my password This is my Gmail [email address]

Asked by parmarbharat750786 2 months ago

Last reply by Paul 2 months ago

Firefox BROWSER

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more in… (read more)

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more information.

Reply to: [email address] or

               [email address]

Asked by frieradler 2 weeks ago

Last reply by Paul 2 weeks ago

Outgoing emails

I cannot send emails. The password I have used for over 10 years no longer works. Setting a new password does not work. None of the forum questions/answers help. How c… (read more)

I cannot send emails. The password I have used for over 10 years no longer works. Setting a new password does not work. None of the forum questions/answers help. How can I fix this!

Asked by Donna 3 months ago

Last reply by Paul 3 months ago

It's ough to get all the photos and all the previous Facebook accounts back The next thing I want to ask is that I want to remove all the hacks, please help me to get out

It's ough to get all the photos and all the previous Facebook accounts back The next thing I want to ask is that I want to remove all the hacks, please help me to get out… (read more)

It's ough to get all the photos and all the previous Facebook accounts back The next thing I want to ask is that I want to remove all the hacks, please help me to get out

Asked by yelay9244611 2 weeks ago

Last reply by Paul 2 weeks ago