All Products Support Forum

Hello, I use Firefox with window 10. Recently when I open Firefox, I notice,the a bars the top are occupying 40% of the screen. This leave me much smaller area to see any content on the web. I have tried to reinstall Firefox. I even restore windows 10 to previous day and it did not help. Now I run out of any idea how to solve the problem. Thank you for your help, Xoo.

What was changed on the last update.... All the pages I visited prior were compressed to the window size.... Now things seem larger and I now have to use the horizontal scroll to see the whole page...

Help, or I will have to revert to the previous version.....

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page displays fine but as soon as I click on one of the tabs it loads it and it is greyed over which means I cannot do anything on it. However, I tested it with Chrome and it works ok. I have added 2 photos - 1st a search records page using Firefox and unable to enter any details 2nd is same page using Chrome and can enter details Please can you advise what the problem is ?

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such....Thanks

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why?

I've tried everything. Disabling extensions, themes. I've even uninstalled Firefox. I even run troubleshoot. I even used iobit uninstaller to clear out the registry keys. Still, error is there.

I've even clear the DNS cache. I released the IP. I tried everything i could find. I even tried to roll back to old version. But still. Error is there.

Anything else before i leave the Firefox behind thinking it's a piece of crap?

Regards

can't log in to a number of sites. This time private browsing doesn't work. Trying to log into utility company. PLEASE FIX THIS! I'm having to use other browsers.

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Hello. The newest version of Firefox has changed my screen resolution in some way. Have there been any other reports of this problem? Any help to get out of this would be appreciated.

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am looking for a new internet browser that is more like the one you use to have. I DO NOT LIKE THE NEW VERSION!!!!!!!

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem??

Thank you in advance - Adrienne