All Products Support Forum

As a secondary address, I should like to use an address from an earlier account. How much time has to pass before using old addresses is possible - or is that never possible ?

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed, however I am regularly being prompted to provide the password for this removed account. What can I do to stop this message?

Many thanks

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

how do I work with attachments in unbuntu? it greys out when trying to upload any attachments in gmail and outlook. I am new and cant find unbuntu help on latest update.

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.) I have tried creating a new password on the server account and restarting thunderbird with the new password . Did not help. Any Suggestions?

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked at all the switches in Settings and can't find anything indicating I'm locked out from creating new folders. But I am.

If anyone has any ideas on this, please let me know.

Thank you.

I am setting up a newsletter which will go to my five hundred contacts every day. can I download mozilla thunderbird, and will it be acceptable to do so with that email using another platform email marketing platform? My list has given me permission (signed up) for this, there is no cold emails, but they are forwarded on for several generations, from one person to all their contacts, to theirs ,and on and on. Would this be permissible with thunderbird? I thank you for your attention to this matter.

[email removed from public]

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/password which will not work. PLEASE HELP...Very annoying.

Under both Windows 7 Thunderbird 101.0b9 (32-bit) pop and imap all messages from the previous day are being deleted from my inbox on all systems accessing my e-mail account.

I have previously been running pop when this event started about 3 weeks ago. On the advice of my internet provider who said they investigated my mail account I converted to IMAP.

I receive mail on my cell phone, an IMAP laptop and my IMAP desktop. The laptop and desktop are windows 7. The lap top and cell phone are set to never delete. My desktop is set to move deletes to trash and to never delete. If I move all the mail that has accumulated overnight from my laptop to a local folder, it is retained there even when the mail on my desktop disappears. If I do not and the mail spontaneously disappears, it is gone from all devices.

If this appears to be a beta related problem, I would be happy to leave the beta system if it did not entail reinstalling Thunderbird. In the meantime, I will refrain from updating beta unless it is a solution to my problem.

I get emails from Reddit through IFTTT, and each and every one of them will not format in TB so web links are clickable. I've attached an example. (Note, I have no issues with any other emails with web links, just these from IFTTT)

Would be grateful if someone knows how I might correct this.

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

Hi, Quite recently, my main INBOX (unified folders) does not have the incoming counter working. It used to pick up everything from all addresses. I have obviously done something to make this happen, but I don't recall touching anything ! When things are running ok, I just leave 'em alone. Coincidentally I'm sure, but it started around my last 'update'. Any ideas please ?

Trying to access youtube shows the following message:

Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…