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  • Archived

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (read more)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Did Not Connect: Potential Security Issue - for all sites

Hi there! I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried t… (read more)

Hi there!

I recently installed Firefox on a macOS Catalina and it's not working for any site. Every time I try to access any website I get the same error. I even tried to navigate in the Mozilla site to download a newer version of the browser and got the same error (see attached screenshot).

Thank you for helping me with this!



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by zaida.vepa 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Error 410 Gone

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself. It haapens in all browsers and is i… (read more)

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself.

It haapens in all browsers and is intermittent.

I contacted the BBC and they just said sorry and offered no explanation. My DNS settings are 8.8.8.8. & 8.8.4.4

Asked by KP 1 year ago

Last reply by KP 1 year ago

Linking problems with Firefox browser on iOS17.3.1

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to cl… (read more)

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Asked by sylvialindman 2 months ago

  • Archived

deleted site data

I apparently deleted cookies and site data because I can't login into 2 different sites. I use Win 7 Is there a fix? edit: moved thread from Firefox for iOS (for … (read more)

I apparently deleted cookies and site data because I can't login into 2 different sites. I use Win 7 Is there a fix?



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have desktop Firefox for Windows.

Asked by woodust 1 year ago

Last reply by woodust 1 year ago

  • Archived

Crashes

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firef… (read more)

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

Asked by Holeinthehead 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox 111.2 (29672) for iOS Tab Freezing

When loading Roku dot com, Firefox 111.2 (29672) freezes the site. Menus of roku won't work and scrolling isn't limited and will eventually freeze for minutes. This happ… (read more)

When loading Roku dot com, Firefox 111.2 (29672) freezes the site. Menus of roku won't work and scrolling isn't limited and will eventually freeze for minutes. This happens on other sites too, not all. I tried desktop and also turned off enhanced protection to no avail. I complained on the Apple Review page and a developer responded saying to report it here.

Asked by Monte Bliss 1 year ago

Last reply by Monte Bliss 1 year ago

comments section frozen

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next… (read more)

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next page. it’s truly bizarre. other browsers don’t do this, only ff. i prefer ff though and would appreciate your help, thank you.

Asked by dbvzpcf7hc 1 month ago

  • Archived

Twint

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mob… (read more)

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mobile phone. However, when it comes to parking it accepts the QR code and then informs the user that Firefox can not deal with the financial transfer. In a telephone call with the Twint organisation this morning it was suggested that I change to Google Chrome!

What is the situation? Is somebody trying to work on a solution or did I really have to change to "Chrome" Andrew R. Nicoll ....

Asked by andrewnicoll721 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Firefox app suddenly stops on iPhone 13

Hi everyone, yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it. I am using an … (read more)

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

Asked by Daniele 1 year ago

Last reply by Daniele 1 year ago