My Thunderbird has not been able to log in to my email accounts at Zoho.com or gmail since July; zoho has not been any help.
I have been using Thunderbird email for numerous years. At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) compu… (read more)
I have been using Thunderbird email for numerous years.
At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) computer for the trip (with Thunderbird installed, of course.
Around July 5th I tried to peruse my email using Thunderbird on the laptop and was unsuccessful.... Zoho kept rejecting my email account password(s).... "login to server imap.zoho.com with username firstname.lastname@example.org failed" (see attached)
I had the same issue with my account at gmail.com (Google mail) using Thunderbird. I have no other email accounts.
I assumed I had made some sort of mistake in the Thunderbird account settings on the laptop, but I had no way to compare the settings to my home computer (nobody there at my home and I was away on an extended trip)
Zoho was unable to assist me with Thunderbird. I assumed I did something wrong when I configured Thunderbird on the laptop and tried numerous parameter alterations without success.
I am able to access my email accounts at Zoho when I go to zoho.com directly, but compared to Thunderbird their interface is unwieldy and doesn't allow much screen space for email content (and, of course, I'm not able to save read emails to my Thunderbird local accounts).
I just returned from my extended trip and find that I now have the same issues on my home desktop computer, which was working fine when I left the last week of June. It (Thunderbird on my home desktop computer) also, rejects logins to my email accounts at Zoho and at Googlemail. Strangely, I can read new emails in the Thunderbird email accounts, but I am unable to reply to them or forward them.
The only logical explanation I can come up with is that an automatic update caused these issues. In fact, my home computer has a Thunderbird icon on the desktop that I'm not certain was there before (I keep most of my important program icons in program category folders on my desktop and in my quick-access bar at the bottom of my Win 10 desktop screen... so if an icon shows up on my desktop, I assume it is because of a product update). I am currently at Thunderbird 78.14.0 (64-bit).
I am trying to think of ways I can verify that an automatic update caused the issue.
I am able to log in to my email accounts by directly using zoho.com or google.com, but much prefer Thunderbird. I am hoping for suggestions as to why neither of my Thunderbird copies (desktop and laptop) are able to log in to receive email.
Thoughts and suggestions????