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How to restore the new tab button that usually is on the right of the tab list (+)

As you can see from the screenshot I don't have the new tab button (+), I've seen other users had the same problem in the past and the solution was restoring it from the … (read more)

As you can see from the screenshot I don't have the new tab button (+), I've seen other users had the same problem in the past and the solution was restoring it from the customization page, but I can't find it there neither.

Asked by Davide 9 months ago

Answered by Terry 9 months ago

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SSL_ERROR_BAD_CERT_DOMAIN

Hi, why after update to v116 I no longer can use security exceptions? Now I and my colleagues no longer can access dev server because certificate valid only for productio… (read more)

Hi, why after update to v116 I no longer can use security exceptions? Now I and my colleagues no longer can access dev server because certificate valid only for production servers... So now I can't use firefox for development. I think this update is so stupid...

Asked by bogdan.shtekh 9 months ago

Last reply by Dan 9 months ago

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Firefox/clickserve.datasearch

I have clickserve.datasearch affecting Firefox 116.0.2, which causes a redirect on all links. It does not appear in my list of apps and I can see nothing suspicious in th… (read more)

I have clickserve.datasearch affecting Firefox 116.0.2, which causes a redirect on all links. It does not appear in my list of apps and I can see nothing suspicious in the program list, or in the list of extensions. Running Windows 11 MS Defender and MalwareBytes. MSI GP 63 laptop. Google Chrome on same device is unaffected. Suggestions? Thanks.

Asked by formywebsite.dt9z 9 months ago

Last reply by zeroknight 9 months ago

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browser doesn't open some websites stating server is not connected - what next?

Are there compatability issues with microsoft windows? I can't open sites that I have always used. It says there is no connection to the server. Odd since I can get to f… (read more)

Are there compatability issues with microsoft windows? I can't open sites that I have always used. It says there is no connection to the server. Odd since I can get to facebook and other sites using the same server

Asked by MzKyle 9 months ago

Last reply by Paul 9 months ago

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Machine slows down/Firefox crashes every time Ff auto-updates

When Firefox auto-updates it slows down my machine so much that I stop being able to move my cursor and it often crashes other apps that I have running. I have a relativ… (read more)

When Firefox auto-updates it slows down my machine so much that I stop being able to move my cursor and it often crashes other apps that I have running.

I have a relatively new Windows machine running the latest OS, so I doubt that's the problem.

Since the updates never seem to be anything critical and if there are new features I don't know about them because they've been drowned out by the unwelcome advertising that Firefox hijacks my experience to shove in my face, the obvious solution seems to be to turn off auto-update and just do it manually, when it is convenient for me.

However if there is a critical security update, I don't want to miss it, so I'd rather keep auto-updates on.

Is there something I can do to keep Firefox from horking my computer once a month, or do I have to revoke the auto-update privilege?

Asked by Adria K 9 months ago

Last reply by Paul 9 months ago

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Restoring my previus data

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, pa… (read more)

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, passwords, etc...) Can anyone help?

Asked by nrnjakk 9 months ago

Last reply by jonzn4SUSE 9 months ago

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I have used an add on which has broken my experience of firefox.

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to l… (read more)

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to load certain sites for example Eurogamer the prompt comes up dissapears and then I cannot scroll or interact with the site. I am now also having issues transacting on certain sites as well leading to a white screen I just want to role back to my previous settings so I can continue to use Firefox.

Asked by coheed1986 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Black screen when I launch a You Tube video

I have an MS Surface Pro, Windows 10, Firefox is my default browser - all software is up to date. When I click on a You Tube video the screen goes black after a few seco… (read more)

I have an MS Surface Pro, Windows 10, Firefox is my default browser - all software is up to date. When I click on a You Tube video the screen goes black after a few seconds- the audio continues to play but the screen is totally black.

Asked by edszeliga 9 months ago

Last reply by zeroknight 9 months ago

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With Firefox 116.0.2, new tabs are crashing almost every day!

In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those… (read more)

In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those tabs often crash. If I select a link on a fire service daily news blast, the tab will start to load the connection, then crash and ask me to report the conditions of the crash. When i select "Retrieve the lost site," it will work about 10% of the time. The rest of the time, I wind up with a blank, white tab. That's it!

Asked by Dalmatprod 9 months ago

Last reply by Paul 9 months ago

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server not found

duplicate of /questions/1420552 thread Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm… (read more)

duplicate of /questions/1420552 thread

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.adultfriendfinder.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)".

This is the ONLY site, that I have where I encounter this issue. Technical people say that it is not on their end.

I can go to my neighbors computer and immediately gain access.

I have turned off NORD VPN...no success I have turned off Pi Hole...no success I have change search engines...no success...I use DDG on all sites...using Google or Yahoo search engines did not effect the outcome. I have refreshed FF...no success I have deleted and re-installed DDG ad on...no success I have included a screen shot of what I get when denied access.

The only way to gain entrance is to go to the "FORGOT PASSWORD" tab and put in a new password.

The irony of that is, even if I change the PW, and allowed entrance when I log out and want to re-enter I have to change the PW again

Please help me some resolve to this issue...thanks doug

Asked by Sando 9 months ago

Last reply by Medhasree Suram 9 months ago

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Gmail doesn't works fine on Firefox.

Firefox works fine on every site, except G Mail.com G mail.com On G mail the things works well, but when i try to move a e-mail or delete him, Firefox does it, but doesn'… (read more)

Firefox works fine on every site, except G Mail.com G mail.com On G mail the things works well, but when i try to move a e-mail or delete him, Firefox does it, but doesn't return to the primary and G mail site.

The others G mail things works fine on all the other functions, and initiate well on Chrome, Opera and others internet navigators.

PS: It only happens after the last Firefox update.

Asked by sidijrr 9 months ago

Last reply by zeroknight 9 months ago

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I recently changed computers and all my data is gone

Hi, I recently changed computers and all my data is gone, no bookmarks, settings, history, nothing. Is there a way to know if firefox made a new account using the same e… (read more)

Hi, I recently changed computers and all my data is gone, no bookmarks, settings, history, nothing. Is there a way to know if firefox made a new account using the same email that i used before? Are firefox settings and bookmarks stored on the account? Please help everything is gone and i have no idea how to fix it.

Asked by dudecosper 9 months ago

Last reply by Paul 9 months ago

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logging into bank accounts

Hi there, I am experiencing some issues with logging into some websites, including bank accounts. Mozilla Firefox comes up with secure connection failed even though these… (read more)

Hi there, I am experiencing some issues with logging into some websites, including bank accounts. Mozilla Firefox comes up with secure connection failed even though these are recognized banks. This has happened on a number of occasions recently with different logins. I even switched my online Firefox settings from strict to standard & I am still experiencing these problems! Please could advise what else to do? I do not want to use Google but feel that I may have to download it to be able to access my accounts. Thank you, Howard

Asked by howardmintonfl 9 months ago

Last reply by zeroknight 9 months ago