All Products Support Forum

Good afternoon,

My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York around 4 AM CST. I was unaware of this login until checking my email around 9 AM CST and immediately changed my password for my FireFox account and enabled two factor authentication.

I do not know how my account was used to login from that browser and I am wanting to make sure my passwords and sensitive information are secure. Is it possible to check the legitimacy of the login and/or the login and editing history of my account?

Any help would be greatly appreciated. Feel free to email me at my account email address for any updates and additional information.

Keyboard has suddenly become irrational during typing. Cursor randomly relocates or clicks. MacBook, fairly new and all up to date.

Running MacBook in safe mode, have disabled all third party apps, have deleted permission for all apps to run in background. Doesn't help.

Something has updated and I have lost all of the email folders I have built up over the last 8 years or so, I can't even access all the thousands of deleted emails, nothing. I have tried doing stuff with "profiles" but no joy so far, can anyone make this simple?

when I try to compose mail in yahoo accessed through my Firefox Mozilla browser , email addresses do not autopopulate like they used to. Also, I am having an issue writing emails. When I hit the return button within the body of emails, the lines do not drop down. Does anyone know how to fix these issues?

I have noticed this last week that when I sign out of Paypal.com that the site tries to redirect me to something called loanbuilder.com, which I have never heard of, especially since Paypal itself is capable of granting loans to its customers. It isn't a constant thing, but it has happened more than once, so I doubt it's a coincidence. I have no clue what the latter site is. Luckily I have Noscript running so it prevents the site from doing anything, but I have no clue why Paypal.com would even be doing that in the first place. I have no idea if this is something anyone else is running into either.

I have not loaded any new apps or web extensions for that matter, and as such I doubt it's on my end, as my machine checks out fine on my antivirus and antimalware programs. I also haven't seen this kind of behavior anywhere else either, so I don't understand what's going on. Can anyone explain this and help prevent it from reoccurring?

Thanks in advance

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flicking loading symbol). Examples are ocado.com and abelandcole.co.uk. I have tried all the usual things to fix, including, switching off VPN, clearing cookies and caches, running in safe mode, all with no success. Both sites run fine in Vivaldi and Brave. I have eventually got the pages to load by disabling IPv6 in Firefox. Clearly there is a problem with 91.10.0esr. I'm not sure whether the workaround of disabling IPv6 might cause other problems or weaken security or privacy?

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for this ?

The weird thing....Running Firefox 99.0.1 on a MAC it works fine, but fails everytime for windows. Clicking the provisioning link from my outlook email opening in firefox. Upon clicking on the provisioning like it fails to provision the Ring Freesoft Windows 10 Softphone Desktop client... It works for Chrome and Internet Edge PLEASE HELP

I keep getting the message about to many server settings open. I have reduced the number to and the problem still persists, and I cannot receive any emails. What needs to be done?

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?

Please advise !

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

По-видимому, из-за последнего обновления Firefox, при запуске этого браузера я наблюдаю перенаправление на домашнюю страницу, хотя настройки я изменил таким образом чтобы при запуске браузера открывалась последняя активная страница (раньше всё было в порядке). Я не уверен, но мне кажется это начало происходить после обновления 111.0.1. Моя ОС Windows 7

Пожалуйста, если будет необходимость, используйте этот адрес электронной почты для связи со мной - grinyakazabiyaka@gmail.com

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Apparently, due to the latest update of Firefox, when I start this browser, I see a redirect to the home page, although I changed the settings so that when the browser starts, the last active page opens (everything was fine before). I'm not sure, but I think this started happening after the 111.0.1 update. My OS is Windows 7

Please, if necessary, use this email address to contact me - grinyakazabiyaka@gmail.com

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.