All Products Support Forum

in startpage of my ms account all ms apps can be opened...........EXCEPT the app Onedrive. What to do to make this work?????

using MS Edge all is doing well!!

thanks in advance

Hi folks,

I've asked this same question of Microsoft, as I cannot tell if this is a quirk in Firefox 100.0.2, or in Windows 10 Home, or something to do with what they put in the water here (besides flouride)...

Over the last few days I've had to reinstall Office on this Windows 10 Home system, and had a Firefox update to 100.0.2 as well. Everything working fine up through last night -- URL shortcuts on the desktop would open Firefox (default browser) just fine.

Shut down. Cold boot this morning. Manually open Firefox as usual. Double-click on desktop URL shortcuts (or right-click, Open) gets a real quick hourglass and then nothing. No error, no browser tab.

So I checked: default browser still set to Firefox; .URL filetype still set to "Internet Browser."

I toggled the default browser to Edge, and the links work just fine. Same links. No changes to them.

Toggle it back to the much more privacy-protecting Firefox and... they won't work.

This seems spooky.

Note that the desktop icons for these shortcuts correctly show either the Firefox icon, or the logo/icon for the web page itself (ie, Google Maps). And the toggle of default browser did NOT update the icons.

Any ideas?

Thanks!

Dear Sir/Madam I have recently started purchased an Oculus Quest 2 VR headset. In order to purchase apps and games for my headset I want to use my PC so I can peruse the software available in the Oculus Quest store However when using the Firefox browser I find that when I link to the Oculus store I end up with a constantly rotating wheel and cannot access the apps/gamessection of the store (Now known as METAQUEST) However when I use the MICROSOFT EDGE browser the Oculus website works perfectly This disappointing as I much prefer to use FIREFOX Could you advise if there is a setting within Firefox which may help or could you comment on why Microsoft Edge works but Firefox does'nt Thank you Regards and best wishes Edward

Hi, I have downloaded my mails from google account through google 'takeout'. This has created a file with file extension mbox. When I try to read this file through Thunderbird, I can see only files which have .msf extension. These files are just headers and don't contain the actual emails. What am I doing wrong? Please help.

How can I get rid of add-on HP Wolf Security Extension. It came with the "regular" HP updates (HP Sure Click included) and it has seriously messed up my PC yesterday, Virus attacks included. Windows 10. HP service not available weekends.

So far I have managed to uninstall HP Sure Click and HP Wolf Security (at least most of these pests) with all regular and special methods (was very difficult as the regular uninstall process did not remove these pests). I have uninstalled various Apps: Chrome, Zoom, Skype, Firefox. cleaned my PC, run windows troubleshooter and maintenance and of course Bitdefender various times. Restarted PC uncountable times and....reinstalled fresh ones and yet:

....Add on HP Wolf is there again in Firefox. It can not be removed with any of the regular methods (have tried them all, see forums and available manuals etc.) ....I have managed to get rid of it in Chrome. One little success story at least. ....HP Sure Click is silent now, even so I expect it to loom around somewhere in my PC. Some files could not be deleted (not even manually with power deinstallation)

I have not yet deinstalled HP Sure or the HP client Security Manager and I do not have the IT skills to work in Bios - directly in the boot sector.

I have not reset windows which I try to avoid - very very very.....last option.

HP Wolf Security and HP Sure Click are real pests. They hooked themselves onto my PC without my permission on Friday evening as part of the regular HP updates. When browsing on the internet I was flooded with ad pop ups and spam AND virus / trojan attacks. It even tried to shut down my virus programme Bitdefender, which I managed to stop and it fortunately worked very well and could contain more damage.

I will call HP tomorrow in their office hours and give them a hard time.

I would greatly appreciate your help and your ideas. Hopefully one of you had the same experience and managed to get rid of this pest.

Thanks in advance for your help and ideas and please dont install these pests!!!

Hello,

I sometimes receive large file attachment while using Thunderbird. My current version is 91.9.1. When I try to save the attachment to local computer, it saves the file as 1KB file size with no error messages or anything. I did not have this problem in the past with older Thunderbird version.

Does this problem happens only in the newer version? I was able to download the same attachment using gmail. I hope that I do not have to go through this every time I get a large file attachment.

Thank you.

I just upgraded from a Windows 10 PC to a new Windows 11 PC. Under W10, the Home icon appeared in the top left of the screen, to the right of the Reload icon. But as you can see, it has disappeared. How can I get it back? I have clicked around all the options I can find, but nothing...

When I click on a link to a PDF in a website, expecting it to open, it does not open. Instead, I am asked to save it to a file on my computer (apparently more or less selected at random). To open it and read it I have to navigate to that file. Not a terrible problem, but bothersome. I imagine I must have inadvertently told Firefox to behave this way.

Mail from a certain contact frequently (but not always) gets sent to junk. That contact is in my address book. I also have tried marking that contact as Not Junk", but no joy Seems like the junk mail handler is not working properly. Running 91.9.1 (64-bit) on Windows 10 Thanks. Jerry

When i am loading my proxy into the multi container app i get a message that reads "please enter valid url link" do i need to enter an actual link or just the proxy numbers and port? I reached out to my proxy provider and they do not provide an actual link to the proxies.

I have changed absolutely nothing on my computer and this has just happened out of the blue. The following message appears whenever I attempt to send an email:- Sending of the message failed. An error occurred while sending mail. The mail server responded: 626F290E04D8BA88 Message content rejected due to suspected spam. OB703. Please check the message and try again.

on my android phone I accidentaly clicked the app data clear option and all my collections, and webpage widgets on my phone home screen are now gone.

Is there a way to restore them?

thanks