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  • Archived

I can watch videos yet I can't comment, favorite, save for later, access account, etc. on YouTube

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize yout… (read more)

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize youtube, with similar addons installed , on google chrome and microsoft edge without any problems yet firefox will allow only videos to be watched on youtube - nothing more. When I try to comment it says: Returned error , when click on the (save) button; nothing happens, when i click on my account icon a blank window opens with a circle spinning in the center endlessly - - the extent of functions is limited to, watching videos . I've manually installed Adobe flash, I've tried disabling the polymer function, I've tried the safe mode with my firewall disabled (I made sure that the microsoft firewall did not enable when I disabled Kaspersky), I went into about:config and did all the adjustments... there is quite a number of other things I did over the course of three hours. In the picture I have one picture showing my firewall/addons disabled with firefox in safemode while in the other picture the firewall/addons are enabled. System Information

Asked by omegainitiate 1 year ago

Last reply by jahinson2002 12 months ago

  • Archived

HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (read more)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 1 year ago

Last reply by TNorth 6 months ago

  • Archived

Volunteer signature?

I have classmates and co-workers who are trying to volunteer but would need an approved signature to sign on the volunteer document is that possible to get an E-Signiture… (read more)

I have classmates and co-workers who are trying to volunteer but would need an approved signature to sign on the volunteer document is that possible to get an E-Signiture on our document?

Asked by albertoj0320 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 months ago

  • Archived

IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

PC windows 10 Pro crashes

Blue screen "your device ran into a problem and needs to restart. We're just just collecting some error inf and then we'll restart you". "Stop code: DPC WATCHDOG VIOLATIO… (read more)

Blue screen "your device ran into a problem and needs to restart. We're just just collecting some error inf and then we'll restart you". "Stop code: DPC WATCHDOG VIOLATION"

I have swopped from Google two or three times to Firefox with the same result as above (does not crash with Google). I would like to stay with firefox, therefore any help would be appreciated. Information as to how make Firefox my default browser would also be appreciated. Regards.....Bryan

Asked by btahhh 1 year ago

Last reply by FredMcD 12 months ago

  • Archived

Mozilla charging my account, but never delivered VPN software

At this point Mozilla VPN is fake. I'm in the US, I'm apparently paying 4.99 per month for VPN service I have never received. (Checked my email, no download, checked my … (read more)

At this point Mozilla VPN is fake. I'm in the US, I'm apparently paying 4.99 per month for VPN service I have never received. (Checked my email, no download, checked my bank-account, just two charges for 4.99 from Mozilla.

I'd like a full refund at this point.

Very disappointing,

[email]@gmail.com

Asked by gM 11 months ago

Last reply by luellerbe 6 months ago

  • Archived

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (read more)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox does not start anymore. Only error sound is played

Nach Englisch (US) Hello people, unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else … (read more)

Nach Englisch (US) Hello people,

unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else happens.

There is no error message, no crash log, nothing. Just an error tone and Firefox does not open.

I have already uninstalled Firefox 10 times and also restarted the PC 10 times. Have also deleted the registry and once completely everything from Firefox. Even the profiles, just everything.

I even deleted programs that were on at the same time as Firefox when the error first occurred.

What should I do :(?

Greetings and thanks in advance!

Asked by franz23 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Browsing History will not delete

Updated to Firefox 83 and now my browsing history in 'History' and in 'Show All History' will not delete despite my preference settings being correct and having tried del… (read more)

Updated to Firefox 83 and now my browsing history in 'History' and in 'Show All History' will not delete despite my preference settings being correct and having tried deletion in all possible ways. Something is wrong because after I have clicked 'Clear Recent History' or closed Firefox with 'Delete on closing' selected, the preference page shows a change in the kb being used to store history, yet the browsing history has not been cleared. Does anyone know how to fix this problem or let Firefox know?

Asked by mujodav66 11 months ago

Last reply by cor-el 11 months ago

  • Archived

I am having multiple issues with Firefox.

Issue #1 I have the automatic updates turned off, but Firefox occasionally updates anyway. How can I prevent this from happening? Issue#2 This is somewhat related to issu… (read more)

Issue #1 I have the automatic updates turned off, but Firefox occasionally updates anyway. How can I prevent this from happening?

Issue#2 This is somewhat related to issue #1. I turned off the automatic updates specifically because I did not want Quantum, but Firefox updated automatically, despite the automatic updates being turned off.. I have an older system, and it cannot handle running five processes for Firefox at one time. As a result, my system becomes increasingly slower as time goes by. As running multiple serves absolutely no discernible purpose, is there any way to prevent Firefox from running multiple processes?

Issue #3 Firefox recently updated automatically (again) without my permission, and since the most recent update, the pop up blocker is not working properly, specifically with Yahoo. It is blocking images, and windows that I bring up, but is not blocking what it is supposed to block, and will not let me add an exception for Yahoo. How can I fix this?

I am a Computer Science major, and have been using Firefox since it came out, but I am going to make a change if I can't fix these issues. Firefox is becoming more of a hassle than it is worth.

Asked by jesterr 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox only display the toolbar and could not go to any website after update

Firefox only display the toolbar and could not go to any website included the options after update, I've tried closed all antivirus protection and refresh and reinstall f… (read more)

Firefox only display the toolbar and could not go to any website included the options after update, I've tried closed all antivirus protection and refresh and reinstall firefox

I've tried other app and browser and they have no problem

My laptop: Lenovo ideapad 100 Windows 10 Home 1909

Firefox: 83.0(64 bit)

Asked by kennethcho2020 1 year ago

Last reply by FredMcD 11 months ago

  • Archived

FF84 crashes permanently after update

Since yesterday, I did the update to FF84, FF permanently crashs - not even the crash manager opens thereafter. I run FF upon a Windows 10 Home 1909 system. I have tried… (read more)

Since yesterday, I did the update to FF84, FF permanently crashs - not even the crash manager opens thereafter. I run FF upon a Windows 10 Home 1909 system. I have tried re installation - no effect I have run FF from a differen Account - same problem I have startet FF in secure mode - same problem

I have found the dump files at AppData\Local\CrashDumps but as FF does not run, I have no idea how to analyze it.

I am in despair and soon so far that I switch to Crome...

Has anyone any idea? Thanks, magu

Asked by magicurmel 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

My own page not running on Firefox

I have an own WP homepage www.immerunterwegs.ch. It runs on all browsers except firefox. Who knows what is wrong with my page and why it is not running on firefox ? Regar… (read more)

I have an own WP homepage www.immerunterwegs.ch. It runs on all browsers except firefox. Who knows what is wrong with my page and why it is not running on firefox ?

Regards Gian Reto

Asked by grbauder 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 11 months ago

Last reply by FredMcD 10 months ago

  • Archived

Private windows

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows… (read more)

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows. How do I fix this issue?

Asked by thomas_lewis713 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Website not properly rendering/displaying.

For well over a year and many versions of the browser, this site I've bookmarked for reference simply refuses to load properly: https://www.nytimes.com/projects/census/20… (read more)

For well over a year and many versions of the browser, this site I've bookmarked for reference simply refuses to load properly:

https://www.nytimes.com/projects/census/2010/map.html?hp

It works in my other browsers.

Asked by FireFoxFan1 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox 84 Locking up 1-2 seconds frequently/randomly.

So as of the last update my browser has suddenly started to lock up for 1-2 seconds at a time refusing to do anything for that duration, and then resume as normal after. … (read more)

So as of the last update my browser has suddenly started to lock up for 1-2 seconds at a time refusing to do anything for that duration, and then resume as normal after. It doesn't matter if I'm browsing, looking at images or watching a video... they all freeze. Videos will continue playing however with no skip/pause in sound.

It doesn't matter if I'm opening new tabs, scrolling facebook, or just typing here.. it doesn't seem to care what I'm doing when it happens. As I've typed this I've had it happen twice now with no occurrence in another program.

I thought this was my hard drive failing at first, so I migrated everything to a different hard drive as well as the cache folder... and it still does it.

I thought it was a particular addon "Honey" as it is KNOWN for significant slow downs as it checks for prices/coupons and after disabling it nothing changed.

I next assumed it had something to do with the session storing(looking at disk activity), so I changed the interval from 15 seconds to 25 minutes and that did nothing.

I tried doing a "refresh" as well as starting without addons and neither of those had any affect, implying the base program without addons is the issue.

There is no significant CPU spike when this occurs. Really activity is 20% or less average. There is a significant disk spike when this occurs. RAM usage is average with no change. If this were a RAM issue I'd be seeing instability at random, and not a single program.

I'm not encountering this issue with other programs - only firefox.

As it happens randomly I can't "reproduce" it reliably, but it is continuous and will occur whether I do anything or not. To be said it is not doing this on my desktop... so I guess it could be some conflict with winblows but I haven't a clue what that might be.... if it is please let me know so I can kill it with extreme prejudice.

Asked by jax.endsleigh 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox Auto Update doesn't work

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot fin… (read more)

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot find any recent information as to how to fix this issue so I figured I would ask here.

Asked by MissJenkins 11 months ago

Last reply by Scribe 11 months ago

  • Archived

Bookmark Toolbar is missing automatically every day !!

A mess! Every day the customized toolbar disappears. And I need to customize again .... This has been going on for some versions (current 84.0.1) And even if you copy the… (read more)

A mess! Every day the customized toolbar disappears. And I need to customize again .... This has been going on for some versions (current 84.0.1) And even if you copy the xulstore.json folder and the entire extensions folder to the profile folder, it doesn't work. Every time I quit Firefox and open it again, I lost all the customization of the toolbar ... I've seen all the posts on support, and nothing solves me ... What can I do? One of the reasons for not abandoning Firefox is its ability to customize with extensions, etc. But everything is lost .... every day !! w10 x 64, Home

Asked by Emmanuel 11 months ago

Last reply by FredMcD 11 months ago