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  • Archived

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (read more)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Asked by Титан 2 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Clearing chace on refresh not working anymore

Hi, I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css a… (read more)

Hi,

I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css are ever updated,

Only in some cases with .js files I had to use ctrl+F5,

but now every modify I do then I hat to use ctrl+F5, why??

Asked by Alessio Paoletti 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

bycelebian

hi, i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.c… (read more)

hi,

i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.com website) but without success.

how can i remove this odd firefox calamity?

thank you!

Asked by barbatil81 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot load local .html file

running windows 10 FF version 79 Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon Says access is denied … (read more)

running windows 10 FF version 79

Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon

Says access is denied

Asked by bamache93 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Spelling checker does not work at all in text area

Hi I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help. Here is the problem, when i right click the mouse t… (read more)

Hi

I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help.

Here is the problem, when i right click the mouse to get access to language for spell checking, I do not get the alternatives that include selection of language. This happens in the text area but not in the address area where I can see the option of selecting the language and hence even being able to spell check.

I have tried selecting the language in Outlook, gmail, creating a post in LinkedIn and elsewhere and all I get is nothing.

Incidentally, writing here was ok without any issues.

So, friends out there, please help me solve this one

kind regards

Edward

Asked by edsev 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Page wont load - redirecting incorrectly

I am developing a website. I have uploaded the files to my webhost server. When I visit the page I get the following error. The page isn’t redirecting properly An error o… (read more)

I am developing a website. I have uploaded the files to my webhost server. When I visit the page I get the following error.

The page isn’t redirecting properly

An error occurred during a connection to www.themindcreative.net.

This problem can sometimes be caused by disabling or refusing to accept cookies.

Never seen this before, been using this webhost for over a decade and numerous websites. This only started with the new website and after the latest Firefox update. I have a support ticket in with Dreamhost but have not heard back.

Obviuosly I cant just allow all cookies - thats ridiculous. Every other website I visit displays just fine and I have most cookies turned off with the strict/strong tracking protection turned on in Firefox preferences.

Any idea what this 'redirect' error message means? And how to fix it?

Cheers Adam

Asked by adam63 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Default search engine keeps changing to Yandex withouth my consent after firefox updated

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex afte… (read more)

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex after each Firefox update without my consent or knowledge.

Asked by baris.malcioglu 1 year ago

Last reply by Standard8 1 year ago

  • Archived

Fairly regular crash, unable to restart (even in safe-mode) post-crash without reboot

I'm experiencing relatively frequent crashes of Firefox under Ubuntu Focal (approximately daily). The rather frustrating aspect is that, after the crash, Firefox immediat… (read more)

I'm experiencing relatively frequent crashes of Firefox under Ubuntu Focal (approximately daily). The rather frustrating aspect is that, after the crash, Firefox immediately crashes when attempting to restart (either from the crash reporter dialog, or separately after quitting and attempting to launch it again). Re-launching in safe-mode also crashes immediately. However, after rebooting the machine, Firefox is absolutely fine once more (until the next time) which suggests to me there's "some state" left lying around somewhere preventing the restart (and perhaps related to the crash itself).

Here's the IDs of a couple of the safe-mode crashes, from attempted restarts (I figure those are most useful in cutting out the potential cruft; for reference, the non-safe-mode crashes appear to be at the exact same location):

bp-1c86b7c1-de6f-4153-b120-3ac320200814 bp-14a13b2b-6c6d-4d67-982d-132da0200814

Nothing comes up in the Correlations section of the report, and a search of the signature doesn't seem to turn up much relevant. Frankly, if I could just figure out how to get the browser restarted without rebooting the whole machine, that'd be a big step forward for me :)

Many thanks for any attention people can give this,

Dave.

Asked by Dave Jones 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Create Different Profiles

Hi all! I started using Firefox a few months ago to try and get away from Chrome (great move!). I use it a lot for work, but also a fair amount for personal use. Is it po… (read more)

Hi all!

I started using Firefox a few months ago to try and get away from Chrome (great move!). I use it a lot for work, but also a fair amount for personal use. Is it possible to create different ‘profiles’ on your account?

For example, I would like to use the Sync feature to sync my work Bookmarks to my phone and PC, but I want to keep those separate from my personal ones. Allowing Firefox to toggle between a work profile and personal profile would help this out.

I’m using Firefox for PC and iOS.

Thanks Casey

Asked by latham.caseys 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox settings

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some c… (read more)

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some changes in the configuration and got the text size back to what I wanted. This time it happened none of those configurations changed but I still had changed text size. I refreshed Firefox and found my add-ons immediately were reinstalled even though they were shown to be working when I checked my browser settings. One of the add-ons was Yahoo Mail ad blocker. I have used Yahoo Mail for years. Recently they have tried to make changes in my mail display to where I am being forced to go ad-free and upgrade to a mail subscription. After this most recent challenge to my computer setting, I am beginning to think Yahoo is disabling the Yahoo Ad Mail Blocker to get me to go to their subscription. Either that or Microsoft is challenging me to use their browser. It is like their is a war going on to win the internet. I miss the old Internet. Is there anything that can be done so my settings don't get hijacked?

Asked by grmapeg 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox starting automatically with windows

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. … (read more)

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. I have configured the related about:config option but that didn't help .

Asked by kumar_snehashis 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to process the backup file

Hello I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have bee… (read more)

Hello

I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have been looking for some program that allows me to unzip or remove the data or repair.

I have consulted many forums and videos and I cannot know if the failure is irreparable or is there any way to get the information I have consulted this page but it does not finish working https://www.jeffersonscher.com/ffu/bookbackreader.html

"File name: bookmarks-2020-07-24_1163_gm8tLHmdNSoVAHsxUPQZAg==.jsonlz4; Size: 137303; last modified 24/7/2020 9:46:12 (failed JSON parsing: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

Can anybody help me?

thanks,

Asked by sdiaz.anunzia 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The browser is crashing/freezing

So every once for a while the firefox is freezing even with only 1 tab, its after i reinstalled windows 10 pro x64 and also little before but it wasnt bad as is it now. T… (read more)

So every once for a while the firefox is freezing even with only 1 tab, its after i reinstalled windows 10 pro x64 and also little before but it wasnt bad as is it now.

Thank you!

Asked by Nico 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

script not responding: chrome://browser/content/browser.js:3367

How do I get rid of this error message as it just hungs the firefox browser. Firefox used to worked before and not it is just as slow or worse than the old Internet Expl… (read more)

How do I get rid of this error message as it just hungs the firefox browser. Firefox used to worked before and not it is just as slow or worse than the old Internet Explorer. I did the refresh and it does give you a sort off cleaned up instance and then as time go through, its back again. And yes, Firefox is my default browser.

Asked by ronbo2000 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Unable to load file" Google Docs file, specifically when logged in.

The document in question: https://docs.google.com/document/d/1HZqJp4K6fueOxABqbgl9KafdtZOJUe8jkU6E42hDXc8 So I've been having this issue where this page refuses to load p… (read more)

The document in question: https://docs.google.com/document/d/1HZqJp4K6fueOxABqbgl9KafdtZOJUe8jkU6E42hDXc8

So I've been having this issue where this page refuses to load properly. I've tried incognito mode without any extensions enabled, and it seems to work there, but after some additional investigation today I've discovered that it's specifically when I'm logged into my google account that the error appears. To test this, I logged into my account in an incognito window, and the document started throwing the same error again. Logging out actually makes the document work as intended, no error.

Since this doesn't happen on Chrome (I can be logged into my account and load it just fine), I figured I'd post this here asking for potential answers. Again, this happens without any extensions loaded in incognito.

I've also deleted my google cookies without any extensions enabled, then logged back in. Same effect.

Asked by WolfHero 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

hi Firefox brozer does not work ?!!§

Hi firefox does not work and it clashes with 1 Password ? please help me get firefox up and going again as I have been very satisfied with firefox for many years but now … (read more)

Hi firefox does not work and it clashes with 1 Password ? please help me get firefox up and going again as I have been very satisfied with firefox for many years but now must look into changing browzer if this cant be solved ASAP

Asked by Ann-Brit Tangstad 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ebay fails to load correctly

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - ther… (read more)

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - there are no images, only various numbered headings, and highlighted links.( I have taken a screenshot, but don't know how to save it in a format that can be loaded on to this page!). It has only been a problem for a few days. What to do??

Asked by knmcbride 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashing when loading new web pages

Hello, For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time… (read more)

Hello,

For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time. In the past few days, it has also started to crash when a web site has already been loaded.

I have deleted all history and have only kept my bookmarks and the following extensions but it still keeps crashing: - Facebook Container - Ghostery - Privacy Ad Blocker - LastPass: Free Password Manager - uBlock Origin

I also have two disabled extensions. Not sure if they would affect anything?

Is my next step just uninstalling and reinstalling all extensions? Please let me know what else I could try!

Thank you in advance!

Liz

Asked by mariliis.ott 1 year ago

Last reply by FredMcD 1 year ago