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  • Archived

Back & Refresh Buttons No Longer Working After Update To FF 17

I updated to FF 17 about an hour ago and since then the back & refresh buttons no longer work. I do not have McAfee site advisor or tab mix plus on my browser. How do… (read more)

I updated to FF 17 about an hour ago and since then the back & refresh buttons no longer work. I do not have McAfee site advisor or tab mix plus on my browser.

How do I fix this? It's making my browsing VERY difficult and I have work to do.

Asked by ShanG 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Why can I not access my gmail account on my Dell desktop but can on my Dell laptop using Mozilla Firefox?

The error message from Firefox is: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that wil… (read more)

The error message from Firefox is: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by Cleombrotus 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox will install, and open the FIREFOX home page--------------but then is unable to download anything else-WHY

Win7 on DELL XPS9000-----64bit. Successfully run IE, Safari and Chrome. Download Mozilla Firefox 17 (and other versions before 17) Firefox home page loads----------but … (read more)

Win7 on DELL XPS9000-----64bit. Successfully run IE, Safari and Chrome. Download Mozilla Firefox 17 (and other versions before 17) Firefox home page loads----------but nothing else loads! i.e., can not access other pages, such as nbcnews, etc.----Nothing.

My laptop runs firefox nicely; I like firefox--------but I can't wait for the thing to never load.

any suggestions will be appreciated.

Asked by amedoc 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Why is there always a problem?

This is more of a criticism than a bug report. It seems that whenever I run Firefox, there is an issue. I can't tell you how many computers I've been to where: Firefox … (read more)

This is more of a criticism than a bug report. It seems that whenever I run Firefox, there is an issue. I can't tell you how many computers I've been to where:

  • Firefox complains that it is out of date.

I get it, updating software is hard, but don't burden me with the issue. Updates should be quiet and seemless.

  • Firefox needs to inform me about my rights.

99.9999999999% of users don't know or care about this.

  • Firefox is unhappy that it's not my default browser.
  • Firefox babies the user when downloading extensions.

Adding a 3 second timer to your install button doesn't make the user choose safer decisions. It just makes me impatient. What's the justification for this delay? Do you have proof that you've curbed malicious behavior?

I just want to run Firefox and not be burdened with all of this. Don't bother me with updates, don't treat me like a baby, just get out of the way so I can get to work.

Thank you.

Asked by ericwright90 7 years ago

Last reply by tuyennguyen 7 years ago

  • Archived

firefox 17 takes about 5 mins to even let me move from the page I am trying to load

trying to use firefox, take forever jsut freezes and on the bar at the bottom keeps saying transferring data, have closed all logins but the same. how do I go back to ea… (read more)

trying to use firefox, take forever jsut freezes and on the bar at the bottom keeps saying transferring data, have closed all logins but the same. how do I go back to earlier version to 16, this is just total crap. Can not even open facebook

Asked by roughness 7 years ago

Last reply by dumdidadida 7 years ago

  • Archived

Firefox resets Javascript's variable's value

I'm using an onload eventlistener to call a script which increases the value of a variable. I need to get the variable's value before I increase it. Safari and Chrome (We… (read more)

I'm using an onload eventlistener to call a script which increases the value of a variable. I need to get the variable's value before I increase it. Safari and Chrome (Webkit) give the right result but Firefox always alerts "0"... To be clear: Firefox also alerts "done" which means it gets the job done but it does NOT alert the right value before I increase it!


This is my Script:

var obj = {

   build: function() {
       var progressCount = 0; 
       var otherFunction = function(number) {
               alert(number);
       } ;
       var finalFunction = function() {
               alert("done");
       } ;
       var progress = function() {
               alert(progressCount);  // very important line!
               progressCount++;
               otherFunction(progressCount);
               if (progressCount == ARRAY.length) {
               finalFunction();
               }
       };
       ARRAY=document.getElementsByClassName("picture");
       for (var i = 0; i < ARRAY.length; i++)
       ARRAY[i].addEventListener("load", progress);
   }

}

obj.build();


What else could I try? Thank you very much!

Asked by basbebe 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox skips rendering text in Canvas

Please find below jsfiddle for reference jsFiddle for Mozilla Firefox -- http://jsfiddle.net/ranu_mandan/EBmdf/ Javascript (FF) var c=document.getElementById("myCanvas"… (read more)

Please find below jsfiddle for reference

jsFiddle for Mozilla Firefox -- http://jsfiddle.net/ranu_mandan/EBmdf/

Javascript (FF)

var c=document.getElementById("myCanvas");
var ctx=c.getContext("2d");
ctx.font="30px Arial";

var counter = 0;
c.addEventListener('DOMMouseScroll',function(event){

    draw();

    return false;

}, false);

function draw(){   

   var j = ++counter;
   for(var i = 0; i < 10000; i++){
    ctx.clearRect(0, 0, c.width, c.height);
    ctx.fillText("Hello World " + j ,10,50);
   }

 }

jsFiddle for Google Chrome -- http://jsfiddle.net/ranu_mandan/mk5rZ/

Javascript (Chrome)

var c=document.getElementById("myCanvas");
var ctx=c.getContext("2d");
ctx.font="30px Arial";

var counter = 0;
c.addEventListener('mousewheel',function(event){

   draw();

   return false;

}, false);

function draw(){   

  var j = ++counter;
  for(var i = 0; i < 10000; i++){
   ctx.clearRect(0, 0, c.width, c.height);
   ctx.fillText("Hello World " + j ,10,50);
  }
}

HTML

<!DOCTYPE html>
<html>
<body>
<span>Scroll on below canvas</span>
<br/>    
<canvas id="myCanvas" width="600" height="100" style="border:5px solid #d3d3d3;">
Your browser does not support the HTML5 canvas tag.</canvas>
</body>
</html>

Now try Scrolling fast using mouseWheel on canvas on above fiddles , you will find numbers are skipped in Firefox , whereas Google Chrome renders smoothly without skipping the numbers.

How to make rendering similar to Google Chrome in Firefox browser ?

Asked by ranu.mandan 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox constantly crashes

Firefox constantly crashes and it's getting worse. It seems to be more and more frequent. Also, before it crashes it often spends hours or longer hanging, lagging and… (read more)

Firefox constantly crashes and it's getting worse. It seems to be more and more frequent. Also, before it crashes it often spends hours or longer hanging, lagging and using excess memory (often 1-1.5g of ram).

I've attached the last 3 crash details below (from about:crashes).

Asked by toponder 7 years ago

Last reply by philipp 7 years ago

  • Archived

Gmail tab permanently using LOTS of RAM

I've noticed that my Firefox using really extended amounts of RAM (600 MB or so). I have tried everything what is suggested on Knowledge base, disabled plugins & addo… (read more)

I've noticed that my Firefox using really extended amounts of RAM (600 MB or so). I have tried everything what is suggested on Knowledge base, disabled plugins & addons, started in safe mode, etc etc, but problem still ocurs, even if I have opened only two tabs. But when I have closed gmail tab, Firefox's RAM usage jumped down to 100 MB. When I have opened it again, RAM usage will become something around 600 MB again, so it seems to that gmail is causing my problems.

Why gmail consuming so much RAM in my computer? Is there any way to get rid of it?

Asked by JanPetrina 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox always loads previous session despite the option set to show hompage on start up.

Last night, a problem began occurring when I launched Firefox. Every time I open my browser, it launches the previous session from when I last closed it. The problem per… (read more)

Last night, a problem began occurring when I launched Firefox. Every time I open my browser, it launches the previous session from when I last closed it. The problem persists despite many attempted fixes.

The option "When Firefox starts" is set to "Show my homepage". I've restarted my computer and ended the process, so I know that Firefox doesn't have a window or process still running.

I've tried deleting sessionstore.js and sessionstore.bak but that only works once and then it goes back to opening whatever tabs and windows I had open when I last closed Firefox. I've reinstalled Firefox with no results and cleared all private data except history and it didn't do anything.

I didn't install anything or update any add-ons or extensions, but it just started occurring after a normal browsing session. I've tried to find other solutions, but nothing I have found has worked. Does anyone have any new solutions or suggestions?

Asked by JasperJ21 7 years ago

Last reply by ideato 7 years ago

  • Archived

email does not display properly since was updated, even uninstalled and reinstalled

my email does not display properly since it was updated today, I've even tried uninstalling and re installing. email will come up but off to the left us small box appear… (read more)

my email does not display properly since it was updated today, I've even tried uninstalling and re installing. email will come up but off to the left us small box appears with the contents of the email which is to small to even read.

Asked by jkvoll 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Why does Firefox prevent me from tracking my minutes for my sprint cellphone when IE and Chrome have no problem

When I go to www.sprintpcs.com, the screen does not load all the way and I cannot check my minutes used; number of text messages used or any other such data. If I switch… (read more)

When I go to www.sprintpcs.com, the screen does not load all the way and I cannot check my minutes used; number of text messages used or any other such data. If I switch to IE or Google Chrome, I do not have a problem checking the aforementioned. This is a recent problem since upgrading to Firefox 17. Please help as I really like using Firefox over IE and Chrome.

Asked by mdklaw1952 7 years ago

Last reply by user633449 7 years ago

  • Archived

New version (17) will not run after downloading and installing. Tried twice ...uninstalling between downloads but to no avail. Have re-installled v.15

this is really to report what occurred this morning. since the update to v 17 Firefox would not run d/loaded the new version twice (uninstalling between) but to no avail … (read more)

this is really to report what occurred this morning.

since the update to v 17 Firefox would not run d/loaded the new version twice (uninstalling between) but to no avail - the program would not open although Task Manager shows the process running.

have re-installed v 15 so I have a browser.

lack of a way to report such problems is a weakness which needs addressing

Asked by makara 7 years ago

Last reply by cor-el 7 years ago

  • Archived

cannot dowload pdf or word documents

I cannot download pdf or other documents. This is a brand new problem; I've been using Firefox successfully for years. I can download documents in Safari. I have the … (read more)

I cannot download pdf or other documents. This is a brand new problem; I've been using Firefox successfully for years. I can download documents in Safari. I have the latest version of Firefox and also Adobe. I also cleared out all older versions of Adobe and reinstalled the most current version of Firefox

Asked by ospreydad 7 years ago

Last reply by ideato 7 years ago

  • Archived

my firefox is not running… when i try to open it their appears.. “The exception unknown software exception (0xc0000417) occurred in the application at location

my firefox is not running… when i try to open it their appears.. “The exception unknown software exception (0xc0000417) occurred in the application at location 0x78b2ae6e… (read more)

my firefox is not running… when i try to open it their appears.. “The exception unknown software exception (0xc0000417) occurred in the application at location 0x78b2ae6e” ..what can i do..????

REPLY

Asked by ashu9274 7 years ago

Last reply by cor-el 7 years ago

  • Archived

computer returns to Owner Locked every minute

Just recently My windows 7 laptop, have firefox/Mozilla, returns automatically to Owner Locked window every minute. No time to read. Why and what can I do? Sandra … (read more)

Just recently My windows 7 laptop, have firefox/Mozilla, returns automatically to Owner Locked window every minute. No time to read. Why and what can I do? Sandra

Asked by grannymaui 7 years ago

Last reply by ideato 7 years ago

  • Archived

Ver16.0.2..How can I get rid of an annoying pop up in the lower left of the screen that is difficult to remove. I t began with an update last week.

The pop up appears with every new tab. It has an extremely small delete "X" icon if you can find it...The pop up interferes visually with every tab and must be carefully … (read more)

The pop up appears with every new tab. It has an extremely small delete "X" icon if you can find it...The pop up interferes visually with every tab and must be carefully manually deleted each time. It is always located in the lower left bottom of the screen. It is a window about 3 inches square. It began last week with an automatic download. I want it removed or I will be swiftly returning to Explorer or perhaps Google Chrome...Thanking you in advance

Asked by giuseppe5526 7 years ago

Last reply by cor-el 7 years ago